TheSwissGiraffe

Yarn & Amigurumi Store

Geneva, Switzerland · 30 Sales

TheSwissGiraffe

Yarn & Amigurumi Store

Geneva, Switzerland 30 Sales On Etsy since 2014

5 out of 5 stars
(14)

Announcement   Welcome to my little shop where you will find a variety of beautifully colored hand dyed, hand balled cotton yarns that you can purchase for your own crafty creations.

You can also find cute and colorful crocheted toys, blankets & other accessories made from the same cotton yarn available for sale.

All crocheted items are made using the best quality materials available, but most importantly they are made with lots of love in a smoke free, pet free environment.

The cotton yarn is super soft which makes it ideal for blankets, tops, children's wear, toys & bags.

Thank you for visiting & happy shopping!

Announcement

Last updated on Apr 19, 2016

Welcome to my little shop where you will find a variety of beautifully colored hand dyed, hand balled cotton yarns that you can purchase for your own crafty creations.

You can also find cute and colorful crocheted toys, blankets & other accessories made from the same cotton yarn available for sale.

All crocheted items are made using the best quality materials available, but most importantly they are made with lots of love in a smoke free, pet free environment.

The cotton yarn is super soft which makes it ideal for blankets, tops, children's wear, toys & bags.

Thank you for visiting & happy shopping!

Ursula Muswema

Contact shop owner

Ursula Muswema

Reviews

Average item review
5 out of 5 stars
(14)
View all 14 reviews

Shop policies

Last updated on July 27, 2016
Welcome to The Swiss Giraffe shop.

What is The Swiss Giraffe, hopefully it's a place where crafters will come to find inspiration.

How did The Swiss Giraffe come about, well I'm originally from a coastal town in sunny South Africa, but I now live in beautiful Swiss town of Geneva. I love giraffes for their elegant & unassuming beauty & the cheeky smile they always seem to have on their faces. I spent days trying to come up with a suitable name (that wasn't already taken) then I thought hey I love giraffes, I live in Switzerland why not just call it The Swiss Giraffe & the rest they say is history.

The yarn I sell comes all the way from a great supplier called Vinnis Colours based in the lovely picturesque city of Cape Town, South Africa. I love the yarn so much that I make all my products from her wool, & I'd love for others to have the opportunity to get crafty with it too. I especially love the fact that each ball is hand dyed & hand balled.

All the products, except for the balls of wool, are hand made lovingly by me in my cosy little apartment.

I hope you enjoyed visiting me & will enjoy all the items that i have to offer.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Paypal is the preferred method of payment.
(You don't need a Paypal account to pay via Paypal)

Payment must be received within 2 days, before your order can be made/processed/shipped. If payment is not received within this time, your order will be cancelled.

If you want to cancel your order or you change your mind after payment has been made, please contact me asap.
Shipping
SHIPPING ADDRESS
Please ensure that the correct shipping address is registered. If the address provided is incorrect & you do not receive your order, Swiss Giraffe is unable to cover or be responsible for lost/returned items.

If shipping to a different Paypal address, please ensure you provide alternate address details.

Shipping will be made within 2 – 3 working days after payment is received.

SHIPPING METHODS
All orders are shipped economy via Swiss Post unless otherwise stated. Please contact me if you would like your order shipped via Registered mail at an additional cost.

SHIPPING COSTS
- Within Switzerland, items shipped at a flat rate of CHF7.00 up to 2kg. For any orders over 2kg, please contact us for additional shipping costs.
- For International shipping, items are shipped at a flat rate up to 1kg (please check individual products & countries for pricing). For any orders over 1kg we will contact you with additional costs.

ORDER PROCESSING TIMES
- in stock items ship within 2 - 3 days
- handmade, custom orders ship within specified times as listed on item details page
- items ordered on a Saturday/Sunday or Swiss holiday will be shipped the next business day.

DELIVERY TIMES
Switzerland: within 2 – 3 business days from shipment date
Europe: within 7 – 14 business days from shipment date
USA: within 7 - 25 business days from shipment date
Rest of the World: within 7 - 25 business days from shipment date
The above delivery times are an estimation, times may be shorter/longer due to individual postal service or customs delays in your specific country.

Please let me know if you would like an express shipping option.

INTERNATIONAL CUSTOMS
Swiss Giraffe cannot take responsibility for any lost items, custom restrictions, additional tariffs or any other regulations that may apply at customs/boarder entry in your country. Any duties/taxes that may apply are for the buyers responsibility.
Refunds and Exchanges
If you are not completely satisfied with your purchase, please contact me within 2 days of receiving your order. We will accept returns within 14 days from the date you receive your order, as long as items are returned undamaged/unused, & they are in the original packaging condition. Shipping fees are not refundable on any lost or returned orders. Return postage is the customers responsibility. Refunds on returned goods will only be paid on receipt of items.

DAMAGES/LOSSES
Swiss Giraffe cannot be held responsible for courier/postal errors or items that are lost/damaged on route, & we cannot offer refunds/replacement in such cases.

If you don't claim your package from the post office etc in time & it is returned to Swiss Giraffe, we cannot offer a refund.

Please ensure your address details are correct as we cannot accept responsibility for items not received due to an incorrect address.

CUSTOM ORDERS
Due to the amount of time/materials needed for a hand made colour/custom order, no refunds will be offered unless a mistake has been made on my part. Custom orders are final.
Additional policies and FAQs
- positive customer feedback, suggestions & ideas are always welcome & appreciated
- custom colour orders are welcome
- items will be re-released for sale if no payment is received within the specified time (apart from custom orders)
- all our handmade items can be considered as slow fashion, eco friendly & fair trade
- all items are stored/made in a smoke free, pet free environment that is filled with love
- we try as close as possible to accurately portray product colour, however there may be some colour differences due to individual monitor calibrations and displays.
- If you are unsure about anything please feel free to contact me and I'll be more than happy offer further clarification or advice.

Remember by purchasing Vinnis wool or any items made with it, you are helping to support women & men from an economically disadvantaged region in Cape Town, South Africa.

Thank you for your support & happy crafting!