Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither required by law nor by contract, nor is it necessary for the conclusion of a contract. You are under no obligation to provide this data. Failure to provide such data will have no consequences. This applies only insofar as no other information is provided in relation to the processing operations described below.
“Personal data” means any information relating to an identified or identifiable natural person.
Server log files
You may visit our website without providing any personal information. Each time you access our website, usage data is transmitted by your internet browser and stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the volume of data transferred and the requesting internet service provider. This data is used solely to ensure the smooth operation of our website and to improve our service. It is not possible to link this data to a specific individual.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The purpose of data processing is to enable us to contact you. By submitting your message, you consent to the processing of the data provided. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent.
You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal. We will only use your email address to process your enquiry. Your data will then be deleted, provided you have not consented to further processing and use.
Customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and to simplify order processing. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal. Your customer account will then be deleted.
Data collection when posting a comment
When you comment on an article or a post, we collect your personal data (name, email address, comment text) only to the extent that you provide it. The purpose of this processing is to enable you to post a comment and to display comments. By submitting the comment, you consent to the processing of the data provided. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent up to the point of withdrawal. Your personal data will then be deleted.
When your comment is published, the name you have provided and the email address you have supplied will be published.
Furthermore, when you submit a comment, your IP address is stored for the purpose of preventing misuse of the comments function and ensuring the security of our IT systems. By submitting the comment, you consent to the processing of the data provided. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time by notifying us, without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal. Your IP address will then be deleted.
Collection, processing and use of personal data when placing orders
When you place an order, we collect and use your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. The provision of this data is necessary for the conclusion of the contract. Failure to provide it will mean that no contract can be concluded. Processing is carried out on the basis of Article 6(1)(b) of the GDPR and is necessary for the performance of a contract with you. Your data will not be disclosed to third parties without your express consent. The only exceptions to this are our service partners, whom we require to fulfil the contractual relationship, or service providers whom we engage for the purposes of data processing on our behalf. In addition to the recipients named in the relevant clauses of this privacy policy, these include, for example, recipients in the following categories: delivery service providers, payment service providers, inventory management service providers, order processing service providers, web hosting providers, IT service providers and dropshipping retailers. In all cases, we strictly comply with the legal requirements. The scope of data transfer is limited to the minimum necessary.
Use of your email address for sending newsletters
We use your email address, independently of the contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time without this affecting the lawfulness of the processing carried out on the basis of your consent up until the time of withdrawal. To do so, you can unsubscribe from the newsletter at any time by using the relevant link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Your data will be passed on to an email marketing service provider as part of data processing on our behalf. Your data will not be passed on to any other third parties.
Use of your email address for sending direct marketing
We use your email address, which we have received in connection with the sale of a product or service, to send you electronic marketing material for our own products or services that are similar to those you have already purchased from us, provided you have not objected to this use. Providing your email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Article 6(1)(f) of the GDPR, based on our legitimate interest in direct marketing. You may object to this use of your email address at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice. You may also use the link provided for this purpose in the promotional email. No costs other than the transmission costs in accordance with standard rates will be incurred for this.
Disclosure of your email address to the delivery company to provide information on the delivery status
We will pass on your email address to the courier company as part of the contract fulfilment process, provided you have expressly consented to this during the ordering process. The purpose of this is to inform you of the dispatch status by email. Processing is carried out on the basis of Article 6(1)(a) of the GDPR with your consent. You may withdraw your consent at any time by notifying us or the transport company, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.
Use of an external stock management system
We use a merchandise management system for contract processing as part of a data processing arrangement. To this end, your personal data collected as part of the order is transferred to
plentymarkets GmbH, Bürgermeister-Brunner-Straße 15, 34117 Kassel, Germany
.
Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE
Cookies
Our website uses cookies. Cookies are small text files that are stored in the web browser or by the web browser on a user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a unique string of characters that enables the browser to be uniquely identified when the website is visited again. We use cookies to make our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognise your browser even after you have changed pages and to offer you services. Some functions of our website cannot be provided without the use of cookies. For these, it is necessary for the browser to be recognised even after a page change.
We also use cookies on our website to analyse the browsing behaviour of our visitors.
Furthermore, we use cookies to subsequently target visitors with personalised, interest-based advertising on other websites.
Data processing is carried out on the basis of Section 15(3) of the German Telemedia Act (TMG) and Article 6(1)(f) of the General Data Protection Regulation (GDPR), based on our legitimate interest in the purposes set out above.
The data collected from you in this way is pseudonymised by means of technical measures. It is therefore no longer possible to link the data to you personally. The data is not stored together with any other personal data relating to you.
You have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data based on Article 6 (1)(f) of the GDPR.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your web browser, you can prevent cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to make full use of all the functions of this website.
The links below provide information on how to manage (including disabling) cookies in the most common browsers:
Chrome browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Use of YouTube
On our website, we use the function for embedding YouTube videos provided by YouTube LLC (901 Cherry Ave., San Bruno, CA 94066, USA; ‘YouTube’).
YouTube is a company affiliated with Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; ‘Google’).
This feature displays videos hosted on YouTube within an iFrame on the website. The ‘Enhanced Privacy Mode’ option is enabled. This means that YouTube does not store any information about visitors to the website. Information is only transmitted to YouTube and stored there once you watch a video.
For further information on the collection and use of data by YouTube and Google, your rights in this regard and ways to protect your privacy, please refer to YouTube’s privacy policy (https://www.youtube.com/t/privacy).
Duration of storage
Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period; thereafter, it will be stored in accordance with statutory retention periods, in particular those under tax and commercial law, and will then be deleted once these periods have expired, provided you have not consented to further processing and use.
Rights of the data subject
Provided the legal requirements are met, you are entitled to the following rights under Articles 15 to 20 of the GDPR: the right of access, the right to rectification, the right to erasure, the right to restriction of processing, and the right to data portability.
Furthermore, under Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR, as well as to processing for the purposes of direct marketing.
Please contact us if you wish. You will find our contact details in our legal notice.
Right to lodge a complaint with the supervisory authority
In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
Last updated: 25 April 2018
