At Earthlings Learning, your privacy is important to us. This Privacy Policy explains how your personal information is collected, used, and protected when you purchase digital products from our shop.
1. Information We Collect
When you place an order, we may receive the following information through Etsy:
Your name
Email address
Billing and payment information
Order details
Any messages or customisation information you provide
We do not directly store or process payment card details.
2. How We Use Your Information
We use your information to:
Process and deliver your digital purchases
Communicate with you about your order
Provide customer support
Comply with legal and tax obligations.
We will only use your information where necessary to fulfil our contract with you or where required by law.
3. Sharing Your Information
We only share your information when necessary to:
Process payments through Etsy and payment providers
Comply with legal obligations
Protect against fraud or security risks
We do not sell or rent your personal data to third parties.
4. Data Retention
We keep your information only for as long as necessary to:
Provide our services
Meet legal, accounting, or tax requirements
Resolve disputes
5. Your Rights Under GDPR
If you are located in the UK or EU, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Object to or restrict certain processing
Request a copy of your data
To exercise these rights, please contact us at:
hello@earthlingsoutdoorlearning.com
6. Cookies and Etsy
Purchases and browsing on Etsy may involve cookies and tracking technologies managed by Etsy. Please refer to Etsy’s own privacy policy for more information.
利用条件および撤回権への対応
利用条件および撤回権への対応
As we sell digital products that are accessed through instant download upon purchase, we are unable to process cancellations, refunds or exchanges