JeannetteMokosch

The Blooming Shop by Jeannette Mokosch

Rotenburg, Lower Saxony

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Jeannette Mokosch

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Jeannette Mokosch

About JeannetteMokosch

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On Etsy since 2015

Welcome to my creative world!

Hand lettering, poetry and design

Shop members

  • Jeannette Mokosch

    Owner

    Welcome to my little world, which currently consists of joyful workshop adventures, calligraphy design assignments at the old desk and a happy married life. Call me old-fashioned, but I enjoy order and everything sensual.

Shop policies

Last updated on May 19, 2022
The Blühende Shop is a home for creatives. Here you will be constantly encouraged and find constructive texts, products & content that should make your heart and your home bloom.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
*Cancellation policy and sample withdrawal form for goods*

(A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.)

Cancellation

Withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day,

– on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods within the framework of a uniform order and these are or will be delivered uniformly;

– on which you or a third party named by you, who is not the carrier, has taken possession of the last goods, provided that you have ordered several goods within the framework of a single order and these are delivered separately;

In order to exercise your right of withdrawal, you must inform us (Jeannette Mokosch, Verdener Straße 37, 27356 Rotenburg Wümme, telephone number: +49(0)160 952 445 61, e-mail address: jmokosch [!at] online.de) of your decision to withdraw from this contract by means of a clear declaration (e.B. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, but this is not mandatory.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.

Grounds for exclusion or extinction

The right of revocation does not apply to contracts

– for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

– for the delivery of goods that can spoil quickly or whose expiry date would be exceeded quickly;

– for the delivery of newspapers, magazines or magazines with the exception of subscription contracts. The right of revocation expires prematurely in the case of contracts

– for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

– for the delivery of goods, if they have been inseparably mixed with other goods after delivery due to their nature;

– for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

*Sample withdrawal form*

(If you want to cancel the contract, please fill out this form and send it back.)

– To Jeannette Mokosch, Verdener Straße 37, 27356 Rotenburg Wümme, e-mail address: jmokosch [!at] online.de :

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

the provision of the following service (*) – Ordered on (*)/ received on (*)

– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of notification on paper) – Date

(*) Delete as appropriate.



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*Cancellation policy and sample withdrawal form for the sale of digital content on non-physical data carriers*

(A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.)

Cancellation

Withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of withdrawal, you must inform us (Jeannette Mokosch, Verdener Straße 37, 27356 Rotenburg Wümme, telephone number: +49(0)160 952 445 61, e-mail address: jmokosch [!at] online.de) of your decision to withdraw from this contract by means of a clear declaration (e.B. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, but this is not mandatory.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

Grounds for extinction

The right of withdrawal expires in the case of a contract for the delivery of digital content not on a physical data carrier if the entrepreneur has started to execute the contract after the consumer

1. has expressly agreed that the entrepreneur begins with the execution of the contract before the expiry of the revocation period and
2. has confirmed his knowledge that he loses his right of withdrawal by his consent at the beginning of the execution of the contract.
Sample withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
– To Jeannette Mokosch, Verdener Straße 37, 27356 Rotenburg Wümme, e-mail address: jmokosch [!at] online.de:

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/

the provision of the following service (*) – Ordered on (*)/ received on (*)

– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of notification on paper) – Date

(*) Delete as appropriate.
Payment
*Payment methods*

For deliveries in Germany (Germany) you have the following payment options:

Prepayment by bank transfer
Payment by PayPal
Payment by Sofort

For deliveries abroad, you have the following payment options:

Prepayment by bank transfer
Payment by PayPal
Payment by Sofort
Shipping
*Shipping conditions*

Delivery takes place in Germany (Germany) and in the following countries: Austria, Switzerland.

*Shipping costs (including VAT)*

Domestic deliveries (Germany):
We charge a flat rate of € 3.90 per order.

Deliveries abroad:
We calculate the shipping costs abroad as follows:

Austria, Switzerland:
Standard shipping = 7,90 €

*Delivery of download products*

There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).

Download products will be sent to you as a file by e-mail within 24 hours after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).

Download products can be downloaded via a link provided by e-mail.
The sending of this e-mail with access data for the execution of the download takes place within 24 hours after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction).

* Delivery times
Unless otherwise specified in the respective offer, the goods will be delivered domestically (Germany) within 3 – 5 days, in the case of deliveries abroad within 5 – 7 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a joint shipment, unless we have made any deviating agreements with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.
Additional policies and FAQs
*Terms and Conditions and Customer Information*

I. General Terms and Conditions

*§ 1 Basic provisions*

(1) The following terms and conditions apply to all contracts that you conclude with us as a provider (Jeannette Mokosch) via the website jeannettemokosch.com/handlettering-kalligrafie-shop/. Unless otherwise agreed, the inclusion of any of your own terms and conditions used by you will be objected to.

