Hasenfratze

I guess i´m crazy.

Erkrath, North Rhine-Westphalia | 2 Sales on Etsy

5 out of 5 stars
(625 reviews including ratings from DaWanda)

Hasenfratze is taking a short break

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Silvia Karkut

Contact shop owner

Silvia Karkut

Reviews

Average item review
5 out of 5 stars
(625)
624 reviews as a seller on DaWanda

About

Shop members

  • Silvia Karkut

    Owner, Designerin & Illustratorin

Shop policies

Last updated on November 21, 2013
Welcome to my shop!
All my works are made with love and care.
Please feel free to contact me if you have any questions, want to give feedback or if you just want to say “hi”!

Accepted payment methods

Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Customer satisfaction is very important to me and I put my best into every piece I make. However, if for some reason you are not happy with your purchase please let me know. I will do my best to right the situation.
Payment
Please pay for your purchase using Paypal - it´s not necessary to have an account, a credit card will do. Payment is required at the time of purchase and orders will be sent out the day after payment is cleared.

To avoid any confusion and delays to your order, please ensure your Etsy address and Paypal shipping address are the same.
Full payment will be required within 3 days of purchase.
If your payment has not been received within these three days and I have not had any contact from you, the transaction will be cancelled. Sorry!
Please pay for your purchase using Paypal - it´s not necessary to have an account, a credit card will do. Payment is required at the time of purchase and orders will be sent out the day after payment is cleared.

To avoid any confusion and delays to your order, please ensure your Etsy address and Paypal shipping address are the same.
Full payment will be required within 3 days of purchase.
If your payment has not been received within these three days and I have not had any contact from you, the transaction will be cancelled. Sorry!
Shipping
Items will be shipped within 1 business day after payment is received.

I ship via German Post/DHL.

Delivery time will take up to 2 weeks, depending on where you live.
Items will be shipped within 1 business day after payment is received.

I ship via German Post/DHL.

Delivery time will take up to 2 weeks, depending on where you live.
Feel free to contact me at anytime if you haven't received your package after this time and I will check it out for you.

Any customs or taxes of the buyers country is to be paid and handled by the buyer himself. Thanks for your understanding!