2GWERK

The manufactory for furniture & art

Ahrensfelde, Brandenburg
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| 234 Sales | 5 out of 5 stars 5 out of 5 stars

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Marco Glowania

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Marco Glowania

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(44)

Shop policies

Last updated on May 19, 2022
TERMS

$1 - General/Validity 


These General Terms and Conditions are the basis for all deliveries and services of 2G WERK Marco Glowania to consumers. Deviating and/or supplementary agreements require the express written consent of 2G WERK Marco Glowania. A consent by e-mail is sufficient.

§ 2 – Offer of goods and conclusion of contract

All offers of 2G WERK Marco Glowania on our website or the platforms used by us ( Ebay, Ebay Kleinanzeige, Dawanda, Etsy ) are non-binding and subject to change.

Deviations and small technical changes compared to our illustrations or descriptions are possible. 

Goods selection, conclusion of contract and contract processing are carried out in German.

In particular, colour and grain differences in woods and fabrics are reserved, insofar as these are in the nature of the materials used and are customary in the trade. 


The contract is concluded by the completion of the order process on the website of 2G WERK Marco Glowania or the platforms used by us ( Ebay, Ebay Kleinanzeige, Dawanda, Etsy ) and receipt of the order confirmation by 2G WERK Marco Glowania by e-mail or by execution of the order by 2G WERK Marco Glowania.


§ 3 – Prices and terms of payment

The prices shown on the internet pages of 2G WERK Marco Glowania at the time of the order apply.

All prices quoted are final prices in euros and include the statutory value added tax of currently 19 percent.

Shipping costs will be charged additionally.

In the case of an order, 100% prepayment of the final amount is due or cash payment on collection

For all orders, a payment period of 10 days from receipt of the contract confirmation applies.

A settlement of mutual claims is only possible with the express written consent of 2G WERK Marco Glowania.


§ 4 – Delivery, delivery times and shipping costs

2G WERK Marco Glowania delivers the goods within about one week from payment. If there is a longer delivery time due to holidays, this will be communicated immediately via e-mail.

The shipping costs will be announced to the customer before triggering the order process within the shopping cart.

Several products ordered at the same time are delivered in a common shipment.

If the delivery to the customer fails because the customer has entered the delivery address incorrectly or incompletely, a new delivery attempt will only take place if the customer assumes the direct costs of the new shipment. These costs correspond to the shipping costs agreed upon at the time of conclusion of the contract.

If the delivery to the customer fails because the customer is not present at the agreed time, a new delivery attempt will only take place if the customer assumes the direct costs of re-shipping. These costs correspond to the shipping costs agreed upon at the time of conclusion of the contract

If the customer has chosen cash payment as the payment method, the goods will not be shipped. Instead, the customer can pick up the goods in the delivery warehouse of the provider, after telephone consultation, within 8 weeks after conclusion of the contract; for individualised products (see paragraph 2), the time until provision is extended by 4 weeks.

Please always check the product for obvious damage when receiving the goods and in the presence of the deliverer/forwarder. Possible damage must be recorded in writing or the deliverer must confirm the product as "damaged". Hidden damage must be communicated to us in writing (email, letter or fax) within 7 days of receipt of the goods. We will contact the deliverer upon receipt of the damage report. If necessary, an employee of the supplier service will want to pick up or inspect the package from you.

§ 5 – Consumer right of withdrawal

A customer who buys as a consumer is entitled to a right of withdrawal in accordance with the statutory conditions. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

§ 6 – Warranty

The warranty is provided in accordance with the statutory provisions. For all defects occurring during the statutory warranty period of one year from delivery, which also include transport damage, you have the statutory right to subsequent performance (at your discretion: remedy of defect or new delivery) and - if the legal requirements are met - the statutory rights to reduction or withdrawal as well as to damages. If the type of supplementary performance desired by you is only possible with disproportionate costs, your claim is limited to the other type of supplementary performance. Note: In the case of natural products such as .B real wood / veneers, phenomena occurring caused by the natural grain of the wood, do not constitute a defect in the goods. 


§ 7 - Retention of title


All deliveries are subject to retention of title. The delivered goods remain the property of 2G WERK Marco Glowania until full payment of the purchase price.

§ 8 - Data storage/data protection 

In accordance with §28 BDSG (Federal Data Protection Act), we would like to draw your attention to the fact that the data required in the context of business transactions will be processed and stored by means of a computer system in accordance with § 33 BDSG. All personal data collected from the customer will be treated confidentially. Exclusively in the context of order processing (payment, shipping) the necessary data will also be used vis-à-vis third parties. At any time, you can receive information about the data stored about you free of charge. To do so, send an e-mail to: info äd 2gwerk.de
For data protection reasons, the e-mail can only be answered to the e-mail address stored at 2G WERK Marco Glowania.



§ 9 - Place of performance and jurisdiction

The place of performance is our place of business. 
If the buyer is a merchant and the contract belongs to the operation of his commercial business, the place of jurisdiction for all legal disputes is our place of business. All legal relationships between us and the customer shall be governed exclusively by the law of the Federal Republic of Germany applicable to the legal relationships of domestic parties. 



§ 10 - Severability clause

The nullity or ineffectiveness of individual provisions of these GTC shall not affect the validity of the remaining provisions. Void or ineffective conditions shall be replaced by the statutory provisions.

§ 11 – Final provisions

Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable, these shall not affect the validity of the remaining provisions.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (2GWERK Marco Glowania, Dorfstraße 36, 16356 Ahrensfelde, e-mail: mg [äd] 2gwerk.de of your decision to revoke this contract by means of a clear declaration (e.B. a letter sent by post or e-mail).

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

In the event of revocation, the buyer shall bear the costs of the return. If you withdraw from this contract, we must repay you all payments that we have received from you, including the agreed delivery costs, immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

General information
1) Please avoid damage and contamination of the goods. If possible, please return the goods to us in their original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure sufficient protection against transport damage with suitable packaging.
2) If possible, please send the goods back to us carriage forward.
3) Please note that the aforementioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
Payment
The goods will only be shipped against advance payment. Cash payment on collection possible.
Shipping
The goods will only be shipped against advance payment. Cash payment is possible upon collection.

The goods are usually shipped 3-5 days after receipt of payment.

If many orders arrive at the same time, it can sometimes take a little longer - the buyer will then be informed.

Payment within 7 days or a short response via e-mail, should the payment be delayed.

More information

Last updated on Oct 29, 2019
Seller details