Privacy Policy for TheThreadAtelier
Effective Date: October 5, 2025
At TheThreadAtelier , your privacy is very important to me. This policy explains how I collect, use, and share your information when you purchase from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.
1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information (processed securely through Etsy or its payment providers)
Details of the product you’re ordering
You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order, settling disputes, or providing customer support
When you have given your consent (such as for receiving marketing messages, if applicable)
To comply with legal obligations (e.g., tax law)
For my legitimate interests, if those legitimate interests are not overridden by your rights or interests (such as improving my services)
3. Information Sharing and Disclosure
Your privacy matters. I only share your personal information for very limited reasons:
Etsy: I share information with Etsy as necessary to provide you with my services and comply with Etsy’s policies.
Service Providers: I may engage trusted third parties (like delivery companies) to perform functions and provide services for my shop.
Legal Compliance: If I’m required to by law, I may disclose your information (e.g., for taxes, court orders, or government requests).
I do not sell or rent your personal information to third parties.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this policy.
Typically, I keep your data for 4 years to comply with legal and tax requirements.
After that, I securely delete or anonymize your data.
5. Your Rights
If you live in certain territories (including the EU, UK, and California), you have rights under privacy laws, including:
Access: You may request a copy of the personal information I hold about you.
Change or Restrict: You may request corrections or limit how I use your data.
Delete: You may request that I delete your personal information, subject to legal requirements.
To exercise these rights, please contact me at the email below.
6. Transfers of Personal Information Outside the EU/UK
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, your information may be transferred to a jurisdiction with different data protection and government surveillance laws than your own.
7. Contact Me
For purposes of data protection law, I, Chloe, am the data controller of your personal information.
If you have any questions or concerns, you may contact me in my private message
If you reside in the EU or UK and wish to raise a concern about my use of your information (without prejudice to any other rights you may have), you can also contact your local data protection authority.