Announcement    In my Munich workshop, I make oriental-inspired and Western-interpreted pieces of jewelry.

Announcement

In my Munich workshop, I make oriental-inspired and Western-interpreted pieces of jewelry.

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Krisztina Zill

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Krisztina Zill

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About KrisztinaSchmuck

Sales 150
On Etsy since 2013

Shop policies

Last updated on May 19, 2022

Accepted payment methods

Paypal Visa Mastercard Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
§ 5 – Consumer right of withdrawal

(1) A customer who purchases as a consumer is entitled to a right of revocation in accordance with the statutory conditions. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

(2) A consumer with permanent residence outside Germany is granted a 14-day withdrawal period by the provider even if the national law of the consumer provides for a shorter period for this.

(3) The provider grants a consumer with permanent residence outside Germany to transmit the declaration of revocation informally even if the national law of the consumer provides for a stricter form.

(4) For consumers with permanent residence in Switzerland, the conditions and legal consequences of the German consumer right of withdrawal shall also apply if a revocation is not provided for under Swiss law.

§ 6 – Warranty

The warranty rights of the customer are governed by the statutory provisions.

§ 7 – Data protection information

(1) After conclusion of the contract, Etsy transmits to the provider the Etsy user name, the name and the billing address as they are stored in the user account of the customer. Insofar as the customer has provided further data in the context of his order (e.B. a different delivery address or a telephone number), these will also be transmitted.

(2) The provider processes the data referred to in paragraph 1 electronically for the proper performance of the contract, in particular for dispatch, invoicing and the booking of payments. For the purpose of shipping, the provider may also transmit the name and address of the customer to the commissioned shipping company.

(3) The provider shall keep the data stored until all mutual claims arising from the order have been completely settled and the commercial and tax retention obligations for the provider have expired.

(4) The customer may request information from the provider at any time about the data he has stored about the customer. Furthermore, the customer may request the correction of incorrect data at any time.

(5) The responsible body for data protection is the provider named in § 1 paragraph 1.

(6) Insofar as the customer uses the service of PayPal for payment, the PayPal data protection regulations apply to the payment process. PayPal acts as a vicarious agent of the customer, not of the provider.

§ 8 – Final provisions

(1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. However, German law does not apply to consumers with permanent residence abroad insofar as the national law of the consumer contains provisions from which no deviation can be made by contract to the detriment of the consumer.

(2) Should individual provisions of these General Terms and Conditions prove to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.

Cancellation
Withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (Krisztina Zill, Voltzweg 4, 81479 Munich, telephone (089) 7913197, e-mail info [!at] krisztina-schmuckdesign.de) of your decision to revoke this contract by means of a clear declaration (e.B. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form, but this is not mandatory.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Withdrawal form

(If you want to cancel the contract, please fill out this form and send it back)

— To Krisztina Zill, Voltzweg 4, 81479 Munich,
E-mail: info [!at] krisztina-schmuckdesign.de


— I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

— Ordered on (*) / received on (*)


— Name of the consumer(s)


— Address of the consumer(s)


— Signature of the consumer(s) (only in case of notification on paper)


— Date


(*) Delete as appropriate.
The European Union has set up an online platform ("online dispute resolution platform") for out-of-court settlement of consumer disputes: ec.europa.eu/consumers/odr/

Payment
For the out-of-court settlement of consumer disputes, the European Union has initiated an online platform ("ODR platform"): ec.europa.eu/consumers/odr/

General Terms and Conditions of the Etsy Shop "KrisztinaSchmuck"

§ 1 – Provider, inclusion of the GTC

(1) The provider and contractual partner for the goods displayed in the Etsy shop "KrisztinaSchmuck" is Krisztina Zill, Voltzweg 4, 81479 Munich, telephone (089) 7913197, e-mail info [!at] krisztina-schmuckdesign.de (hereinafter referred to as "Provider").

(2) These General Terms and Conditions are an integral part of any contractual agreement between the Provider and the respective Customer. Conflicting terms and conditions of the customer are contradicted.

