Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Frequently asked questions
Can I use multiple discount codes for one order?
No, this is not possible. Etsy is a system where you can use one code for each order. A sale includes this. (the sale is a code, you only don't have to add the code yourself, Etsy already did this for you)
Help my order is canceled?
Till and Dill has the right to cancel your order, whenever we want.