SheptStudio

SheptStudio Privacy Policy

Last updated: 25 October 2025

This Privacy Policy explains how and when I, Aleksandra Gul, collect, use, and protect your personal information when you make a purchase from my Etsy shop SheptStudio
, contact me directly, or otherwise interact with my services through Etsy.com or its related applications.

By purchasing from or communicating with SheptStudio, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using my services.

1. Information I Collect

To process your order and provide customer support, I may receive personal information that you authorize Etsy to share with me, such as:

your name and email address,

postal address,

payment details (which are securely processed by Etsy, not by me directly),

details of the product you ordered, and

any additional information you voluntarily provide (e.g., for custom orders or communication).

2. Why I Need Your Information and How I Use It

I collect and use your data only when it’s necessary to:

fulfill your order and deliver purchased products;

provide customer service or respond to inquiries;

resolve disputes and ensure compliance with Etsy’s policies;

comply with legal obligations (such as tax or accounting records);

improve and personalize my shop experience for customers.

I do not use your data for marketing or newsletters unless you have explicitly subscribed.

3. Information Sharing and Disclosure

I value your privacy and share personal data only in limited cases:

With Etsy: to comply with their Seller Policy and Terms of Use;

With Service Providers: for essential shop operations (such as data storage, email communication, or analytics), only to the extent necessary;

For Legal Reasons: if required by law, tax authorities, or in connection with a legal claim;

In a Business Transfer: if I sell or merge my business, I may disclose necessary data as allowed by law.

4. Data Retention

I retain personal information only as long as it is needed to provide my services, comply with legal obligations, and resolve potential disputes.
Typically, I store order-related data for five (5) years for tax and accounting purposes.

5. Transfers of Personal Data Outside the EU

Some of my service providers (such as email or cloud storage systems) may process data outside the European Union.
In such cases, I rely on secure, GDPR-compliant services that apply adequate data protection measures (for example, Google’s Privacy Framework).

6. Your Rights

If you reside in the EU, UK, or other regions with privacy laws, you have the right to:

Access the personal data I hold about you;

Request correction or deletion of your data (unless retention is required by law);

Object to certain processing or request that I limit how your data is used;

Lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. How to Contact Me

If you have any questions or requests regarding your personal data, you may contact me at:

Name: Aleksandra Gul
Shop: SheptStudio

Email: aleksandragul.art@gmail.com

Address: Ogrodowa 13/7, 17-100 Bielsk Podlaski, Poland

This Privacy Policy applies solely to SheptStudio on Etsy and does not cover Etsy’s own practices. Please refer to Etsy’s Privacy Policy for details on how Etsy handles your personal data.