LifexdESignStudioCo

This Privacy Policy describes how and when Life x dESign Studio Co collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy at etsy.com/legal/privacy to learn more about its privacy practices.

1. Information We Collect
To fulfill your order, you must provide us with certain information — which you authorized Etsy to share with us — such as your name, email address, postal address, and the details of the product you are ordering. You may also choose to provide us with additional personal information if you contact us directly, for example when placing a custom order or requesting a modification to a digital file.

2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:

• As needed to provide our services, such as when we use your information to fulfill your order, settle a dispute, or provide customer support.
• When you have provided your affirmative consent, which you may revoke at any time, such as if you have agreed to receive marketing messages from us.
• If necessary to comply with a legal obligation or court order, or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
• As necessary for the purpose of our legitimate interests, where those interests are not overridden by your rights, such as to provide and improve our services and to comply with the Etsy Seller Policy and Etsy Terms of Use.

3. Information Sharing and Disclosure
Protecting our customers' personal information is important to us. We share your personal information only for limited reasons and in limited circumstances, as follows:

Etsy
We share information with Etsy as necessary to provide our services and comply with our obligations under the Etsy Seller Policy and Etsy Terms of Use.
Service Providers and Fulfillment Partners
For physical products, we work with trusted print-on-demand fulfillment partners including Printify, Printful, and Gelato to produce and ship your order. We share your name and shipping address with these partners only to the extent necessary to fulfill your order. These partners are not permitted to use your personal information for any other purpose.
Digital Products
For digital download purchases, your order is processed entirely through Etsy's platform. We do not store or transfer your personal information outside of Etsy in connection with digital product orders.
Business Transfers
If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with Laws
We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, or address fraud or other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers or others.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also be required to retain certain information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. In general, we retain customer data for a period of seven years in order to comply with applicable tax and business record-keeping requirements.

5. Transfers of Personal Information Outside the EU
We are based in the United States. Some of our print-on-demand fulfillment partners operate globally, with production facilities located in the United States and in other countries worldwide. If you are located in the European Union or another jurisdiction with data protection laws, please be aware that your personal information may be transferred to and processed in the United States or other countries, which may have different data protection and government surveillance laws than your jurisdiction.
Where we transfer information outside of the EU, we rely on contractual necessity and, where applicable, the standard contractual clauses approved by the European Commission as the legal basis for that transfer. If you have questions about how your information is handled in connection with international transfers, please contact us using the details below.

6. Marketing Communications
We will never use your contact information to send marketing or promotional messages without your express prior consent. If you have consented to receive marketing messages from us, you may revoke that consent at any time by contacting us through Etsy messaging. We will honor all opt-out requests promptly.

Please note that sending unsolicited advertising or promotions through Etsy Convos is not permitted under Etsy's policies.

7. Your Rights
If you reside in certain territories, including the European Union, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in specific circumstances.

Access
You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the information below.
Change, Restrict, or Delete
You may also have the right to change, restrict our use of, or request deletion of your personal information. Absent exceptional circumstances, such as where we are required to store data for legal reasons, we will generally delete your personal information upon request.
Object
You can object to our processing of your information based on our legitimate interests, and to receiving marketing messages from us after having provided your express consent. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using it, or if it is needed for legal reasons.
Complain
If you reside in the EU and wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority, without prejudice to any other rights you may have.

Please note: if a request relates to personal information held by Etsy rather than by us directly, we may direct you to contact Etsy at etsy.com/help for assistance.

8. How to Contact Us
For the purposes of EU data protection law, Life x dESign Studio Co is the data controller of your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us through Etsy messaging at any time. We are always happy to help.