8natur

8-natur

| 6,180 Sales | 5 out of 5 stars 5 out of 5 stars

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95% or more recent reviews were 5 stars.

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Ursula Thiemann

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Ursula Thiemann

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5 out of 5 stars
(1294)
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About 8natur

Sales 6,180
On Etsy since 2011

Shop members

  • Ursula Thiemann

    Owner

    I like to deal with natural materials that are close to my heart. My preference is felt.
    Not only does it feel good, but it's also easy to shape. I feel very comfortable in my workshop.

Shop policies

Last updated on May 10, 2022

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
In case you are unhappy with what I have send, I take it back if unused.
You just have to send it free of charge. Please let me know in advance. For the European Union and Germany the following conditions apply:

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Cancellation

Withdrawal

You have the right to revoke this contract within 14 days without giving reasons.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Ursula Thiemann, Lindenweg 26, 42781
Haan, Germany, Tel: 0212-25354804, E-Mail: info [!at] 8-natur.de) by means of a clear declaration (e.B. a letter sent by post or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form, but this is not mandatory.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal:

The right of revocation does not apply to contracts

- for the delivery of goods which are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

The right of withdrawal does not apply to consumers who do not belong to any member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To Ursula Thiemann, Lindenweg 26, 42781 Haan, E-Mail: info [!at] 8-natur.de

I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/ the provision of the following service (*)



Ordered on (*) /received on (*)


Name of consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only in case of notification on paper)

Date


(*) Delete as appropriate
Payment
I accept Payment via PayPal or direct checkout through Etsy only....


General terms and conditions with customer information

1. Scope of application
2. Conclusion of contract
Withdrawal
3. Prices and terms of payment
4. Terms of delivery and shipping
5. Retention of title
6. Liability for defects
7. Liability
8. Applicable law
9. Place of jurisdiction
10. Data protection
11. Information on online dispute resolution

1. Scope of application

1.1. These General Terms and Conditions (hereinafter referred to as "GTC") of "Ursula Thiemann", acting under "8-Natur" (hereinafter referred to as "Seller"), apply to all contracts that a consumer or entrepreneur (hereinafter referred to as "Customer") concludes with the Seller with regard to the goods and/or services presented by the Seller on the Etsy Internet trading platform (hereinafter referred to as "Etsy"). The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed.

1.2. A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

1.3. Digital content within the meaning of these GTC is all data not on a physical data carrier that is produced in digital form and provided by the seller with the granting of certain rights of use more precisely regulated in these GTC.

2. Conclusion of contract

2.1. By listing an item on Etsy, the seller makes a binding offer to sell that item.

2.2. The Customer may accept the Seller's offer via the online order form provided by Etsy. To do this, the customer must first place the desired item in the virtual shopping cart at Etsy and then go through the order steps specified by Etsy. By clicking on the button that concludes the ordering process, the customer declares the acceptance of the offer, whereby a purchase contract for the goods previously selected by the customer is concluded.

2.3. The text of the contract will be stored by the seller and sent to the customer after conclusion of the contract together with the present GTC and customer information in text form (e.B. e-mail, fax or letter). In addition, the text of the contract is archived at Etsy and can be retrieved free of charge by the customer via his password-protected customer account on Etsy.

2.4. Customer may correct its entries prior to placing its order using the technical means provided by Etsy. The corrections can be made using the usual keyboard and mouse functions directly on the offer page in the corresponding input fields.

2.5. Only the German language is available for the conclusion of the contract.

2.6. The order processing and contact take place by e-mail and automated order processing. The customer must ensure that the e-mail address provided by him for order processing is correct, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or third parties commissioned by the seller with the order processing can be delivered.

Withdrawal

In principle, consumers are entitled to a right of withdrawal. Further information on the right of withdrawal can be found in the seller's cancellation policy.

The right of withdrawal does not apply to consumers who do not belong to any member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

3. Prices and terms of payment

3.1. The prices quoted by the Seller are total prices and include the statutory value added tax. Any additional delivery and shipping costs will be indicated separately on the seller's respective offer page on eBay.

