Thank you for your interest in buranfelt - merino wool felt products made of 100% wool felt manufactured in Germany.

KINDLY NOTE:
Before purchasing, please make sure to review buranfelt shop policies for additional information on terms & conditions!

Useful information regarding purchase and use:

1. WOOL FELT IN GENERAL
Wool felt is a pure and natural product. the fibers used in wool felt are subject to natural fluctuations.
--->> due to production-related tolerances in density, thickness and width.
--->> corresponding deviations in the material is possible.
Wool is a renewable raw material. furthermore skin-friendly, permeable to air, sound-absorbing, heat and cold-insulating and dirt-repellent due to its natural fat content.
For very detailed information please check :
--->> www.buranfelt.com/merino

Based on current research results at the GERMAN WOOL RESEARCH INSTITUTE (DWI) at the RWTH AACHEN e.V. it is considered secure that the use of wool fibers in home textiles chemically decomposes and binds air pollutants such as formaldehyde or nitrogen oxides and by that contributes to the improvement of indoor air quality. Practical trials of up to 8 years confirmed a long-term effect as well.

2. VEGETABLES
Wool felt contains different amount of vegetables depending on the quality. Vegetables are small residues of plants which remain in small quantities after the process of washing and possible processes of carbonization of raw wool. These residues can appear on the surface of the finished good. German designer felts and colour felts contain small quantities only.
Vegetables emphasize the uniqueness of the material wool felt and is not a reason for complaint!

3. COLOURS
Slight fluctuations in colour and melange are unavoidable. Exact colour matching can not be guaranteed!
A uniform appearance can be ensured with wool felt from one production or from the same roll only.
Please pay attention to the matter that colours may appear different on different monitors.

4. CARE
For very detailed information please check:
--->> www.buranfelt.com/care

In short --->> for adhering dry dirt such as dust:
--->> it is possible to gently brush the wool felt objects using a lint roller or carefully and gently vacuum the items to remove dust & crumbs from the surface.
If soiled by damp dirt:
--->> it is possible to gently clean the wool felt objects using a neutral re-fattening eco-detergent a soft sponge or cloth and lukewarm water in order to clean dried stains. The natural fat content of the wool is not reduced and the natural stain protection and look and feel is maintained. Do not rub or wring during cleaning. Remaining liquid should be taken away by using a dry cloth or towel.

Tip --->> if the felt has become really wet please pay attention to slowly air-dry the wool felt objects on a flat surface on top of a towel. Wool needs time to dry. then if necessary use a steam iron with moderately warm temperature and gently steam the felt to smooth the surface.

KINDLY NOTE:
buranfelt is not liable for what you do with the felt.
buranfelt is not responsible for any imperfections, damage or casualties that result from the use of our felt.
Purchase of buranfelt - wool felt means that you are in agreement with buranfelt terms & conditions.

5. FURTHERMORE:
buranfelt - merino wool felt is high quality german-milled felt and has been tested and dyed according to STANDARD 100 by OEKO-TEX® ( in detail: felts made of 100% wool, white and dyed in different colours, produced by using materials certified according to STANDARD 100 by OEKO-TEX® ) as well as satisfies the REACH and EN71 regulations.

The above mentioned good meets the human-ecological requirements of the standard presently established for products with direct contact to skin. The certified good fulfills the requirements of ANNEX XVII of REACH (incl. the use of azo-dyes, nickel, etc) as well as the american requirement regarding total content of lead in childern's articles ( CPSIA; with the exception of accessories made from glass).

So ... ... ... discover saturated and vivid colours devoid of toxic synthetic dyes. Discover unique and vibrant colours. Discover buranfelt - merino wool designer felt manufactured in germany only.

6. PRODUCTS
buranfelt offers fine merino wool felt fabric by meter / yard as well as felt rolls and felt sheets in different sizes.
buranfelt wool felt is evenly thick and dense.

KINDLY NOTE:
Item is made to order, always! Nothing is pre-cut. the wool felt is cut as requested. No returns available.
Sales are as they are and are final!
The customer is responsible for the correctness of all data regarding the order!
Please clarify any question about the item before buying. Placed orders are binding!
Quantity, size and colour cannot be changed or complained about after shipping!
Name and address cannot be changed or complained about after shipping!
If personalization is required for the order, this always has priority!
No returns, no exchanges!
INDIVIDUAL CHOICE OF COLOURS and PERSONALISATIONS regarding colour, size are excluded from exchange; no returns!

If you would like some additional customization (size, colour, handles …) to your item feel free to ask for a custom order made just for you!

Wool felt items are exclusively made to order. Unless otherwise noted. No returns, no exchange possible! In case of a subsequently agreed return, the buyer always bears the costs of shipping including insurance and tracking!

Please clarify any question about the item before buying. The agreement signed by the buyer shall be binding. For orders over the internet, the dispatch of the order is binding.
Slight variations in colour, shape and material can not be excluded, each article is manufactured separately. Please also bear in mind that any colour variations can occur due to screen settings.
buranfelt handles the fulfillment of sales personally, each order is packed carefully.

7. PRICING
By default prices are noted in gross value. VAT applied. Orders are charged in € (Euro).

8. PAYMENT
Orders are processed through a secure checkout system provided by Etsy. It offers the latest SSL encryption technology available up today.
Payment must be received within one week after your order.

9. PRIVACY
buranfelt saves at the time of order address data and for processing the order, the order-related data. buranfelt committing itself naturally to form a comprehensive protection of personal data under the provisions of the BUNDESDATENSCHUTZ-GESETZES according to GERMAN LAW. The data will not be disclosed to third parties. The agreement of supply concluded with buranfelt is subject to GERMAN LAW in all cases.

