Due to the instant digital nature of our products, all sales are final.
However, if you experience a technical issue and are unable to download or access your file after purchase, please message me within 7 days of your purchase date and I will resolve it promptly — whether that means resending the file, providing an alternate download link, or issuing a full refund if the issue cannot be resolved.
I want every buyer to be completely satisfied with their experience. If something is not right, please reach out before leaving a review and I will make it right.
To request assistance:
— Message me through Etsy
— Email: info@ontaskassists.com
— Phone: (866) 346-8721
I respond to all messages within 24 business hours.