StudioAure

1. Information We Collect
To fulfill your order, we collect certain information such as your name, email address, postal address, payment information, and the details of the product that you’re purchasing. This information is what you have authorized Etsy to provide to us in order to complete your transaction.
You may also choose to provide additional personal information, such as custom order details, if you contact us directly through Etsy messages or email.
2. How Your Information is Used
The information we collect, either through your Etsy transaction or additional information you have chosen to provide us is used in the following ways:
• To provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
• When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• As necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information, as necessary, to comply with our obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about our customers is important to running our business and your personal privacy is extremely important to us. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our Etsy shop, such as delivery companies. We share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge this business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Google Analytics: We use Google Analytics, a web based analytics service provided by Google. This service uses cookies and collects anonymous website traffic and non-identifying user data. We use the information provided to us to improve our products and services.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

5. Your Rights
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information listed below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us
For purposes of EU data protection law, I, Lauren Shaddow, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lauren@studioaure.com.