TimelessCraftsCA

Privacy Policy for Timeless Crafts
Effective Date: January 10, 2025

1. Information I Collect
To process your order, I collect certain information from you, including:
- Your name, email address, and shipping address
- Payment details (processed securely by Etsy; I never receive your full payment information)
- Details of the product you’re ordering
- Any personal information you provide (e.g., custom photo uploads)

2. Why I Collect Your Information
I use your information to:
- Process and fulfill your order
- Communicate with you about your order
- Provide customer support
- Comply with Etsy’s policies and legal requirements

3. Information Sharing & Disclosure
I only share your information when necessary:
- With Etsy: To process payments and fulfill your order
- With delivery services (e.g., Canada Post, USPS): To ship your items
- When required by law: For tax or legal compliance
- I never sell or share your personal information for marketing purposes.

4. Data Retention
I keep your information only as long as needed to:
- Fulfill your order
- Provide customer service
- Meet tax and legal obligations (usually up to 7 years)

5. Your Rights
You can:
- Request access to the information I have about you
- Ask for corrections or deletion of your data (unless required by law)
- Opt out of receiving promotional messages (if applicable)

6. How to Contact Me
For privacy-related inquiries, contact me via Etsy messages or at hello@timelesscrafts.ca