10. GUARANTEE
buranfelt guarantees the quality and performance of our products. Each item is designed and genuinely handcrafted with great attention. Should it still break due to defect, please contact us within six weeks from the date of purchase and please provide meaningful photos of the defect.
Products damaged through wear and tear, misuse or neglect lose their warranty.
No guarantee can be given for colours and felt thickness!
KINDLY NOTE:
Pure wool felt is a natural product, natural fluctuations in terms of colour and felt thickness can occur. This is not a reason for complaint or return!

10.1 QUALITY DETAILS I
Each item is precisely cut from a single piece of wool felt by buranfelt in Germany.

All listings regarding HOME DECOR & ACCESSORIES are made of 100% Merino Wool Felt made in Germany.
Thickness 2, 3, 5mm.
Always handmade cut and sewn; made to order!

All listings regarding WOOL FELT SHEETS are made of 100% Pure Wool made in Europe.
Thickness 1.2 - 1.5mm.
Always handmade cut and made to order!

KINDLY NOTE:
Pure wool felt is a natural product, natural fluctuations in terms of colour and felt thickness can occur. Colours may vary and appear differently on different monitors. This is not a reason for complaint!

10.2 QUALITY DETAILS II
Our requirement is always aesthetically minimalistic. Our designs are characterized by clear and pure lines, clean shapes and natural saturated colour tones. We love simplicity, practicality and functionality not overdoing anything with too much and without compromising the design.

Choose our minimalist and modern designs for your home. A perfect contemporary and sustainable home decor for your family. Custom-made products for everyday use.

11. SHIPPING
buranfelt ships internationally*!
Kindly note our terms regarding Germany, EU and international*. Your goods will be shipped after successful payment is recieved.
No delivery is made on sundays and public holidays.
If you have ordered articles with different delivery times we will ship your goods all together unless a different agreement with you is made. Therefore please pay attention to longer delivery times.
Shipping costs are flat rate.

Shipping will be done via GERMAN POST, POSTNL, UPS, DHL, DPD (national and international).
Item will be send as standard at buyers risk (not registered, cheapest shipping method, no priority, no delivery time guarantees): Estimated shipping times, no delivery time guarantees:
DE 3 - 7 business days
EU 5 - 15 business days
CAN + USA 15 - 30 business days
Australia + Asia + Everywhere Else 20 - 30 business days
Estimated shipping times, delivery times cannot be guaranteed!

Shipping upgrades to faster shipping via UPS are possible during checkout at any time!
Express Shipping desired (2 - 8 business days delivery, depending on the country of destination), please feel free to contact us even after the purchase has been made.

Forced return shipping.
KINDLY NOTE:
In case of a forced return by the shipping company due to:
- shipments that have not been picked up at the post office
- shipments that have not been picked up at the parcel shop
- shipments that have not been picked up at the pick up point
- recipients cannot be found
- incorrect name and address data
the buyer will be charged for the return shipping fee of the shipping company immediately.
A new shipment is possible at any time, after successful payment of the shipping costs by the customer.

We appreciate your understanding!
Best regards
buranfelt

*deliveries to non-EU countries: additional duties, taxes and fees may apply.
any taxes, custom fees, tariffs, duties etc. that may apply is the responsibility of the customer. please understand that I will not mark the shipment as "gift" or "product sample".

12 RETURNS
Currently no returns on all products:
- with individual colour selection
- with personalised colour(s)
- with individual selection of size
- with personalised size(s)

No returns on:
- personalised orders
- custom made orders
- wool felt sheets
- individual cuts
- yardage

Listings are made exclusively to order. Unless otherwise noted.
We genuinely handcraft each product by hand, handmade in Germany; cutting, sewing & finishing!
Quantity, size and colour cannot be complained about after shipping!
Name and address cannot be complained about after after shipping!

KINDLY NOTE:
In case of a subsequently agreed return, the buyer always bears the costs of shipping as a package including insurance and tracking!

We appreciate your understanding!
Best regards
buranfelt

13 DUE TO THE CURRENT SITUATION REGARDING COVID-19
News about COVID-19.

KINDLY NOTE:
International Service Alerts
Destination USA, CAN, AUS:
Due to the outbreak of COVID-19 virus the USA, CAN, AUS government has limited air travel between the USA, CAN, AUS and the European Union.

This impacts the ability to ship volumes to the USA, CAN, AUS. Currently the routes remain open to all USA, CAN, AUS destinations but unfortunately we still experience delays at all entry points. Not only issues with flights, but also the scanning and delivery in the USA, CAN, AUS has been impacted due to COVID-19.

We also still see severe quality impact on destination USA, CAN, AUS. For parcels and EMS we experience transit times up to 6.5 weeks, for all other types of mail the transit times can take up untill 8 weeks in total. All of their operations work in a safe manner. Bag labels are not always scanned at arrival in the USA, CAN, AUS, resulting in missed tracking events and cause lack of visibility.

We apologise for the inconvenience and appreciate your understanding!
Take care!
Kind regards buranfelt

All images and contents of this website / of this shop are protected by copyright.
© buranfelt.

STANDARD 100 by OEKO-TEX® for more information please visit:
www.oeko-tex.com/de/business/certifications_and_services/ots_100/ots_100_start.xhtml

REACH (Registration, Evaluation, Authorization and restriction of Chemicals) standard and is dyed according to European and EN71 Regulations (Compliance with this standard is legally required for all toys sold in the EU) for more information please visit:
www.reach-info.de !