This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices: https://www.etsy.com/legal/privacy/
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. A phone number may be required in order to ship your order through certain delivery services. You may also choose to provide me with additional personal information as needed, such as for a custom order.
You may also choose to provide me with certain personal information (such as your name or email address) if you contact me directly via email or through Etsy.
I may also collect certain personal information from you (such as your name, email address, and business name if applicable) if you give affirmative consent to join my mailing list.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• for security purposes (such as to screen orders for potential risk or fraud)
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests such as 1) providing and improving my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
I share your personal information and other information you provide for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services for Absolutely EVO, such as delivery companies, analytics and accounting and tax services. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business marketing. Absolutely EVO may use, share, or otherwise publish information provided by customers in the form of a public review on Etsy for marketing or other business related purposes within or outside of Etsy. *Providing a public review on Etsy is entirely optional*
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
When you place an order through Etsy, I maintain your personal information only for as long as necessary to provide you with my services and as otherwise described in my Privacy Policy. However, I may be required to retain certain information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Generally I retain your data for 7 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer.
Changes to This Policy
I may revise, change, or update this privacy policy at any time in order to reflect any changes to my practices or for other operational, legal or regulatory reasons.
How to Contact Me
For purposes of EU data protection law, I, Erica Birk, am the data controller of your personal information. If you have any questions or concerns, you may contact me at absolutely.evo@gmail.com. Alternately, you may contact me via mail at:
Absolutely EVO
PO Box 86
Crystal Lake, IL 60039