3.2. In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which the Seller is not responsible and which are to be borne by the Customer. These include, for example, costs for the transfer of money by credit institutions (e.B. transfer fees, exchange rate fees) or import duties or taxes (e.B customs duties). Such costs may also be incurred in relation to the transfer of money if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.

3.3. Various payment options are available to the Customer, which are specified in the Seller's offer on Etsy.

3.4. If prepayment has been agreed, payment is due immediately after conclusion of the contract.

3.5. If the payment method "PayPal" is selected, payment will be processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg in accordance with the PayPal Terms of Use, which can be viewed under www.paypal.com/de/webapps/mpp/ua/useragreement-full. This presupposes, among other things, that the customer opens or already has an PayPal account.

4. Terms of delivery and shipping

4.1. The delivery of goods takes place on the dispatch route to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing at Etsy is decisive. Deviating from this, when selecting the payment method PayPal, the delivery address deposited by the customer at the time of payment at PayPal is decisive.

4.2. If the transport company returns the shipped goods to the seller because delivery to the customer was not possible, the customer shall bear the costs for the unsuccessful shipment. This does not apply if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller had announced the service to him a reasonable time in advance.

4.3. If the customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration of the sold goods shall pass to the customer as soon as the seller has delivered the item to the forwarder, the carrier or the person or institution otherwise designated to carry out the shipment. If the customer acts as a consumer, the risk of accidental loss and accidental deterioration of the goods sold shall in principle only pass to the customer or a person entitled to receive the goods upon handover of the goods. Notwithstanding this, the risk of accidental loss and accidental deterioration of the goods sold shall pass to the customer even in the case of consumers as soon as the seller has delivered the item to the forwarder, the carrier or the person or institution otherwise designated to carry out the shipment, if the customer commissions the forwarder, the carrier or the person or institution otherwise designated to carry out the shipment with the execution and the seller commissions the Customers have not previously named this person or institution.

4.4. The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies in the event that the seller is not responsible for the non-delivery and the seller has concluded a specific hedging transaction with the supplier with due care. The seller will make all reasonable efforts to procure the goods. In the event of unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.

4.5. Self-collection is not possible for logistical reasons.

5. Retention of title

5.1. With regard to consumers, the seller reserves the right of ownership of the delivered goods until full payment of the purchase price owed.

5.2. With regard to entrepreneurs, the seller reserves the right of ownership of the delivered goods until all claims arising from an ongoing business relationship have been settled in full.

5.3. If the customer acts as an entrepreneur, he is entitled to resell the reserved goods in the ordinary course of business. All resulting claims against third parties shall be assigned by the customer to the seller in advance in the amount of the respective invoice value (including VAT). This assignment applies regardless of whether the reserved goods have been resold without or after processing. The customer remains authorized to collect the claims even after the assignment. The seller's authority to collect the claims himself remains unaffected. However, the Seller will not collect the claims as long as the Customer meets his payment obligations to the Seller, is not in default of payment and no application for the opening of insolvency proceedings has been filed.

6. Liability for defects

If the purchased item is defective, the provisions of the statutory liability for defects shall apply. By way of derogation, the following shall apply:

6.1. For entrepreneurs
- an insignificant defect does not in principle give rise to any claims for defects,
- the seller has the choice of the type of supplementary performance,
- in the case of new goods, the limitation period for defects is one year from the transfer of risk,
- in the case of used goods, the rights and claims due to defects are generally excluded
- the limitation period does not begin again if a replacement delivery takes place within the scope of liability for defects.

6.2. For consumers, the limitation period for claims for defects in used goods is one year from delivery of the goods to the customer, with the restriction of the following section.

6.3. The above-mentioned limitations of liability and shortening of the limitation period do not apply
- for items which have been used for a building in accordance with their usual use and which have caused its defectiveness, for goods which have been used for a building in accordance with their usual use and which have caused its defectiveness,
- for damages resulting from injury to life, limb or health, which are based on an intentional or negligent breach of duty by the seller or an intentional or negligent breach of duty by a legal representative or vicarious agent of the seller,
- for other damages based on an intentional or grossly negligent breach of duty by the seller or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the user, as well as
- in the event that the seller has fraudulently concealed the defect.

6.4. In addition, it applies to entrepreneurs that the statutory limitation periods for the recourse claim according to § 478 BGB remain unaffected.

