KrisztinaSchmuck

For the out-of-court settlement of consumer disputes, the European Union has initiated an online platform ("ODR platform"): ec.europa.eu/consumers/odr/

General Terms and Conditions of the Etsy Shop "KrisztinaSchmuck"

§ 1 – Provider, inclusion of the GTC

(1) The provider and contractual partner for the goods displayed in the Etsy shop "KrisztinaSchmuck" is Krisztina Zill, Voltzweg 4, 81479 Munich, telephone (089) 7913197, e-mail info [!at] krisztina-schmuckdesign.de (hereinafter referred to as "Provider").

(2) These General Terms and Conditions are an integral part of any contractual agreement between the Provider and the respective Customer. Conflicting terms and conditions of the customer are contradicted.

§ 2 – Offer of goods and conclusion of contract

(1) The provider offers the articles presented in his Etsy shop "KrisztinaSchmuck" to other Etsy users for sale. The colour representation of the articles on the website may vary slightly depending on the Internet browser used and the monitor settings of the customer; these deviations are never technically completely avoidable.

(2) The selection of goods, the conclusion of the contract and the execution of the contract shall be carried out in German.

(3) The provider delivers within Germany as well as worldwide.

(4) The customer selects the desired goods by placing them in the "shopping cart" or by clicking on the button "Go directly to checkout". The order request can finally be transmitted to the provider via the button "order with obligation to pay". The customer has the possibility at any time until the dispatch of his order request to view and change the data provided in the context of the order or to cancel the order completely.

(5) For the goods presented in the shop of the provider, the provider makes a binding purchase offer. By sending the order request via the button "order with obligation to pay", the customer accepts the purchase offer. The provider confirms the conclusion of the contract by e-mail (contract confirmation).

(6) The content of concluded contracts is stored in the Etsy user account of the customer and can be viewed by the customer in the DaWanda portal at any time via the menu "My Etsy" under the item "My purchases".

(7) In the event of impediments to delivery or other circumstances that would preclude the fulfilment of the contract, the provider shall inform the customer by e-mail.

§ 3 – Prices and payment

(1) All product prices are final prices plus shipping costs. The fees include 19% VAT.

(2) The shipping costs are listed in the respective product description in the section "Payment & Shipping".

(3) For deliveries outside the European Union, customs duties and import sales tax may be incurred, which are to be paid by the customer to the customs authority upon receipt of the shipment. These charges are in addition to the purchase price and the shipping costs and are not to be influenced by the provider.

(4) The provider delivers at the choice of the customer against advance payment by redeeming a DaWanda voucher, against advance payment by bank transfer, against advance payment by means of PayPal payment, against cash payment on collection and by sofortüberweisung and by credit card. With the confirmation of the contract, the customer receives an Internet link by e-mail that leads him to the Etsy section "My Purchases", which contains further information on the purchase process.

a) For payment by etsy voucher, the customer can enter one or more voucher codes in the "My Purchases" section. The voucher value is credited to the provider and the invoice amount is paid in this way. If a voucher value is higher than the invoice amount, the voucher remains valid in the amount of the excess amount.

b) If the customer has chosen "bank transfer" as the payment method, the customer will be informed of the bank details of the provider in the "My purchases" area. The provider only accepts transfers from abroad as free payments in euros.

c) If the customer has chosen "PayPal" as the payment method, he can access the online service of PayPal via the button "Click here to pay with PayPal" and can initiate the payment there.

d) If the customer has chosen "cash payment" as the payment method, he can pick up the goods at the registered office of the provider.

(5) For prepayment orders, a payment period of one week from receipt of the contract confirmation applies. The provider shall return the desired goods for the duration of the payment period for the customer. It is the customer's responsibility to effect his payment in time for it to be received by the provider within the deadline. The provider reserves the right to withdraw from the purchase contract and sell the goods elsewhere if payment has not been received by the deadline. Any payment received by the customer after withdrawal will be refunded to the customer.

§ 4 – Shipping, delivery periods

(1) The provider delivers the goods within 4-6 working days from payment.

(2) For products that are marked as "customizable" in the product description, the delivery time shall be increased by one week if the customer commissions such individualization.

(3) For shipments to destinations outside Germany, the delivery time increases by a further 2-9 working days, depending on the destination country.

(4) Several products ordered at the same time are delivered in a joint shipment; the delivery time of the product with the longest delivery time applies to the joint shipment. If the customer wishes the delivery of a specific product with a shorter delivery time in advance, he must order this product separately.

(5) If the delivery to the customer fails because the customer has entered the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the customer assumes the direct costs of the new shipping. These costs correspond to the shipping costs agreed upon at the time of conclusion of the contract.

(6) If the customer has chosen cash payment as the payment method, the goods will not be shipped. Instead, the customer can pick up the goods at the registered office of the provider after 2 working days after conclusion of the contract; for individualised products (see paragraph 2), the time to make available shall be extended by one week.

ec.europa.eu/consumers/odr/