§ 2 – Offer of goods and conclusion of contract

(1) The provider offers the articles presented in his Etsy shop "KrisztinaSchmuck" to other Etsy users for sale. The colour representation of the articles on the website may vary slightly depending on the Internet browser used and the monitor settings of the customer; these deviations are never technically completely avoidable.

(2) The selection of goods, the conclusion of the contract and the execution of the contract shall be carried out in German.

(3) The provider delivers within Germany as well as worldwide.

(4) The customer selects the desired goods by placing them in the "shopping cart" or by clicking on the button "Go directly to checkout". The order request can finally be transmitted to the provider via the button "order with obligation to pay". The customer has the possibility at any time until the dispatch of his order request to view and change the data provided in the context of the order or to cancel the order completely.

(5) For the goods presented in the shop of the provider, the provider makes a binding purchase offer. By sending the order request via the button "order with obligation to pay", the customer accepts the purchase offer. The provider confirms the conclusion of the contract by e-mail (contract confirmation).

(6) The content of concluded contracts is stored in the Etsy user account of the customer and can be viewed by the customer in the DaWanda portal at any time via the menu "My Etsy" under the item "My purchases".

(7) In the event of impediments to delivery or other circumstances that would preclude the fulfilment of the contract, the provider shall inform the customer by e-mail.

§ 3 – Prices and payment

(1) All product prices are final prices plus shipping costs. The fees include 19% VAT.

(2) The shipping costs are listed in the respective product description in the section "Payment & Shipping".

(3) For deliveries outside the European Union, customs duties and import sales tax may be incurred, which are to be paid by the customer to the customs authority upon receipt of the shipment. These charges are in addition to the purchase price and the shipping costs and are not to be influenced by the provider.

(4) The provider delivers at the choice of the customer against advance payment by redeeming a DaWanda voucher, against advance payment by bank transfer, against advance payment by means of PayPal payment, against cash payment on collection and by sofortüberweisung and by credit card. With the confirmation of the contract, the customer receives an Internet link by e-mail that leads him to the Etsy section "My Purchases", which contains further information on the purchase process.

a) For payment by etsy voucher, the customer can enter one or more voucher codes in the "My Purchases" section. The voucher value is credited to the provider and the invoice amount is paid in this way. If a voucher value is higher than the invoice amount, the voucher remains valid in the amount of the excess amount.

b) If the customer has chosen "bank transfer" as the payment method, the customer will be informed of the bank details of the provider in the "My purchases" area. The provider only accepts transfers from abroad as free payments in euros.

c) If the customer has chosen "PayPal" as the payment method, he can access the online service of PayPal via the button "Click here to pay with PayPal" and can initiate the payment there.

d) If the customer has chosen "cash payment" as the payment method, he can pick up the goods at the registered office of the provider.

(5) For prepayment orders, a payment period of one week from receipt of the contract confirmation applies. The provider shall return the desired goods for the duration of the payment period for the customer. It is the customer's responsibility to effect his payment in time for it to be received by the provider within the deadline. The provider reserves the right to withdraw from the purchase contract and sell the goods elsewhere if payment has not been received by the deadline. Any payment received by the customer after withdrawal will be refunded to the customer.
Shipping
§ 4 – Shipping, delivery periods

(1) The provider delivers the goods within 4-6 working days from payment.

(2) For products that are marked as "customizable" in the product description, the delivery time shall be increased by one week if the customer commissions such individualization.

(3) For shipments to destinations outside Germany, the delivery time increases by a further 2-9 working days, depending on the destination country.

(4) Several products ordered at the same time are delivered in a joint shipment; the delivery time of the product with the longest delivery time applies to the joint shipment. If the customer wishes the delivery of a specific product with a shorter delivery time in advance, he must order this product separately.

(5) If the delivery to the customer fails because the customer has entered the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the customer assumes the direct costs of the new shipping. These costs correspond to the shipping costs agreed upon at the time of conclusion of the contract.

(6) If the customer has chosen cash payment as the payment method, the goods will not be shipped. Instead, the customer can pick up the goods at the registered office of the provider after 2 working days after conclusion of the contract; for individualised products (see paragraph 2), the time to make available shall be extended by one week.