HelloGoldmarie

Modern plotter files for your creative DIY projects

HelloGoldmarie is taking a short break

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Note from shop owner Hello Goldmarie macht eine Pause auf Etsy. Wir sind auf unserer Website weiterhin für dich da mit neuen Plotterdateien.

Note from shop owner

Last updated on Aug 4, 2022

Hello Goldmarie takes a break on Etsy. We are still there for you on our website with new plotter files.

Maren

Contact shop owner

Maren

Reviews

Average item review
4.5 out of 5 stars
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About HelloGoldmarie

Sales 40
On Etsy since 2019

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Welcome to plotter life!

Shop members

  • Maren

    Owner, Designer

Shop policies

Last updated on Sep 24, 2019

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

Terms & Conditions and Right of Withdrawal

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

More information

Last updated on May 20, 2022

Frequently asked questions

I can't open my files!

Most of the time it is because the downloaded *. ZIP file has not yet been unpacked. Only after unpacking can the files be opened in SVG and DXF format.It is also a prerequisite that you have the appropriate software and also open the "right" file: You can open the DXF files with the Silhouette Studio Basic version. For the SVG you need the paid designer or business version, or the Brother Canvas software.

Can I sell plotted works and items?

No. All files are sold with a purely private usage license. If you would like to work with the files commercially, please contact me to purchase a business license.

I don't have a plotter – can I buy finished plotts/ironing pictures?

Hello Goldmarie is a pure shop for do-it-yourselfers and DIY fans. I only sell the files for creating plotts and no finished ironing images.

Why is the file displayed incorrectly/strangely in my plotter software?

My goal is to provide you with flawless and easy-to-use plotter files. Together with my team of experienced plotters, I therefore test all files before publication. We also use different software and can almost always rule out file errors in advance.In the vast majority of cases, the problem with an incorrect display of a file lies in the use of outdated software. Silhouette Studio in particular has had a display error with DXF files in the past. If you're working with this file format and after opening the file, you'll discover strange lines and curves that don't

Where can I find my purchased files?

Once the payment has been confirmed, your files will be available for download. If you paid for your order with PayPal or a credit card on Etsy, it may take a few minutes to receive a confirmation.The already paid files can be found in your customer account! If you paid as a guest and don't have an Etsy account, you'll find a link to download your purchase in the receipt that was emailed to you after purchase.You can also read more about downloading digital articles on Etsy here: help.etsy.com/hc/de/articles/115013328108?segment=shopping

Seller details

VAT ID DE326677476

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