violetshopxo

The Violet Shop | Neat-o Goods | Original Art

Lethbridge, Alberta

Announcement    The Violet Shop: Officially open in 2021!
Products will slowly be added during January + February. Thank you so much for stopping by—if you have any questions, let me know!

Announcement

Last updated on 15 Feb, 2021

The Violet Shop: Officially open in 2021!
Products will slowly be added during January + February. Thank you so much for stopping by—if you have any questions, let me know!

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Michelle Côté

Contact shop owner

Michelle Côté

About violetshopxo

Sales 0
On Etsy since 2013

The Violet Shop: It's 2021, let's do this thing!

In 2013 I was inspired by my talented Aunt—Artist Linda Cote—to open an Etsy Shop. I started the process—but ultimately put the project on pause. Eight years later, with refreshed inspiration, I've decided to get set up and sell on Etsy!

I've been creating/testing designs throughout the past year and a half, and am excited to now offer a line of products and prints (in addition to original artwork). All graphic design and artwork shown in the shop has been done by moi (Michelle Côté), and production partners are helping me with printing, so I can offer high-quality made-to-order products.

Thanks so much for stopping by and checking out the The Violet Shop. Your enthusiasm and support are creation-making-fuel.

15% of profits from the Violet Shop will be donated to local charity Inclusion Lethbridge.

Shop members

  • Michelle Côté

    Owner, Folk Artist, Graphic Designer

    I'm a Canadian Graphic Designer + Folk Artist, fortunate to be creating in the small city of Lethbridge, AB, in Blackfoot Territory, on Treaty 7 Land. Grateful for hot beverages, family, dogs, motorcycling, art, stories, curiosity, and you. She/her.

Production partners

  • Custom Print and Manufacturing Studio

    Montreal, QC

    The Violet Shop works with this Production Studio to help bring designs to life! Artist Michelle Côté creates graphics for a product, and they take care of the rest (printing, sewing, shipping). Their products are unique, high-quality, and produced responsibly, right here in Canada.

  • Custom Mug Manufacturer

    Toronto, ON

    The Violet Shop works with this partner to create custom, made-to-order mugs printed with (graphics and artwork) by Violet Art and Design. They have a Canadian location in Toronto, ON.

Shop policies

Last updated on 15 January, 2021
The Violet Shop: Neat-o Made-to-Order Goods and Original Artwork, created in Canada with love.

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Gift card
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
ORIGINAL ARTWORK:
Original artwork is finished and sold as-is. It cannot be changed or altered. Any imperfections are a part of the character of hand-painted original work by Michelle Côté. Gallery-wrapped canvases are provided without hardware attached so the buyer can hang or frame the work as desired. The Violet Shop cannot accept returns or exchanges for any finished original artwork after item has been shipped. In the unfortunate case that a painting is lost or damaged in shipping, please contact The Violet Shop directly to investigate and resolve the issue.

••••••

ART PRINTS, PRODUCTS:
The Violet Shop uses production partners for Art Prints and Products for sale. What this means is Michelle Côté creates a digital design (illustration or image of original artwork), applies this design to a product, and at time of order the production partner takes care of the rest (printing, sewing, shipping). Due to the bespoke nature of made-to-order prints and products, returns and exchanges cannot be offered on prints and products purchased from The Violet Shop. This is especially important when ordering apparel or other made-to-fit products. Please consult the size charts posted for these products prior to placing your order. In the event that there is an issue with your order, please reach out—there are rare circumstances where a print or sewing error occurs, and we will investigate and make sure we take good care of you (on a case-by-case basis). The production times, and shipping costs are determined by the production partner, and cannot be influenced by The Violet Shop.
Delivery
NOTE: Currently the Violet Shop is only offering shipping within Canada, to keep shipping costs from being *totally bananas*. For this purpose, our partners are also in Canada, shipping from Canada.

••••••

ORIGINAL ARTWORK (Shipped by Michelle):
All shipping costs for artwork are included in the cost of the artwork, and will be shipped via Canada Post. In some cases, works may be oversized and require special delivery by a company that can handle the sheer size and weight (ie. 5' x 4' works). This will be detailed with the piece.

