ChristmasFix

Privacy Policy

Last updated: 21.9.2026

This Privacy Policy explains how ChristmasFix (“I”, “me” and “my”) collects, uses and shares information when you purchase from me, contact me, or otherwise use my services through Etsy.

Information I collect

To fulfil your order, Etsy provides me with information you have authorised it to share, including your name, email address, delivery address, payment information and the details of the item you have ordered.

You may also choose to provide additional information when you contact me about an order, personalisation or customer service.

Why I need your information

I use your information to:

process, make and dispatch your order;
communicate with you about your order or customer-service query;
resolve disputes, provide refunds and troubleshoot problems;
comply with my legal and tax obligations; and
comply with Etsy’s Seller Policy and Terms of Use.

I only use your information where necessary to fulfil my contract with you, comply with a legal obligation, or for my legitimate interests in running and improving my shop.

Information sharing and disclosure

I share your personal information only where necessary:

Etsy: to provide my services and comply with Etsy’s policies.
Delivery providers: to deliver your order.
Professional services: where required for accounting, tax or legal advice.
Legal and tax authorities: where required by law, regulation or a valid legal request.

I do not sell your personal information or use it for unsolicited marketing.

Data retention

I keep your information only for as long as necessary to fulfil your order, provide customer support and meet legal or tax obligations. I generally retain order records for up to six years.

Your rights

If you live in the UK, EU or certain other territories, you may have rights to access, correct, restrict or delete the personal information I hold about you, or to object to certain processing. You may also complain to your local data-protection authority.

To make a request, please contact me using the details below.

How to contact me

For the purposes of UK and EU data-protection law, I, Avril Fudge, am the data controller of your personal information.

Email: fudgeavril@icloud.com
Business address: 9. BS20 8FE