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Reviews
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Etsy buyer on 07 May, 2026
4 out of 5 starstracking was not updated at all
Tuba responded on 15 May, 2026
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the tracking updates. Unfortunately, there was a delay from the shipping carrier side, but we always tried our best to assist and respond throughout the process. We appreciate your patience and your order with our shop.
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Marie on 30 May, 2026
1 out of 5 starsIt’s been over a month since I placed my order. Still have not received my order to this day!!!!!I would Never order from this company again!
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Inactive account on 03 May, 2026
1 out of 5 starsThe item finally arrived. It's discolored and smells bad. It's expired. It should be clear in color not bright orange. Please refund my money..I'm done with etsy.
Tuba responded on 15 May, 2026
We’re sorry to hear about your experience. This item was shipped sealed and sourced carefully, and we have many satisfied customers who regularly purchase it from our store. Shipping delays caused by carrier/weather conditions may sometimes affect tracking updates and product condition during transit, which is unfortunately outside our direct control. We always try our best to support our customers and resolve any concerns fairly. Thank you for your feedback — we truly value every customer experience and continuously work to improve our service.
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