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Reviews
5.0
(3)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Pixie on 09 Jun, 2026
5 out of 5 starsThis is such a beautiful memorial for our belated Husky, 40cm was a perfect size for a potted plant in his memory. Really appreciated being able to use the word “Garden” in place of life years. Thank you
Montree sangam responded on 09 Jun, 2026
Thank you again for your support. Wishing you many peaceful moments remembering your beautiful boy. 💛
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Etsy buyer on 23 Jun, 2026
5 out of 5 starsI finally received my item, while it was well crafted the follow up customer service and shipping was not ideal. When I first contacted the seller regarding my questions, the responses were quick and informative. I placed my order and when the shipping information was finally available it was scheduled to arrive by June 15th. I attempted to track my package, but tracking information was not available. after number days. I contacted the seller to see if they could find any tracking information. After several days the shipper, SpeedX finally updated the tracking information. I tracked the package and it finally arrived today. I never had any follow up customer service from the seller regarding my issue with the shipping.
Montree sangam responded on 23 Jun, 2026
Thank you for taking the time to share your feedback. I'm very glad to hear that you were happy with the craftsmanship of your item. However, I sincerely apologize for the frustration caused by the shipping delays and the lack of follow-up communication regarding your tracking concerns. We understand how important it is to receive timely updates, especially when tracking information is delayed. While the tracking updates were dependent on the carrier, I should have done a better job of following up with you throughout the process. Thank you for your patience and understanding. Your feedback is valuable and will help us improve both our communication and customer service moving forward. Wishing you all the best, and thank you again for your order.💛
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K on 02 Jun, 2026
5 out of 5 starsAs described and pleased because it's a gift for friend. Thank you.
Montree sangam responded on 02 Jun, 2026
Thank you❤️
About TallowTrace
Sales
51
On Etsy since 2026
Shop members
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Montree Sangam
Owner, Maker, Photographer
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Margo Fleming
Designer, Laser Cutting Operator, Assistant
Shop policies
Last updated on 13 Apr, 2026
Delivery
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Customs and import taxes
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Payment options
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Returns & exchanges
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Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase