ISQUS

handmade unique jewelry

Frankfurt am Main, Hesse

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Herzlichen willkommen in unserem SHOP.

Alle unsere Produkte werden in Frankfurt am Main, per Hand angefertigt.
Vielen Dank für deinen Besuch und viel Spaß beim Stöbern.

Arkin&Luisa

Announcement

Last updated on Nov 15, 2020

Herzlichen willkommen in unserem SHOP.

Alle unsere Produkte werden in Frankfurt am Main, per Hand angefertigt.
Vielen Dank für deinen Besuch und viel Spaß beim Stöbern.

Arkin&Luisa

Items

 

All Items

Luisa

Contact shop owner

Luisa

Reviews

Average item review
5 out of 5 stars
(486)
See reviews that mention:
Quality 30 Shipping 42 Customer service 26

About ISQUS

Sales 3,479
On Etsy since 2016

Shop members

  • arkin

    Owner, Designer, Photographer

  • Luisa

    Customer Service

Shop policies

More information

Last updated on Aug 31, 2018
Frequently asked questions
When will my purchase ship?

Most orders will be made within 3-7 days time frame.
Most of my items are made to order specially for you/lockets in Color and Size/cord bracelets in color and size.
Some ready to ship items can be posted sooner. Please contact me before your purchase if it's time sensitive.

How long does the shipment take?

All international orders ship by German Post, Tracked and Signed. Usual delivery time frame is 7-15 days, less for EU.

GERMAN ORDERS
All orders ship by German Post ,it takes 2-5 days to arrive, without a guarantee.

POSTAL DELAYS
Although rarely, sometimes delays may happen especially in seasonal busy times and due to custom checks. Unfortunately this is completely out of my control. For any cancellation and refund requests due to delays, Please contact me.
If you need the item urgently, please contact me.

Sizing Details

Many of my photos are magnified to show detail.
I take all the measurements carefully, they are all written in close approximations and in clear bullet points style, so you can read easily.
Please take a minute to read them and check all images to avoid disappointment.

Gift wrapping and packaging

All items arrive in a Kraft Papier box packed as gift.

If you want me add a gift card to your order, just leave your note at the checkout and change your address on Etsy to the recipients.

Refunds, Returns and Exchanges

I accept returns and exchanges. Please contact me within 8 days of arrival of your item.
Item must be in its original condition and packaging, must be posted within 5 days once you've given authorisation for return. Please use a padded/Bubble envelope to avoid any damages in Transit.
Once I receive your return, I will either post a replacement or you will refunt it.

Personalised Orders

It is just created for you in a variation of an existing item currently not offered in the shop or completely new design.
These items cannot be returned for a refund or exchange and cannot be cancelled once I start on your order.

How to care my Jewellery?

Please do not shower, swim or sleep in your jewellery.

Seller details