HELLO TEAM SPIRIT PRIVACY POLICY
Effective date: August 24, 2026
This Privacy Policy explains how Hello Team Spirit collects, uses, shares, and retains your personal information when you purchase an item, contact me, or otherwise interact with my shop through Etsy.
This policy does not apply to third parties I do not own or control, including Etsy, Printify, individual print providers, or shipping carriers. Please review those companies’ privacy policies for information about their independent practices.
INFORMATION I COLLECT
To fulfill your order, Etsy provides me with certain information, which may include your:
• Name
• Email address
• Shipping address
• Order and product details
• Payment confirmation
• Personalization or other information you choose to provide
• Information included in messages you send through Etsy
I do not receive or retain your complete credit card or payment account information. Payments are processed through Etsy and its payment providers.
HOW AND WHY I USE YOUR INFORMATION
I collect and use your information only when necessary to:
• Process, produce, and deliver your order
• Communicate with you about your purchase
• Provide customer service
• Address damaged, defective, incorrect, delayed, or missing orders
• Process an approved cancellation, refund, or replacement
• Maintain business, tax, and transaction records
• Prevent fraud or misuse
• Comply with Etsy’s Seller Policy and Terms of Use
• Comply with applicable legal or regulatory obligations
• Improve my products and customer service
Where applicable, I rely on the following legal bases to process your information:
• Contractual necessity: to create, fulfill, and deliver your order
• Legal obligations: to comply with tax, accounting, legal, or regulatory requirements
• Legitimate business interests: to operate and improve my shop, prevent fraud, and provide customer support, provided those interests do not override your rights
• Consent: when you have specifically agreed to another use of your information
I do not add Etsy customers to an email or physical mailing list solely because they made a purchase. Marketing messages will only be sent when a customer has provided appropriate consent, and that consent may be withdrawn at any time.
HOW I SHARE YOUR INFORMATION
I share personal information only when reasonably necessary and in limited circumstances, including with:
• Etsy: to operate my shop, process transactions, communicate with customers, and comply with Etsy’s policies
• Printify and its print providers: to produce, package, and fulfill made-to-order products
• Shipping carriers: to deliver orders and provide tracking
• Professional service providers: such as accounting, tax, legal, or technical providers when reasonably necessary to operate the business
• Government or legal authorities: when required by law, legal process, court order, or a good-faith need to protect customers, prevent fraud, enforce agreements, or protect legal rights
If Hello Team Spirit is sold, merged, or transferred, customer information may be disclosed as part of that transaction, but only as permitted by applicable law.
I do not sell or rent customer personal information.
DATA RETENTION
I retain personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain required business records, resolve disputes, and comply with legal or tax obligations.
I generally retain order-related information for up to four years following completion of a transaction, unless a longer retention period is required by law. Some information may remain within Etsy, Printify, or other service providers’ systems according to their independent retention policies.
INTERNATIONAL DATA TRANSFERS
Hello Team Spirit is based in Michigan, United States. Your information may be processed in the United States or other countries where Etsy, Printify, print providers, shipping carriers, or other service providers operate.
These countries may have different data-protection laws than your country. When applicable, information is transferred as necessary to fulfill your order or through appropriate safeguards maintained by the relevant service provider.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to:
• Request access to the personal information I hold about you
• Request correction of inaccurate information
• Request deletion or restriction of your information
• Object to certain uses of your information
• Withdraw previously provided consent
• Request a portable copy of your information
• File a complaint with your local data-protection authority
These rights may be limited when I am legally required to retain certain information, such as transaction records needed for tax, accounting, fraud-prevention, or legal purposes.
For information controlled directly by Etsy, including information held in your Etsy account, you may need to contact Etsy through its Help Center.
HOW TO CONTACT ME
For purposes of applicable data-protection laws, Courtney Dziewit-Arb, owner of Hello Team Spirit, is the data controller for personal information processed independently through this shop.
If you have questions about this policy or would like to submit a privacy request, please contact me through Etsy Messages.