(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his independent professional or commercial activity.

*§ 2 Conclusion of the contract*

(1) The object of the contract is the sale of goods.

(2) Already with the listing of the respective product on our website, we submit a binding offer to you to conclude a contract under the conditions specified in the article description.

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are stored in the "shopping cart". Via the corresponding button in the navigation bar you can call up the "shopping cart" and make changes there at any time.
After calling up the "Checkout" page and entering the personal data as well as the payment and shipping conditions, all order data will be displayed again on the order overview page.
If you use an instant payment system (e.B. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as a payment method, you will either be led to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system.
If the forwarding takes place to the respective instant payment system, make the appropriate selection or entry of your data there. Finally, you will be redirected back to our online shop on the order overview page.
Before sending the order, you have the option of checking all information again, changing it (also via the "back" function of the Internet browser) or cancelling the purchase.
By submitting the order via the "buy" button, you declare the acceptance of the offer in a legally binding manner, whereby the contract is concluded.

(4) Your inquiries for the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.B. by e-mail), which you can accept within 5 days.

(5) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of the e-mails is technically ensured and, in particular, that spam filters do not prevent it.

*§ 3 Conclusion of the contract for download products*

(1) The subject matter of the contract is the sale of download products (digital content that is not delivered on a physical data carrier).
Already with the posting of the respective download product on our website, we submit a binding offer to you to conclude a contract under the conditions specified in the article description.

(2) The contract is concluded via the online shopping cart system as follows:
The download products intended for purchase are stored in the "shopping cart". Via the corresponding button in the navigation bar you can call up the "shopping cart" and make changes there at any time. After calling up the "Checkout" page and entering the personal data and the terms of payment, all order data will be displayed again on the order overview page.
If you use an instant payment system (e.B. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as a payment method, you will either be led to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system. If the forwarding takes place to the respective instant payment system, make the appropriate selection or entry of your data there. Finally, you will be redirected back to our online shop on the order overview page.
Before sending the order, you have the option of checking all information again, changing it (also via the "back" function of the Internet browser) or cancelling the purchase.
By submitting the order via the "buy" button, you declare the acceptance of the offer in a legally binding manner, whereby the contract is concluded.

(3) Your inquiries for the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.B. by e-mail), which you can accept within 5 days.

(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of the e-mails is technically ensured and, in particular, that spam filters do not prevent it.

*§ 4 License to use download products*

(1) The download products offered are protected by copyright. You will receive a simple license to use each download product purchased from us, unless otherwise stated in the respective offer.

(2) The simple license includes permission to save and/or print a copy of the download product on your computer or other electronic device for your personal use.
You are prohibited from making any further copies. You are expressly prohibited from modifying or editing any file or any part thereof and making it available in any way to third parties privately or commercially.

*§ 5 Individually designed goods*

(1) You provide us with the appropriate information, texts or files required for the individual design of the goods via the online ordering system or by e-mail at the latest immediately after conclusion of the contract. Any of our specifications for file formats must be observed.

(2) You undertake not to transmit any data whose content violates the rights of third parties (in particular copyrights, name rights, trademark rights) or violates existing laws. You expressly indemnify us against all claims of third parties asserted in this context. This also applies to the costs of the legal representation required in this context.

(3) We do not check the transmitted data for correctness in terms of content and assume no liability for errors in this respect.

*§ 6 Conclusion of the contract for courses*

(1) The object of the contract is the implementation of courses.
Already with the posting of the respective course offer on our website, we make you a binding offer to conclude a contract under the conditions specified in the respective course description.

(2) The contract is concluded via the online shopping cart system as follows:
The courses intended for booking will be stored in the "shopping cart". Via the corresponding button in the navigation bar you can call up the "shopping cart" and make changes there at any time. After calling up the "Checkout" page and entering the personal data and the terms of payment, all order data will be displayed again on the order overview page.
If you use an instant payment system (e.B. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort) as a payment method, you will either be led to the order overview page in our online shop or you will first be redirected to the website of the provider of the instant payment system.
If the forwarding takes place to the respective instant payment system, make the appropriate selection or entry of your data there. Finally, you will be redirected back to our online shop on the order overview page. Before sending the order, you have the option of checking all information again, changing it (also via the "back" function of the Internet browser) or cancelling the order.
By sending the order via the corresponding button, you declare the acceptance of the offer in a legally binding manner, whereby the contract is concluded.

(3) Your inquiries for the preparation of an offer are non-binding for you. We will make you a binding offer in text form (e.B. by e-mail), which you can accept within 5 days.

(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partly automated by e-mail. You must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of the e-mails is technically ensured and, in particular, that spam filters do not prevent it.

