Cruz de madeira personalizada, sob encomenda, Cruz de Rubi, peça única, aplicação de resina acrílica 3D, efeito holográfico, inclui embalagem para presente.

General Terms and Conditions
1. Scope
The following General Terms and Conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity that acts in the exercise of their commercial or independent professional activity when concluding a legal transaction.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with DiO de luxe.
By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking on the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language, contract text storage
The language(s) available for concluding the contract: German
We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.
4. Delivery conditions Delivery options
We send the products to the delivery address specified in the ordering process.
We only deliver by post. Unfortunately, it is not possible to collect the goods yourself. We do not deliver to packing stations.
5. Payment
5.1 Prices
The prices stated at the time of the order apply. These are
total prices and include statutory VAT.
5.2 Payment methods
The following payment methods are generally available in our shop:
Credit card
During the ordering process, you provide your credit card details. Your card will be charged immediately after the order is placed.
SEPA direct debit
When you place your order, you give us a SEPA direct debit mandate. We will inform you of the
date of the account debit at least one banking day in advance (so-called prenotification). A banking day is every working day with the exception of Saturdays, federal public holidays and December 24th and 31st of each year. The account is debited before the goods are dispatched.
PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further information during the ordering process. PayPal can offer registered PayPal customers selected according to its own criteria additional payment methods in the customer account. However, we have no influence on the offering of these
methods; other individually offered
payment methods affect your legal relationship with PayPal. You can find further information on this in your PayPal account.
Retention of title applies until the goods have been paid for in full.
6. Warranty and guarantees
6.1 Liability for defects
The statutory liability for defects applies.
6.2 Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found on the product and on special information pages in the online shop.
Customer service: Our customer service is available at any time via internal shop communication.
7. Code of conduct
We have subjected ourselves to the following codes of conduct:
Etsy Code of Conduct - Seller Guidelines - Rights and obligations of the seller
(https://www.etsy.com/de/legal/section/sellers)
8. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. Consumers have the option of using this platform to resolve their disputes.
In order to resolve disputes arising from a contractual relationship with a consumer or about whether such a contractual relationship even exists, we are obliged to participate in dispute resolution proceedings before a consumer arbitration board. The European Union - Online Dispute Resolution Platform is responsible, https://ec.europa.eu/consumers/odr. We will participate in a
dispute resolution procedure before this body.

Section 306 Paragraph 1 of the German Civil Code (BGB) stipulates that an invalid clause does not affect the rest of the terms and conditions.

Terms and conditions created with the Trusted Shops legal text generator

BATTERY NOTE
Notes in accordance with the Battery Act

Since our shipments may contain batteries and rechargeable batteries, we are obliged under the Battery Act (BattG) to inform you of the following: Batteries and rechargeable batteries must not be disposed of in household waste; you are legally obliged to return used batteries and rechargeable batteries. Old batteries can contain harmful substances that can harm the environment or your health if not stored or disposed of properly.

Batteries also contain important raw materials such as iron, zinc, manganese or nickel and can be recycled. You can either return the batteries to us after use or return them free of charge in the immediate vicinity (e.g. in stores or at municipal collection points or in our shipping warehouse).
Disposal in sales outlets is limited to end users for the usual quantities and to those old batteries that the distributor has or has had in its range as new batteries.
The symbol with the crossed-out garbage can means that you may not dispose of batteries and rechargeable batteries in household waste. Under this symbol you will also find the following symbols with the following meaning:
Pb: Battery contains more than 0.004 percent lead by weight
Cd: Battery contains more than 0.002 percent cadmium by weight
Hg: Battery contains more than 0.0005 percent mercury by weight

Cancellation policy

Consumers have a fourteen-day right of cancellation.
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of cancellation, you must inform us (Jörg Weiler - DiO de luxe - Etsy Shop, 36, Route de Lauterbourg, 67470 Mothern, France, joerg.weiler01@web.de, telephone: +49 172 74 20 81 6) of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the attached sample cancellation form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties and functioning, or if damage has occurred.

The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for whose
production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the
consumer. Furthermore, for digital products.

Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
– To Jörg Weiler - DiO de luxe - Etsy-Shop, 36, Route de Lauterbourg, 67470 Mothern, France, joerg.weiler01@web.de
– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is on paper)
– Date
(*) Delete as appropriate.

http://extfiles.etsy.com/cancellation-forms/EUCancellationFormDE.pdf
http://extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
http://extfiles.etsy.com/cancellation-forms/EUCancellationFormFR.pdf

Cancellation policy created with the Trusted Shops legal text generator