Erdbeerbaum is taking a short break
Accepted payment methods
Returns and exchanges
The right of withdrawal does not apply to goods that have been manufactured according to customer specifications.
You can revoke your contractual declaration within 1 month without giving reasons in text form (e.B. letter or e-mail) or by returning the item. The period begins at the earliest with the receipt of this instruction in text form (e.B. letter or e-mail).
To comply with the revocation period, the timely dispatch of the revocation or the item is sufficient. The revocation must be sent to: Erdbeerbaum-Atelier, Sabine Rieger, Riesstr. 76, 80993 Munich, Federal Republic of Germany, E-Mail: erdbeerbaum-atelier [!at] web.de
Consequences of revocation:
In the event of an effective revocation, the services received by both parties shall be returned and, if necessary, any benefits derived (e.B. interest) shall be surrendered. If you are unable to return the received service to us in whole or in part or only in a deteriorated condition, you must pay us compensation for the value in this respect. This does not apply to the transfer of goods if the deterioration is exclusively due to their inspection - as it would have been possible for you in the shop business, for example. In addition, you can avoid the obligation to pay compensation by not using the item as an owner and refraining from anything that impairs its value. Parcel-sandable items must be returned. Items that cannot be shipped by parcel will be collected from you. You have to bear the costs of the return if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40.00 euros or if you have not yet provided the consideration or a contractually agreed partial payment at a higher price of the item at the time of revocation. Otherwise, the return is free of charge for you.