PiaHeise

Pia Heise

Düsseldorf, North Rhine-Westphalia
| 326 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    Hello, I am Pia Heise. I founded my fashion and accessories
label in 2010 after graduation at school of art and design Burg
Giebichenstein in Halle (Saale)/Germany. I studied fashion design,
but I decided to create jewelry for people who love alternative jewelry solutions at first.

For this I am using old grandma`s dishes which indeed got broken by accident or I break single
pieces out of damaged ones.


It`s funny. Most people ask if the pieces aren`t that sharp to wear them on the ear. Of course
I grind down the sharp edges with very fine instruments which is the most exhausting part.
So nobody can be hurt!

In Germany these dishes are called "Sammeltassen" (like collectors dishes), because people
used to collect only the plate, saucer and cup of a whole collection and gave it to others
on holidays as a present.

Nowadays it is not common to do it anymore and the dishes fill - up whole basements.

In case a plate or a rich decorated cup gets broken every owner will almost cry for it if
it is also a heirloom or a piece associated with a lots of memories.

This is exactly the idea of my jewelry. I want to pick up the broken pieces which mean
sadness for someone and transform them into fine earstuds or chains to let her smile
again.

Announcement

Hello, I am Pia Heise. I founded my fashion and accessories
label in 2010 after graduation at school of art and design Burg
Giebichenstein in Halle (Saale)/Germany. I studied fashion design,
but I decided to create jewelry for people who love alternative jewelry solutions at first.

For this I am using old grandma`s dishes which indeed got broken by accident or I break single
pieces out of damaged ones.


It`s funny. Most people ask if the pieces aren`t that sharp to wear them on the ear. Of course
I grind down the sharp edges with very fine instruments which is the most exhausting part.
So nobody can be hurt!

In Germany these dishes are called "Sammeltassen" (like collectors dishes), because people
used to collect only the plate, saucer and cup of a whole collection and gave it to others
on holidays as a present.

Nowadays it is not common to do it anymore and the dishes fill - up whole basements.

In case a plate or a rich decorated cup gets broken every owner will almost cry for it if
it is also a heirloom or a piece associated with a lots of memories.

This is exactly the idea of my jewelry. I want to pick up the broken pieces which mean
sadness for someone and transform them into fine earstuds or chains to let her smile
again.

326 Sales

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Pia Heise

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Pia Heise

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About PiaHeise

Sales 326
On Etsy since 2014

My story

Shop members

  • Pia Heise

    Owner, Designer

    Self-reliance since I was 29.
    Design diploma at the age of 28,
    Nursing exam at 21,
    Abi at 18,
    Hand knitting and handicraft diploma in kindergarten at the age of 6

Shop policies

Last updated on May 19, 2022
TERMS

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General Terms and Conditions with Customer Information & Information on Data Protection 
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Table of contents 
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A. General terms and conditions with customer information 
---------------------------------------------------------- 
1. Scope of application 
2. Conclusion of contract 
3. Right of withdrawal 
4. Prices and terms of payment 
5. Terms of delivery and shipping 
6. Retention of title 
7. Liability for defects (warranty) 
8. Applicable law 
9. Alternative Dispute Resolution 
10. Code of Conduct 

B. Information on data protection 
-------------------------------- 
1. Collection, processing, use and disclosure of personal data 
2. Social plugins 
3. Your rights and contact 


---------------------------------------------------------- 
A. General terms and conditions with customer information 
---------------------------------------------------------- 

1) Scope of application 
1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of Pia Heise (hereinafter referred to as "Seller") apply to all contracts that a consumer or entrepreneur (hereinafter referred to as "Customer") concludes with the Seller with regard to the goods and/or services presented by the Seller on the Etsy Internet trading platform (hereinafter referred to as "Etsy"). The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed. 
1.2 These GTC shall apply mutatis mutandis to contracts for the delivery of vouchers, unless expressly stipulated otherwise. 
1.3 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity. 

