Keepsies: Gifts designed for keeping
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Reviews
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Maria on 25 Feb, 2025
5 out of 5 starsArrived on time true to size colour and description. Have ordered this before and was so pleased that I ordered for other people as gifts. Seller has great communication. Would definitely recommend
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Georgina on 04 Feb, 2025
5 out of 5 starsThis was a nice addition for our niece for her 13th birthday - thank you!
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Ann on 22 Jan, 2025
5 out of 5 starsI got the digital version, to keep with my recipes on my tablet. All conversions present and correct!
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Jennifer on 30 Nov, 2024
5 out of 5 starsOrdered this for my wonderful friend and colleague who’s retiring after 37&1/2 years in Dentistry! Such a lovely personalised touch. I know she’ll love it. Packaged great to avoid any damage in transit and also arrived really quickly, for a personalised item. 5* would definitely order from here again!!
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About KeepsiesDesigns
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Keepsies: Gifts designed for keeping.
Shop about video description
Shop members
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Toni
Owner
Hi I'm Toni, the owner and creator of Keepsies, which opened in October 2020. I'm the owner, the boss, the designer, the social media marketer, and the customer service manager, Keepsies is just me! Thank you for viewing my shop!
Shop policies
Delivery
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
Can I request a proof before printing?
Proofs are not sent as a default however for personalised items proofs can be requested. If requested please allow 1-2 days for the order to be processed and a digital proof of the artwork to be sent to you for approval before the final print. Please check your junk mailbox if you have not received a proof within this time. If the draft is not approved after 2 working days, the print will be posted without approval and changes cannot be made. Once artwork has been signed off revisions cannot be made.
When will my item arrive?
Please allow 1-3 business days for the order to be processed (including digital items as these are not instant downloads) and then to be posted. Standard delivery is free with Royal Mail Second Class service which is typically 2-3 working days (please note this is not tracked). Should you wish the item to arrive sooner please select the delivery upgrade option. If after 14 days your item hasn't arrived please contact the shop and a complaint for a lost item with Royal Mail will be submitted. Due to this a replacement / refund will not be sent before this timeframe whilst the item is considered in transit by the Royal Mail. If you have any further questions about postage please contact the shop.
Do you accept cancellations?
Cancellations are accepted if the request is made 1 hour from purchase. However due to the custom nature of personalised items returns or exchanges are not accepted, similarly refunds cannot be issued if the item has already been shipped. In addition due to the nature of digital items no refunds or exchanges will be accepted. If an item needs to be returned this will be at the buyer's expense.
What sizes are available for prints?
Keepsies provide digital prints and also printed sizes:
6"x4" (102 X 152mm)
7"x5" (127 X 178mm)
A5 (148 X 210mm)
A4 (210 X 297mm)
I have purchased a digital file, how do I print this?
A digital file will be created and sent to your email address held with Etsy. The digital file is not an instant download as your item is custom-made. This digital file will be sent within my current processing time which is 1-3 business days (please let me know if you need it sooner and I will try to accommodate where possible).
No physical print will be sent with a digital file purchase. The file is a high quality PDF in a standard A4 size which can be used for printing at home / local print shop / online print shop. This file can even be used for printing onto canvas, a mug, a t-shirt, cushion or large poster.
If you require another size or for the file to be sent to different email address please message the shop.
©KeepsiesDesigns
Where is my order?
Please note standard free delivery is with the Royal Mail 2nd Class service, not a tracked service. If a delivery upgrade was purchased a tracking number is provided when the order is posted and you would have recieved email confirmation with this number.
Once posted Keepsies can not accept responsibility of the item whilst it is in transit with the Royal Mail. Refunds can not be provided due to a delay in delivery therefore not received when required. A refund / replacement can be processed after 14 days of dispatch (due to Royal Mail's lost item policy - see their website for more.)
If your item hasn't arrived 14 days after the date of dispatch I will only then be able to file a complaint for a lost item and a refund/replacement issued.