OonaFay

Pink Ashes Shop

Bielefeld, North Rhine-Westphalia
| 2,568 Sales | 5 out of 5 stars 5 out of 5 stars

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Average review rating is 4.8 or higher

Announcement    Since the beginning of the pandemic, low-cost international shipping without insurance and tracking is taking very long, so I currently only ship insured and tracked as standard. With this service, the products are transported and delivered faster.

Announcement

Last updated on Mar 14, 2022

Since the beginning of the pandemic, low-cost international shipping without insurance and tracking is taking very long, so I currently only ship insured and tracked as standard. With this service, the products are transported and delivered faster.

Items

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Kathrin - Oona Fay

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Kathrin - Oona Fay

Reviews

Average item review
5 out of 5 stars
(519)
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About OonaFay

Sales 2,568
On Etsy since 2008

Shop members

  • Oona Fay (Kathrin)

    Owner

    Hi and welcome to my profile. My name is Kathrin and I live in Bielefeld, a big town in North Rhine-Westphalia, Germany. I studied literature and social science, but now I am working as a digital media designer and writer. My main client is an artist management, that is why I am always surrounded by creativity in different ways. When I am not productive, it feels like something is missing. In my spare time I love sewing, playing with the laser cutter or crafting with polymer clay. So, thanks for stopping by and I hope you like my stuff as much as I do.

Shop policies

More information

Last updated on May 10, 2022
Frequently asked questions
Custom and personalized orders

Personalized items are excluded from return. If you would like to see a graphic before production, for example to see how the font looks like with your text, please contact me before your order. Once the product is finished, I cannot offer any more changes.

Care instructions

The pendants of the necklaces are made of acrylic. If a pendant needs to be cleaned, you should use common dishwashing detergent (or glass cleaner) and a microfibre cloth. Tissues/paper towels or cotton pads may leave marks on the material.
Pure acetone can also be used. Please do not use nail polish remover as this will cause cracks in the acrylic!

Production in times of COVID-19

Although Germany is and was not spared from COVID-19 and several lockdowns followed, this did not affect the production in this shop. So far, I have not had the virus and am now fully vaccinated. This is why you do not need to worry about the products.

Shipping restrictions and delays because of COVID-19

Unfortunately the German Postal Service does not provide any exact information about the delivery times during COVID-19.

Due to stricter border controls and a limitation of cargo flights, COVID-19 still causes delivery delays. Especially to the USA, major delays have been noticed. Therefore a shipping upgrade is recommended! But please do not worry, if shipping takes longer than usual. In the end, all parcels shipped during the pandemic arrived after a longer waiting time.

If you want to track your order, please select the shipping option "Tracking + Insurance" in the shopping cart. Standard shipping is just a low-cost shipping method, but does not include any extra services!

Seller details