2) Conclusion of contract 
2.1 The conclusion of the contract via the Etsy website is governed by Section IV of the General Terms and Conditions of Use for the use of the Internet platforms of Etsy GmbH (available under de.Etsy.com/page/terms#general). There, the conclusion of the contract is regulated as follows:
"The products available on the marketplace are binding offers for the conclusion of a contract by the respective seller. The contract is concluded as soon as a buyer has gone through the individual steps of the ordering process and then completes it by pressing the button: "Order with obligation to pay"." 
2.2 To accept the offer, the Customer clicks on the "Add to Cart" button on the Seller's product page on Etsy and then goes through the order steps specified by Etsy. In the last step of the ordering process, the customer clicks on the button "order with obligation to pay", whereby the order process is completed. 
2.3 The text of the contract will be stored by the seller and sent to the customer after conclusion of the contract together with the present GTC and customer information in text form (e.B. e-mail, fax or letter). A further access of the contract text by the seller himself does not take place. 
2.4 Before the binding submission of the order, the customer can recognize possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the magnification function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his entries before bindingly submitting the order as part of the electronic ordering process with the usual keyboard and mouse functions. 
2.5 Only the German language is available for the conclusion of the contract. 
2.6 The order processing and contact take place by e-mail and automated order processing. The customer must ensure that the e-mail address provided by him for order processing is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or third parties commissioned by the seller with the order processing can be delivered. 

3) Right of withdrawal 
3.1 Consumers are generally entitled to a right of withdrawal. 
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy. 

4) Prices and terms of payment 
4.1 The prices quoted by the Seller are total prices. VAT is not shown, as the seller is a small entrepreneur within the meaning of the UStG. Any additional delivery and shipping costs will be stated separately in the respective product description. 
4.2 In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which the Seller is not responsible and which are to be borne by the Customer. These include, for example, costs for the transfer of money by credit institutions (e.B. transfer fees, exchange rate fees) or import duties or taxes (e.B customs duties). Such costs may also be incurred in relation to the transfer of money if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union. 
4.3 Various payment options are available to the Customer, which are specified in the Seller's offer on Etsy. 
4.4 If advance payment by bank transfer has been agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed on a later due date. 
4.5 In the case of payment by means of a payment method offered by PayPal, payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the relevant terms of use of PayPal. 
 

5) Delivery and shipping conditions 
5.1 Goods shall be delivered by dispatch to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing at Etsy is decisive. Deviating from this, when selecting the payment method PayPal, the delivery address deposited by the customer at the time of payment at PayPal is decisive. 
5.2 If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs for the unsuccessful shipment. This does not apply if the customer effectively exercises his right of withdrawal, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had announced the service to him a reasonable time in advance. 
5.3 In the case of self-collection, the Seller shall first inform the Customer by e-mail that the goods ordered by him are ready for collection. Upon receipt of this e-mail, the customer can pick up the goods after consultation with the seller at the seller's registered office. In this case, no shipping costs will be charged. 
5.4 Vouchers are provided to the customer as follows: 
- by e-mail 
- by post 

6) Retention of title 
If the seller makes an advance payment, he reserves the title to the delivered goods until full payment of the purchase price owed. 

7) Liability for defects (warranty) 
7.1 If the purchased item is defective, the provisions of the statutory liability for defects shall apply. 
7.2 The customer is requested to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply with this, this has no effect on his legal or contractual claims for defects. 

8) Applicable law 
All legal relationships between the parties shall be governed by the law of the Federal Republic of Germany to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence. 

9) Alternative Dispute Resolution 
9.1 The EU Commission provides a platform for online dispute resolution on the Internet under the following link: ec.europa.eu/consumers/odr 
This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. 
9.2 The Seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board. 

10) Code of Conduct 
The seller has submitted to the conditions of participation for the eCommerce initiative "Fairness in Retail", which can be viewed on the Internet at www.fairness-im-handel.de/teilnahmebedingungen/. 

