Ideally we would always require you to check in with us before a personalized order is placed.

If your engraving request follows our instructions located at each product description, then there would be no reason to worry and can proceed to checkout without checking in with us.

However, if you are interested in having designs engraved please let us know beforehand. Simply message us with the image attached so that we can determine whether or not your request is a perfect fit for the product you are interested in having personalized.

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Packaging : All purchases will come with a complimentary pouch or box depending on the jewelry piece purchased. Our products would be carefully packed to prevent any damage while in transit. We then follow up with additional protection as our envelopes are bubble padded for support! ~

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Rings : All ring sizes follow the USA Standard Ring Size Chart. We do offer an at home guide to have your sizing done at your convenience. However, we will always recommend double or even triple checking. When in doubt, a local jeweler can easily have your finger sized for you.

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Bracelet/Necklace Heart Charms : We allow for heart charms to be adjusted with shortening or adding length to the respective piece. Just be sure to add your request in the comment box before checkout.

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WE ARE NOT A WHOLESALE DISTRIBUTOR ~

However, we do allow for bulk quantity discounts. Send us a message with the product you are interested in and the quantity so that we can provide you additional information!

Please note that we would require additional time for higher quantities. If an order is time sensitive, please let us know as soon as possible! We will always try to expedite your purchase on our end and cater to your delivery window :)

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