••••••

PRINTS AND PRODUCTS (Production Partners):
Within Canada, orders usually take 2-13 business days. For example, a package sent Canada Post Expedited may take 5 days to get to Vancouver, BC, and another package sent by the same service will take 13 days to get to Iqaluit, Nunavut. Please note shipping time is independent from production time! Production Time + Shipping Time = Estimated Delivery. Please allow 24-48 hours for tracking to update after you receive your shipping notification.
Privacy
Etsy Seller: Michelle Côté—The Violet Shop Privacy Policy

The Violet Shop is based in Canada started selling on Etsy starting in 2021 (even though the shop was created in 2013). The Violet Shop sells mainly to buyers in Canada, and in some cases all of North America. The Violet Shop recently started using a third-party production partner to help fulfill her orders. She uses Dropbox to host some of her buyers’ information.

This Privacy Policy describes how and when The Violet Shop collects, uses, and shares information when you purchase an item, contact, or otherwise use the services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that The Violet Shop of Michelle Cote does not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

—Personal information The Violet Shop Collects—
To fulfil your order, you must provide certain information (which you authorized Etsy to provide), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom request for example), if you contact The Violet Shop directly.

—Why The Violet Shop Needs Your Information and How It's Used—
as needed to provide services, such as when your information is used to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving services. Your information is used to provide the services you requested and in legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. Your information is used as necessary to comply with obligations under the Etsy Seller Policy and Terms of Use.

—The third parties with whom The Violet Shop shares personal information—
Information Sharing and Disclosure
Information about The Violet Shop customers is important to Michelle's business. The Violet Shop shares your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. The Violet Shop shares information with Etsy as necessary to provide you services and comply with obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. The Violet Shop engages certain trusted third parties to perform functions and provide services to the shop, such as production partners and delivery companies. The Violet Shop will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If the businesses merged or sold, The Violet Shop may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. The Violet Shop may collect, use, retain, and share your information if there is a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of customers, or others.

—The length of time The Violet Shop keeps personal information—
Data Retention
The Violet Shop retains your personal information only for as long as necessary to provide you with the services and as described in this Privacy Policy. However, The Violet Shop may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements. The Violet Shop will generally keep your data for the following time period: 5 years.

—Your Rights—
If you reside in certain territories, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information The Violet Shop holds about you by contacting Michelle using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict the use of, or delete your personal information. Absent exceptional circumstances (like where it is required to store data for legal reasons) The Violet Shop will generally delete your personal information upon request.
Object. You can object to (i) the processing of some of your information based on legitimate interests and (ii) receiving marketing messages after providing your consent to receive them. In such cases, The Violet Shop will delete your personal information unless there is compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

—Contact—
I, Michelle Cote, am the data controller of your personal information. If you have any questions or concerns, you may contact me via my website at https://violetart.design/contact

More information

Last updated on 15 Feb, 2021
Frequently asked questions
Do you offer wholesale options?

For most items, yes! Please contact Michelle via her website https://violetart.design, or through Etsy via the Violet Shop for more details.

Why are production/delivery times longer for some products?

Great things are worth the wait! Speed of production and delivery are estimates—sometimes items will arrive more quickly. In the case of made-to-order products and prints, they are added to a queue at the production partner and are made only when an order is placed. The Violet Shop cannot influence the speed of production or delivery from production partners. If your order doesn't show up (eek!) please reach out and we will investigate!

I saw your design somewhere else. What do I do?

We've all heard a terrifying anecdote about an artists intellectual property being stolen and used without permission. Naturally, The Violet Shop does research before posting a design, to be sure it isn't too close to something already being sold by another designer. That said: Earth is large and people are creative. If a work I've posted appears to be frighteningly similar another design out there, please reach out. The Violet Shop believes in artists being fairly compensated for their work. If work by Michelle Côté is being used/sold elsewhere without permission, or if there is a design posted in The Violet Shop that appears to infringe on another, please contact Michelle via her website https://violetart.design.

Will there be reproductions made of the original artwork I purchase?

For each original artwork sold [there will be only one, as these are created one-at-a-time by hand], Violet Art and Design retains the right to reproduce the original artwork (acrylic painting or mixed media piece) as an art-print or product-print. This does not apply to commissioned paintings created specifically for the buyer. In the case of custom/commissioned works, Violet Art and Design will obtain permission from the client prior to reproduction as an art-print or product-print. To commission an artwork, please contact Michelle directly via her website https://violetart.design.