EastendStudiosDesign
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About EastendStudiosDesign
Sales
2
On Etsy since 2020
Shop members
-
Eastend Studios
Owner
Hallo ich bin Silke. Ich entwerfe und produziere Produkte, die ich hier bei etsy und auf Designmärkten verkaufe. Ich habe vorher viele Jahre im Produktdesign bei verschiedenen großen Firmen gearbeitet und mache jetzt mein eigenes Ding.
Shop policies
Last updated on
Dec 1, 2020
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Optional
Estimated shipping times
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Selling to Europe? Make sure to let buyers know when they can expect to receive their order.
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Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
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Digital downloads
File delivery
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Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
The number of days a buyer has to ship an item back must be greater than the number of days a buyer has to contact you
Don't accept returns or exchanges?
Buyers can still file a case with Etsy Support to seek a return or exchange in some situations. Learn more about cases
Shipping to Europe?
EU law allows EU residents to return an item by contacting the seller within 14 days. We recommend accepting returns. Learn more
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value. Seller will cover return shipping costs. Contact them for details.
Seller will cover return shipping costs. Contact them for details.
Questions about your order?
Please if you have any problems with your order.
Privacy policy
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
If you ship to the EU or offer your listings to buyers there, you're required to have a GDPR-compliant privacy policy by 25 May, 2018.
Shoppers won't see this field until you add a privacy policy.
Etsy prohibits the use of buyer information for unsolicited messages. See our Privacy Policy for more info.
Terms & Conditions and Right of Withdrawal
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr
Add your own terms and conditions that you wish to communicate to European buyers. Please double check to ensure they don't contradict your policies above.