6.5. If the customer acts as a merchant within the meaning of § 1 HGB, he shall be subject to the commercial obligation to inspect and give notice of defects in accordance with § 377 HGB .HGB. If the customer fails to comply with the notification obligations stipulated therein, the goods shall be deemed to have been approved.

6.6. If the customer acts as a consumer, he is asked to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply with this, this has no effect on his legal or contractual claims for defects.

7. Liability

The seller is liable to the customer from all contractual, contract-like and legal, including tortious claims for damages and reimbursement of expenses as follows:

7.1. The Seller shall be fully liable for any legal reason
- in case of intent or gross negligence,
- in the event of negligent or intentional injury to life, limb or health,
- on the basis of a guarantee promise, unless otherwise stipulated in this regard,
- due to mandatory liability, such as under the Product Liability Act.

7.2. If the seller negligently violates an essential contractual obligation, the liability is limited to the contractually typical, foreseeable damage, unless unlimited liability is assumed in accordance with Section 8.1. Essential contractual obligations are obligations that the contract imposes on the seller according to its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the customer may regularly rely.

7.3. In all other respects, liability on the part of the Seller is excluded.

7.4. The above liability regulations also apply with regard to the liability of the seller for his vicarious agents and legal representatives.

8. Applicable law

8.1. All legal relationships between the parties shall be governed by the law of the Federal Republic of Germany to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

8.2. Furthermore, this choice of law with regard to the statutory right of revocation does not apply to consumers who do not belong to any member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

9. Place of jurisdiction

If the customer acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of the seller. If the customer has its registered office outside the territory of the Federal Republic of Germany, the place of business of the seller is the exclusive place of jurisdiction for all disputes arising from this contract, if the contract or claims from the contract can be attributed to the professional or commercial activity of the customer. In the above cases, however, the Seller shall in any case be entitled to appeal to the court at the Customer's registered office.

10. Data protection

10.1. Personal data will only be collected if the customer makes it available to the seller on his own initiative for contract processing or when registering for the e-mail newsletter. The personal data provided on this occasion will be used to process the contract and to process the customer's inquiries.

10.2. The customer's e-mail address will also be used for our own advertising purposes, provided that the customer has expressly consented to this. The customer can revoke his consent to the seller at any time.

10.3. The personal data of the customer will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods.

10.4. When paying by credit card via PayPal or by direct debit via PayPal, the customer's payment data will be passed on to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, as part of the payment process.

10.5. After completion of the contract, the customer's data will be blocked with regard to tax and commercial retention periods and deleted after expiry of these periods, unless the customer has expressly consented to the further use of his data.

10.6. The customer has a right to free information about his stored data and, if necessary, a right to correction, blocking or deletion of this data. He can contact the seller free of charge if he has any questions about the collection, processing or use of his personal data.

11. Information on online dispute resolution

The EU Commission provides a platform for online dispute resolution on the Internet under the following link: ec.europa.eu/consumers/odr

This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
Shipping
I ship in 1 - 3 business days through the German Post by Air Express. The standard shipment is packed in a small card box and not insured.
It usually takes 5 - 7 business days to the US but can vary a lot.

I cannot be taken responsible for loss of shipments. If you want to upgrade to insured shipment (including tracking number), please let me know in the "message to the seller" box when checking out your order. For a standard shipment this will cost additionally 3,50 USD. For larger shipments I'll send you an offer.
Additional policies and FAQs
I cannot be taken liable for what you do or to whom you sell the bought items to. I am not responsible for any damage or casualties that result from the use of my products. Purchasing from this shop means that you are in agreement with my terms and conditions.

Imprint
Ursula Thiemann
8-Nature
Lindenweg 26
D-42781 Haan
Germany

Phone: 0212-25354804
E-mail: info [!at] 8-natur.de

Sales tax identification number according to § 27 a sales tax law: DE222232198

Responsible within the meaning of § 55 Abs. 2 RStV: Ursula Thiemann, Lindenweg 26, 42781, Haan

Information on online dispute resolution:
The EU Commission provides a platform for online dispute resolution on the Internet under the following link: ec.europa.eu/consumers/odr

This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

More information

Last updated on Nov 6, 2016
Seller details