Cancellation Policy
1. Right of revocation
Consumers have the right to withdraw from a distance or off-premises contract within fourteen days without giving any reason. The revocation period shall be fourteen days from the day on which the consumer or a third party designated by him, who is not the carrier, has taken possession of the goods in the case of a purchase contract, the last goods in the case of a contract for several goods ordered by the consumer as part of a single order and delivered separately, or the last partial shipment or piece in the case of a contract for the delivery of goods in several partial shipments or pieces.
In order to exercise their right of withdrawal, consumers must send us
Daniel Büsken
BueskenArt
Kronenstraße 4
46395 Bocholt
Phone: +491783246926
E-mail: daniel@bueskenart.com
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of their decision to revoke this contract.
In order to comply with the withdrawal period, it is sufficient for consumers to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
2. Consequences of the revocation
If consumers revoke this contract, we shall reimburse them all payments we have received from them, including delivery costs (with the exception of additional costs resulting from the fact that consumers have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of their revocation of this contract. For this repayment, we will use the same means of payment that consumers used in the original transaction, unless expressly agreed otherwise with them; in no case will consumers be charged fees because of this repayment.
We may refuse repayment until we have received the goods back or until consumers have provided proof that they have returned the goods, whichever is earlier.
Consumers must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which they notify us of the cancellation of this contract. The deadline is met if consumers send the goods before the expiry of the period of fourteen days.
Consumers shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately 150.00 EUR for goods that cannot be sent by parcel post.
Consumers shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.