HappyMouseStudio

I offer a range of custom/personalised artwork in my shop such as custom portraits and home illustrations.

If there is an item you would like personalising, please contact me at hello@happymousestudio.com before purchasing.

Also, if you would like a custom artwork piece that is not shown in my shop, please contact me at hello@happymousestudio.com and we can discuss working together on a piece that's exactly what you want.

Art print sizes - A4
Greeting card sizes - A6
Printables - Varies between A5, A4 & A3 (If you would like to know for a specific product you can contact me at hello@happymousestudio.com)

If you're looking to get one of my designs in a different size to what's available in my shop please contact me at hello@happymousestudio.com where we can discuss sizing options.

There's nothing more exciting than when a package arrives for you, and I like to make it even more special by gift wrapping each item.

- Art prints are wrapped in brown paper with gold twine
- Greeting cards are in compostable cello bags with gold twine
- Stickers are in compostable cello bags with gold twine
- Mugs are in boxes (these are not gift wrapped, as my supplier packages and ships these out for me)

All Printables are available for instant download

For physical products, I aim to send out each item within a day of the order being placed. During busy times, physical products are shipped every Monday and Friday (Any orders placed after 3pm on Monday will be shipped on Friday and any orders placed after 3pm on Friday will be shipped on Monday).

Delivery times:
UK 1-3 days shipping
Europe - 3-5 days shipping
Everywhere else 5-7 days shipping

Custom artwork can take up to 2 weeks to be created (this is not including shipping). If you need a piece completed quicker than this, please contact me at hello@happymousestudio.com and we can arrange this.

If you have any questions, comments or concerns feel free to contact me at hello@happymousestudio.com, through my etsy shop or on my website https://happymousestudio.com/contact

For digital products:
- Due to the nature of digital downloads, once the product has been downloaded, I am unable to offer a refund.

For physical products:
- If you change your mind about a product before the item is shipped then I can offer you a full refund.
- I only accept refunds on shipped items if the product is damaged. If this is the case, please contact me within a week of receiving the item, with a photo of the damages. You can contact me via Etsy or at hello@happymousestudio.com