CeaJayStudio

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

1. Information I Collect
To fulfill your order, you must provide certain information (which you authorize Etsy to provide to me), such as:
- Your name
- Email address
- Postal address (for physical items, if applicable)
- Payment information
- Details of the product you’re ordering (including personalization details for custom items)

I may also collect personal information if you contact me directly (for example, via Etsy messages).

2. Why I Need Your Information & How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- To fulfill your order, provide digital downloads, or create custom/personalized items
- To communicate with you about your order, respond to messages, or provide customer support
- To comply with legal obligations, such as tax or record-keeping requirements
- To improve my services, listings, and customer experience

3. Information Sharing & Disclosure
I share your personal information only for very limited reasons and in limited circumstances, as follows:
- Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use
- Service providers: If applicable, I may use trusted third-party services (such as printing or delivery services) to fulfill an order
- Legal compliance: I may disclose your information if required to do so by law or in response to legal requests

I do not sell, rent, or trade your personal information.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and to comply with my legal and regulatory obligations. Typically, I keep order information for my records unless you request its deletion and I am legally permitted to do so.

5. Transfers of Personal Information Outside the EU
Etsy may store and process information on servers located outside of your country. If applicable, Etsy uses appropriate safeguards to protect your information in accordance with GDPR requirements.

6. Your Rights
If you reside in certain territories (including the EU), you have a number of rights regarding your personal information, including:
- Access to your personal data
- Requesting corrections or updates
- Requesting deletion of your personal data (where legally permitted)
- Objecting to or restricting processing

To exercise these rights, please contact me through Etsy Messages.

7. How to Contact Me
For purposes of EU data protection law, I, the shop owner, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy Messages.