Love you all, Miriam
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Items on sale
Returns and exchange details
ORDER CANCELLATION :
We do not cancel orders.
RETURN POLICY :
- If you would like to return an item (only on certain condition), you MUST send your return request via Etsy conversation ASAP as returns must be sent within seven business days of receiving your item. Exceeded this time strictly no returns will be accepted.
To be eligible to a return, all returns must fit the following criteria :
- sent back with your name/order number
- item must be in new, unused and re-sellable condition.
- include all original packaging
- sent in a sturdy box - please package carefully as we are unable to accept returns that have been damaged in the mail.
- RETURNS WILL ONLY BE THE SUBJECT OF AN EXCHANGE
- STRICTLY NO REFUNDS WILL BE ISSUED.
- RETURN POSTAGE COSTS WILL BE AT YOUR EXPENSE.
STRICTLY NO RETURNS WILL BE ACCEPTED FOR THE FOLLOWING ITEMS :
- CUSTOM ORDERS
- SALES ITEMS
PROCESSING/PACKING TIME :
1-2 business days
SHIPPING TIME :
FRANCE = 1-3 business days (with tracking)
EUROPE = 3-7 business days (with tracking)
NORTH AMERICA = 5-10 business days (with tracking)
REST OF THE WORLD = 10-30 business days (with tracking)
✩ All our items are packed with all the care in the world for a safe transit to your doorstep. We are not responsible for lost, stolen or damaged packages caused by the post as well as eventual delays.
✩ Shipping prices do not include customs fees, import duties, foreign taxes or other fees which may be imposed. This is your sole responsibility. Please check with your local customs office/postal service for further information before making your purchase.
✩ To promote an eco-friendly environment, we use recycled packaging boxes when possible.
NOTE : If purchasing for a special occasion, we highly recommend purchasing as early as possible to avoid eventual delays. International delivery can really vary in its time to reach the destination and we cannot be responsible for any delays in receipt.
Additional policies and FAQs
Be aware that all our items are hand-made using traditional manufacturing.
- PICTURES :
Please expect a slight differences in color when purchasing. Photographed colors are kept as natural as possible, however they may still appear different on other monitors.
- CUSTOM ORDER :
You are welcome to ask me for a special and unique custom order. I'd be very happy to design an item for you.