Announcement
Herzlichen willkommen in unserem SHOP.
Alle unsere Produkte werden in Frankfurt am Main, per Hand angefertigt.
Vielen Dank für deinen Besuch und viel Spaß beim Stöbern.
Arkin&Luisa
Items
Featured items
All Items
Reviews
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Dorothea on Dec 27, 2022
5 out of 5 starsVery dear saleswoman and incredibly beautiful jewelry! Thank you very much ☺️
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Raluca on Dec 9, 2022
5 out of 5 starsToday I received the order with chains, they are wonderful. I ordered 4 for my little girls, but I will also order one for myself.
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Franzi on Dec 3, 2022
5 out of 5 starsJust incredibly beautiful 😍 I have already got some chains of resin through Etsy and this one is the most perfect. So incredibly clean worked. Just really beautiful. No air entrapment. I'm so happy 🥰
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About ISQUS
Shop members
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arkin
Owner, Designer, Photographer
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Luisa
Customer Service
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Privacy policy
Terms & Conditions and Right of Withdrawal
More information
Frequently asked questions
When will my purchase ship?
Most orders will be made within 3-7 days time frame.
Most of my items are made to order specially for you/lockets in Color and Size/cord bracelets in color and size.
Some ready to ship items can be posted sooner. Please contact me before your purchase if it's time sensitive.
How long does the shipment take?
All international orders ship by German Post, Tracked and Signed. Usual delivery time frame is 7-15 days, less for EU.
GERMAN ORDERS
All orders ship by German Post ,it takes 2-5 days to arrive, without a guarantee.
POSTAL DELAYS
Although rarely, sometimes delays may happen especially in seasonal busy times and due to custom checks. Unfortunately this is completely out of my control. For any cancellation and refund requests due to delays, Please contact me.
If you need the item urgently, please contact me.
Sizing Details
Many of my photos are magnified to show detail.
I take all the measurements carefully, they are all written in close approximations and in clear bullet points style, so you can read easily.
Please take a minute to read them and check all images to avoid disappointment.
Gift wrapping and packaging
All items arrive in a Kraft Papier box packed as gift.
If you want me add a gift card to your order, just leave your note at the checkout and change your address on Etsy to the recipients.
Refunds, Returns and Exchanges
I accept returns and exchanges. Please contact me within 8 days of arrival of your item.
Item must be in its original condition and packaging, must be posted within 5 days once you've given authorisation for return. Please use a padded/Bubble envelope to avoid any damages in Transit.
Once I receive your return, I will either post a replacement or you will refunt it.
Personalised Orders
It is just created for you in a variation of an existing item currently not offered in the shop or completely new design.
These items cannot be returned for a refund or exchange and cannot be cancelled once I start on your order.
How to care my Jewellery?
Please do not shower, swim or sleep in your jewellery.