Announcement
WE KEEP WORKING
As you probably know, early in the morning of February 24 my country Ukraine has been invaded by Russia. We are now fighting a war defending our home.
We have restored production and are now working hard to ship your orders on time ✊🏻
Irpin region is already under the control of the Armed Forces.
Now we direct all the collected funds to:
1. Strengthening the defense of the region.
2. Assistance to local authorities in the restoration of destroyed architecture.
3. Assistance to people affected by hostilities.
WITH YOUR HELP, we have already raised a large amount of money to help the territorial defense of the Irpin region in Ukraine 🙏🏻🇺🇦
Every donation is a saved life. Each donation is a step towards victory.
Together we are strong! Together we win! May God bless everyone!
We post expense and purchase reports in updates and on our Instagram page 👇🏻
https://instagram.com/busypuzzle
Announcement
WE KEEP WORKING
As you probably know, early in the morning of February 24 my country Ukraine has been invaded by Russia. We are now fighting a war defending our home.
We have restored production and are now working hard to ship your orders on time ✊🏻
Irpin region is already under the control of the Armed Forces.
Now we direct all the collected funds to:
1. Strengthening the defense of the region.
2. Assistance to local authorities in the restoration of destroyed architecture.
3. Assistance to people affected by hostilities.
WITH YOUR HELP, we have already raised a large amount of money to help the territorial defense of the Irpin region in Ukraine 🙏🏻🇺🇦
Every donation is a saved life. Each donation is a step towards victory.
Together we are strong! Together we win! May God bless everyone!
We post expense and purchase reports in updates and on our Instagram page 👇🏻
https://instagram.com/busypuzzle
Items
Featured items
All Items
Reviews
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Diana on Aug 13, 2022
5 out of 5 starsBeautiful quality. Colors were a bit more muted than I expected, but still incredibly beautiful. Shipping did take quite a while, but the shop let me know that was the case as soon as I made the order.
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Marisa on Aug 12, 2022
5 out of 5 starsLove the puzzle! Exactly like the picture definitely didn’t disappoint!
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Libby on Aug 12, 2022
5 out of 5 starsThese are beautiful items. I bought one for my son and one for my niece. Great quality and look very sturdy. Communication from the seller, Julia, was excellent and worth the wait from The Ukraine. So impressed that they relocated and are still producing high quality products. Thank you Julia! ⭐️⭐️⭐️⭐️⭐️
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Robert on Aug 13, 2022
5 out of 5 starsPERFECT Very satisfied. Excellent service. Would order again.
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Zoey on Aug 13, 2022
5 out of 5 starsThis is my 5th purchase from busypuzzle! They’re my go to new baby gift and are always a huge hit.
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Updates
Use our designer invitation set that includes games
Buy, download and print at your nearest printer.
Very easy
Go to the link, see all available designs and choose the one that will suit your nursery
Colorful colors will help your child remember information faster.
Buy, print, learn with Busy Puzzle 🤍
About BusyPuzzle
Busy Puzzle
Hello My Dear Friends!
My name is Julia and I'm from Ukraine. I have a wonderful husband Igor and an awesome son Lucas, who just turned 3.
We love our son very much and we know that the best way to show him our love is to spend quality time together. That’s why we started looking for some ideas on how to use play time effectively. We wanted to create the very best toy for our son. After much careful experimenting we developed our first puzzle and BusyPuzzle was born! Also, we love to travel with our little man and we discovered that our name puzzle is a good helper on a long journey to a new country.
We found the perfect toy and we want to share it with you! I love what I do and I’m sure that your kids will absolutely love those toys too.
Shop members
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Julia
Owner
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Delivery
Delivery usually takes 7-21 business days. We send your order to the USPS.
International shipping is unpredictable and delays happen at the customs. For international orders, when your parcel left Ukraine- it becomes subject to your local post office.
Delays in delivery are also possible due to Covid and the workload of delivery services.
There is a variety of express delivery by UPS but the price will be 21-23$,
Delivery time 7 business days.
Changes in the product
For example, if you really need to replace one puzzle with another (the car on a giraffe) - we can do it for you! Just write a note to us, which changes do you want.
Gift wrapping and packaging
You can choose option of gift wrapping for your present. And add some special note for the child (or parents) for congratulations with Birthday or Holiday
Custom and personalized orders
Want to make your puzzle special? Each of them can be personalized with an individual engraving - a gift message on the back of a laser-engraved puzzle.
Any of our other products can be personalized by adding the child's name to the product.
Manufacturing
The production time is 3-5 working days.
Lead times may be lengthened during holidays, but we usually do our best to ship it faster.
Please note that we only prepare and ship on WORKING days from Monday to Friday. NOT including weekends.
REMEMBER: production and shipping are 2 different processes. Each process has its own term.
Demage and lost parcel
We take full responsibility for our products, shipping, and delivery. In case of damage or loss during delivery we will send out a new product as soon as possible. We want you to be happy!
Customs Fees
We need to inform you that according to the United Kingdom and German legislation If you receive a package from a country outside the EU, it may incur customs fees.
For German - there will be a shipping duty of 19% of the value of the package. You will be informed by DHL where and when you can pay the VAT.
For the United Kingdom - Any package that is subject to a Customs Duty will also be subject to the £ 8 Royal Mail Duty.
Any goods brought into the UK over £ 15 are subject to import VAT.
Unfortunately, we have no influence over this as it is your country's laws. So you have to take it into account when making an order.
Ordering
For example Name Puzzle:
1. Choose the correct amount of letters in the baby's name (For example: 5 letters)
2. Decide do you want to add the Pegs or no: (5 letters WITH pegs)
3. Also You can add several additional options :
- An Engraved message
- A stand for the puzzle
- An Additional shape to the puzzle
4. Choose colors from the color scheme (1-10) or create your own with the colors from our pallet.
5. Final step: Add item in the cart and in the cart in "Order note" provide name and personalization.
What to do if the parcel is damaged or something is missing in the order?
Please make a photo-unpacking of your parcels (box, packaging, filling), and even better video.
If suddenly your parcel is damaged during delivery, or you received the wrong product or something disappeared from the parcel - just send us your photos and videos and we will solve this situation.
If everything is OK with the parcel - just enjoy it.