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B. Information on data protection 
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1) Collection, processing, use and disclosure of personal data 
1.1 Personal data will only be collected by us if you provide it to us voluntarily for the execution of the contract. We use the personal data provided by you on this occasion to process the contract and to process your inquiries. 
1.2 We pass on your data to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. 
1.3 When paying by credit card via PayPal or by direct debit via PayPal, we will pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, as part of the payment process. 
1.4 When paying by "credit card (MasterCard/Visa)" and/or "SOFORT Überweisung" and/or "iDEAL" and/or "PayPal", we will pass on your payment data to MANGOPAY S.A., 59 Boulevard Royal, L-2449 Luxembourg, for the purpose of payment processing. Further information on data protection can be found in MANGOPAY's privacy policy at the following Internet address: www.mangopay.com/terms/Etsy/Privacy_Policy-DE.pdf 
1.5 After completion of the contract, your data will be stored with regard to tax and commercial retention periods, but blocked for other purposes and deleted after expiry of these periods, unless you have expressly consented to the further use of your data. 

2) Social plugins 
2.1 The Etsy pages use so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). When you visit a page of ours on Etsy that contains such a plugin, your browser establishes a direct connection to the Facebook servers. Through the integration, Facebook receives the information that your browser has accessed the corresponding Etsy page, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly associate your visit to our Etsy pages with your Facebook profile. If you interact with the plugins, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options for the protection of your privacy can be found in Facebook's privacy policy: www.facebook.com/policy.php. 
If you do not want Facebook to associate the data collected via our pages on Etsy directly with your Facebook profile, you must log out of Facebook before visiting our pages on Etsy. 
2.2 The Etsy pages use so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). When you visit a page of ours on Etsy that contains such a plugin, your browser establishes a direct connection to Twitter's servers. Through the integration, Twitter receives the information that your browser has accessed the corresponding Etsy page. With the help of the plugins it is possible to share an Etsy page on Twitter or to follow us on Twitter. We have no influence on the scope of the data that Twitter collects with the help of the plugin and inform according to our level of knowledge. According to this, only your IP address and the URL of the respective Etsy page will be transmitted when the button is obtained. This data is used exclusively for the purpose of displaying the button. For more information, please refer to Twitter's privacy policy. 
2.3 The Etsy pages use so-called social plugins ("plugins") of the social network Google+, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are e.B recognizable by buttons with the sign "+1" on a white or colored background. An overview of the Google plugins and their appearance can be found here: 
developers.google.com/+/plugins. When you visit a page of ours on Etsy that contains such a plugin, your browser establishes a direct connection to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the page. Through the integration, Google receives the information that your browser has accessed the corresponding Etsy page, even if you do not have a profile on Google+ or are not currently logged in to Google+. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there. If you are logged in to Google+, Google can directly associate your visit to our Etsy page with your Google+ profile. If you interact with the plugins, for example by pressing the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed there to your contacts. The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options for the protection of your privacy can be found in Google's privacy policy: www.google.com/intl/de/+/policy/+1button.html. 
If you do not want Google to associate the data collected through our pages on Etsy directly with your profile on Google+, you must log out of Google+ before visiting our pages on Etsy. You can also completely prevent the loading of Google plugins with add-ons for your browser, e.B. with the script blocker "NoScript" (noscript.net/). 
2.4 The Etsy pages use so-called social plugins ("plugins") of the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you visit a page of ours on Etsy that contains such a plugin, your browser establishes a direct connection to the servers of Pinterest. The plugin transmits so-called log data to the server of Pinterest in the USA. This log data may include the IP address, the address of the websites visited that have Pinterest features, the type and settings of the browser, the date and time of the request, how you use Pinterest, and cookies. The purpose and scope of the data collection and the further processing and use of the data by Pinterest as well as your rights in this regard and setting options for the protection of your privacy can be found in Pinterest's privacy policy: about.pinterest.com/de/privacy-policy. 

3) Your rights and contact 
You have a right to free information about your data stored by us and, if necessary, a right to correction, blocking or deletion of this data. If you have any questions about the collection, processing or use of your personal data, you can contact us free of charge. Our contact address can be found in our imprint.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Payment

Payment

Payment is made in advance (PayPal, credit card).

Shipping

If the delivery is made to non-EU countries, further customs duties, taxes or fees may apply, which are to be paid by the customer to the customs or tax authorities responsible there. I recommend the buyer to ask the customs or tax authorities for the details before ordering.
Dispatch
Shipments will be made after receipt of payment or within the specified delivery times.
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

More information

Last updated on Nov 7, 2023

Seller details

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