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Last updated on Sep 2, 2026
Reviews
5.0
(913)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Benjamin on Oct 12, 2026
5 out of 5 starsThis is the perfect display for a family tree. After years of genealogy research, I really wanted a display to reward myself. The seller took the time to work with me on a few details until we reached the perfect design. Now that my family saw this, I need to order two more!
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Taylor on Oct 5, 2026
5 out of 5 starsCan’t recommend these sellers enough! They are so thoughtful and kind and reached out and went above and beyond. They do AMAZING work and shipped so amazingly fast! They’re amazing sellers will be buying again!
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Etsy buyer on Oct 4, 2026
5 out of 5 starsResponded to questions quickly, provided a proof, shipped quickly
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Shani on Sep 24, 2026
5 out of 5 starsI was looking for a way to honor my precious lil boy and found this store. The store owners sent me a message of condolences and a mock up of the product. It looked professional so I had high hopes of the finished piece. I was not disappointed in the slightest. High quality, graphics are really good. Thank you so much for helping me lay my sweet boy to rest.
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Beverly on Sep 20, 2026
5 out of 5 starsUnique and well designed personal gift!
Designer Adam and responded on Sep 22, 2026
Thank you so much! We're so glad you love the unique design and that it made a wonderful gift. Enjoy!
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Kevin on Sep 8, 2026
5 out of 5 starsI have written plenty of reviews and usually I being satisfied with customer service say this was one of the best experiences and when not so satisfied didn’t pull punches either. I can’t use one of this time because they set a bar of excellence beyond all my experiences and expectations in these times. I was not just a number, a dollar sign cha ching for the money or a sale. Adam & Hilal made it so feel so personal and to me they went above and beyond in customer care their kindheartedness, diligence and personal time given along with constant input and their advice was exceptional. They are more than Designers of GiftFactoryUS on Esty; they were more; they were the gift making the gift for me and my family at this factory and site. Thank You Adam & Hilal for making it happen for our family. Kevin G
Designer Adam and responded on Sep 22, 2026
Dear Kevin, reading your review truly brought tears to our eyes and touched our hearts. Working with you and creating this special piece for your family was so much more than just an order for us—it was an absolute honor. Knowing that our care, communication, and dedication meant so much to you is the greatest reward we could ever ask for. Thank you for your incredible kindness and trust, and for making us feel like a part of your family’s journey. Wishing you and your loved ones all the happiness in the world! Warmly, Adam & Hilal.
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Bianca on Jul 20, 2026
5 out of 5 starsOwners are friendly and sent proof quickly. Wood is beautiful and etching on the wood (photo and words) are gorgeous! I can't wait to give to my husband for our anniversary July 22nd!
Designer Adam and responded on Aug 21, 2026
Public Seller Response "Happy Anniversary to you and your husband! We are so happy to hear that you love the wood quality and the etched photo. It was a joy preparing this special gift for your big day, and we hope he absolutely adores it. Thank you so much for the kind words and for letting us be a small part of your celebration!
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Etsy buyer on Jul 18, 2026
5 out of 5 starsIt’s amazing! I can’t wait to give it to my wife on our anniversary.
Designer Adam and responded on Aug 21, 2026
Thank you for the wonderful feedback! It was a pleasure working with you, and we hope to see you again soon.
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Chantal on Jul 12, 2026
5 out of 5 starsLove it, thank you so much!
Designer Adam and responded on Aug 21, 2026
Thank you for the kind words and support! We're thrilled to hear you had a great experience.
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Shop policies
Last updated on Jul 2, 2023
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
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Cancellations: accepted
Request a cancellation: within 2 days of purchase
More information
Last updated on
Sep 2, 2026
Frequently asked questions
Custom and personalized orders
Yes, we do custom designs. Please sent a message and details