*§ 7 Provision of services for courses*

(1) The courses are held in the form described in the respective offers on the agreed dates.

(2) Insofar as the implementation of the courses depends on the number of participants, the minimum number of participants results from the respective offer.
If the minimum number of participants is not reached, we will inform you at least 7 days before the start of the course in text form (e.B. by e-mail) about the non-occurrence of the booked course. In this case, any services already provided will be refunded immediately.

(3) In the event of cancellation of an individual event due to short-term absence of the course instructor due to illness or for other important reasons, the services already provided will be refunded immediately.
In the case of events consisting of several event dates, in the event of cancellation of an appointment due to short-term absence of the course instructor due to illness or for other important reasons, the cancelled appointment will be made up on an alternative date.

(4) In connection with the use of course rooms and objects, you must comply with the local house rules. You must follow our instructions or the instructions of the course instructor.

*§ 8 Withdrawal / Cancellation*

(1) You can withdraw from the contract free of charge up to 7 days before the start of the course. The withdrawal must be in text form (e.B. e-mail). The relevant time for meeting the deadline is the receipt of the declaration of withdrawal by us.
Less than 7 days before the start of the course, it is no longer possible to withdraw from the course.

(2) In case of non-participation or partial participation in the booked course, no refund of course fees is possible.

(3) The statutory right of revocation is not affected by this, it exists regardless of the existence or non-existence of this additional right of withdrawal.

*§ 9 Substitute participants*

You can nominate a substitute participant at any time before the start of the course. You will not incur any costs for this rebooking.

*§ 10 Right of retention, retention of title*

(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

*§ 11 Warranty*

(1) The statutory warranty rights exist.

(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, obvious defects and transport damage and to inform us and the freight forwarder of any complaints as soon as possible. If you do not comply with this, this will have no effect on your statutory warranty claims.

*§ 12 Choice of law*

(1) German law shall apply. In the case of consumers, this choice of law shall only apply insofar as this does not withdraw the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence (principle of favourability).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.



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II. Customer Information
1. Identity of the Seller
Jeannette Mokosch
Verdener Strasse 37
D-27356 Rotenburg Wümme
Germany
Phone: +49(0)160 952 445 61
E-mail: jmokosch [!at] online.de

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), which can be accessed under ec.europa.eu/odr (ec.europa.eu/odr).

2. Information on the conclusion of the contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I.).

3. Contract language, contract text storage
3.1. The contract language is german.

3.2. The complete text of the contract will not be stored by us. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved via the print function of the browser. After receipt of the order by us, the order data, the legally prescribed information for distance contracts and the General Terms and Conditions will be sent to you again by e-mail.

3.3. In the case of requests for quotations outside the online shopping cart system, you will receive all contract data in text form as part of a binding offer, e.B. by e-mail, which you can print out or save electronically.

4. Codes of conduct
4.1. We have submitted to the buyer seal quality criteria of Händlerbund Management AG and the associated Ecommerce Europe Trustmark Code of Conduct, which can be viewed at: www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskriterien.pdf (www.haendlerbund.de/images/content/kaeufersiegel/kaeufersiegel-qualitatskriterien.pdf) and www.ecommercetrustmark.eu/the-code-of-conduct/ ( www.ecommercetrustmark.eu/the-code-of-conduct/)

5. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.

6. Prices and terms of payment
6.1. The prices stated in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.

6.2. The shipping costs incurred are not included in the purchase price. They can be called up via a correspondingly designated button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free shipping has been promised.

6.3. If the delivery is made to countries outside the European Union, further costs for which we are not responsible may be incurred, such as.B customs duties, taxes or money transfer fees (transfer or exchange rate fees of the credit institutions), which are to be borne by you. Any costs incurred for the transfer of money shall also be borne by you in cases where the delivery is made to an EU member state, but the payment was initiated outside the European Union.

6.4. The payment methods available to you are indicated under a correspondingly designated button on our website or in the respective offer.

6.5. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

6.6. Unless otherwise agreed, when booking courses, payment must be made at the latest on the course date on site before the start of the course, otherwise there is no entitlement to participation.

7. Terms of delivery
7.1. The terms of delivery, the delivery date and, if applicable, existing delivery restrictions can be found under a correspondingly designated button on our website or in the respective offer.

7.2. Insofar as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold item during dispatch shall only pass to you upon handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment.

8. Statutory liability for defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These terms and conditions and customer information were prepared by the lawyers of the Händlerbund, who specialize in IT law, and are permanently checked for legal conformity. Händlerbund Management AG guarantees the legal certainty of the texts and is liable in the event of warnings. Further information can be found at: www.haendlerbund.de/agb-service (www.haendlerbund.de/agb-service).

last updated: 07/12/2017