Announcement Welcome and thank you for visiting my shop! As your very own court artist Umbra Indigo I love to paint and draw and sculpt all sorts of fantastic worlds and creatures. Feel free to contact me for special custom orders. Dear Customers from outside the EU, please mind, that I will need your email adress and phone number to fill in the package label.
Welcome and thank you for visiting my shop! As your very own court artist Umbra Indigo I love to paint and draw and sculpt all sorts of fantastic worlds and creatures. Feel free to contact me for special custom orders. Dear Customers from outside the EU, please mind, that I will need your email adress and phone number to fill in the package label.
5 out of 5 stars
My neice loved these dragons. great quaility and met expectations. highly recommend. My other neice now wants for her bday.
5 out of 5 stars
My neice loved these dragons. Thank you so much. Wonderful quality and met expectations. Highly recommend.
Asteria on Aug 15, 20225 out of 5 stars
And again a super sweet dragon child by Annika! It also arrived again very quickly and well packed with me.
I called her Rubellia, because it's a girl. She immediately joined her siblings...
Anja on Jul 15, 20225 out of 5 stars
This little dragon, has st beautiful. Even when ordering, I could hardly decide which one to take at all. They all look so incredibly beautiful. I'm so happy with my decision, they look so real. Yes, I would order some again and again.
Molly on Jul 30, 20225 out of 5 stars
Love this little fairy with all it's details. It got to my house really quickly too. I'm not disappointed in the piece of art ^-^ will certainly buy from them again.
Khira Hassett on Jun 10, 20225 out of 5 stars
so incredibly cute and well made! a bought two for me and one for a friend and I couldnt be happier! they're sitting on my desk together now and make a very cute addition :)
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
EU Directive on Consumer Rights:
On June 13, 2014, regulations took effect in the European Union (EU) that may impact certain Etsy transactions. The regulations, which will implement the EU Directive on Consumer Rights, apply to all Etsy sellers who sell to buyers in the EU (even if an Etsy seller is based outside of the EU) and buyers based in EU member countries. Each EU Member state has adopted its own unique national laws incorporating the directive. Failure to comply with these regulations can invalidate a sale and possibly even violate the law.
Buyers residing in countries that are subject to these regulations have the right to return an item within 14 days of receiving the item. Sellers affected by the regulations must clearly inform buyers residing in these countries about their right to return an item before the buyer makes a purchase (such as in the listing or the seller's shop policies). Failure to do so will extend the withdrawal period by an additional year, meaning that buyers will have a period of one year and 14 fourteen days in which to return the item.
This right does not extend to custom-made products and certain perishable goods, unless otherwise specified by the seller. Digital content, including artwork and patterns, may not be eligible for return. Rules governing digital content vary by EU member country.
If a buyer exercises their right to return an item, a seller must reimburse all payments, including the original shipping charges, received from the buyer. If a seller has not received returned goods from a buyer, the seller may withhold such reimbursement provided that reimbursement occurs within 14 days of receipt of the returned goods.
The buyer is responsible for paying return shipping costs unless the seller has agreed to bear those costs. If a seller has not agreed to bear return costs and the item cannot, due to its nature, be returned by post, an estimate of the return costs should be included in the information provided to the buyer relating to cancellation and return.
Sellers must also provide buyers with a model withdrawal form (in other words, a cancellation form) that they can- but are not obliged to- use if they wish to return a product.
Below are links to a model withdrawal form.
German Withdrawal Form: extfiles.etsy.com/cancellation-forms/EUCancellationFormDE.pdf
English Withdrawal Form: extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf
French Withdrawal Form: extfiles.etsy.com/cancellation-forms/EUCancellationFormFR.pdf
Each order will be packaged carefully
If something is wrong with your purchase, please contact me and we will find a way to resolve the issue. Refunds may also be issued if an item has been damaged during transit. In this event, please retain all the packaging as evidence, produce photographs of the damaged item and contact me immediately.
Returns will only be accepted if the item is packaged appropriately and undamaged (in the same condition your received the purchase). Refunds will be made after I have received the returned item in its original condition.
When returning an item, you will be responsible for the cost of packaging and postage (which should include a tracking number and sufficient postal insurance to cover the item). Refunds (excluding all postage costs) will be processed only once I have received the returned item in its original condition.
If you choose not to accept the package upon delivery, you will be refunded the item cost but not the shipping cost.
If you want to cancel your order after your purchase has been dispatched, the shipping charges will not be refunded. You agree to pay postage both ways.
Before confirming your purchase I recommend you read the description of the item and look at all available photos carefully. If you need extra information, do not hesitate to contact me. I will be happy to help.
BUYER MUST PROVIDE CORRECT SHIPPING ADDRESS:
I ship to the address given and registered in Etsy. It is the customers responsibility to make sure the address is correct. If you would like your order sent to someone else as a gift, please send me a message letting me know and I will send it to the new address you have supplied.
If a package is returned because an incorrect address was supplied at check out, the buyer will be required to pay any new shipping charges.
Any packages posted to outside the European Union may be subject to local customs fees and/or import taxes and duties. The buyer is solely responsible for paying these fees/taxes should they arise. They are nothing to do with the seller.
I cannot guarantee that a shipment will be delivered by a certain date. The speed of your parcel's journey is entirely within the hands of the postal service and your countries' customs.
Please note that packages can be held in customs for long periods such as 2 weeks by factors outside the courier's control.
POSTAL SERVICE ESTIMATED DELIVERY TIMES:
Shipping to countries in Europe usually takes 3-7 days to arrive.
Shipping to the US and Canada may take up to 2 weeks or longer to be delivered (depending of your location).
Shipping to other destinations usually arrive within 3 weeks of dispatch.
Quotes for courier/express services are available on request.
Germany: 3.60 EURO (Registered Mail)
International: 5.60 EURO (Registered Mail)