Wichtelfabrik

... there's love in it!

Sistrans, Austria
| 1,851 Sales | 5 out of 5 stars 5 out of 5 stars

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95% or more recent reviews were 5 stars.

Wichtelfabrik is taking a short break

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Note from shop owner ★ Die Wichtelfabrik macht eine kleine Pause bis 28. Mai ★ In dringenden Fällen erreicht ihr mich per WhatsApp +43 (0)670 409 1968 oder per E-Mail christine [!at] wichtelfabrik.at ★

Note from shop owner

Last updated on May 25, 2022

★ Die Wichtelfabrik macht eine kleine Pause bis 28. Mai ★ In dringenden Fällen erreicht ihr mich per WhatsApp +43 (0)670 409 1968 oder per E-Mail christine [!at] wichtelfabrik.at ★

Christine Schorling

Contact shop owner

Christine Schorling

Reviews

Average item review
5 out of 5 stars
(313)

About Wichtelfabrik

Sales 1,851
On Etsy since 2007

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*Handmade with a lot of love in Tyrol*

For almost 20 years, lucky elves and guardian angels have been created in the Wichtelfabrik, designed, painted, printed or sewn with love by art therapist Christine Schorling. The friendly fantasy creatures with their open faces and big eyes are wonderful companions on the way to growing up.

In the Wichtelfabrik online shop you will find handmade dolls & original pictures, fabrics & applications, buttons & magnets, postcards & stickers and much more for small and large children. Individual commissions for artist dolls or acrylic paintings are always welcome!

Shop members

  • Christine Schorling

    Owner, Designer, Maker

    Mom, artist & art therapist Christine, a few years over 50. About 20 years ago, I founded the Wichtelfabrik during parental leave.

Production partners

  • TWEI Design

    Mainburg, Germany

    Bei TWEI Design entstehen einzigartige Unikate in liebevoller Handarbeit: Taschen, Accessoires und - ganz neu! - Dies und Das für die Kleinsten mit Wichtelstoffen aus der Wichtelfabrik.

Shop policies

Last updated on May 10, 2022
Welcome to the Wichtelfabrik!

In the Wichtelfabrik unique pictures and accessories (not only) for children are created, with attention to detail and a lot of passion. Each motif was hand-painted in my studio and processed into enchanting products. Just browse a little in my shop! Maybe there is something imply for you.

Best regards,
Christine

P.S.: I am also happy to accept your individual desired picture order.

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us
Wichtelfabrik
Christine Schorling
Oberdorf 24/1
D-6073 Sistrans
Austria
christine [!at] wichtelfabrik.at
by means of a clear declaration (e.B. a letter sent by post or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form, but this is not mandatory. You can download and submit the model withdrawal form or any other unambiguous statement on our website.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheap standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for your original transaction, unless expressly agreed otherwise with you; Under no circumstances will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of revocation does not apply, among other things, to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or are clearly tailored to the personal needs of the consumer.
Payment
Payment

Payment is made exclusively in advance.

You are only entitled to a right of set-off if your counterclaims have been legally established by a court or acknowledged in writing by Wichtelfabrik.
You can only exercise a right of retention if the claims result from the same contractual relationship.
Shipping
Prices and shipping costs

The shipping costs depend on the quantity and size of the ordered goods as well as the shipping method and the destination country and will be clearly communicated to you before submitting your binding order. The exact information about the amount of the shipping costs can be found on the respective article.

Delivery

Delivery takes place within the EU, outside the EU exclusively on request.

The ordered items will be shipped within 2 to 5 working days after receipt of payment, unless otherwise stated. Individually manufactured items after 6 to 10 working days after receipt of payment, depending on the scope of the order. We will be happy to inform you of the binding delivery time by prior arrangement.

If the ordered product is not available on time because Wichtelfabrik is not supplied with this product by its own suppliers on time or e.B. more effort is required by an individually designed production, Wichtelfabrik will inform you immediately. In such a case, you are free to wait for the ordered product or to cancel your order. In the event of cancellation, any consideration already provided will be refunded immediately.

Transport damage must be reported to the carrier immediately upon handover of the delivery and asserted against him. We assume no liability for transport damage.

If the delivery is made to non-EU countries, further customs duties, taxes or fees may have to be paid by the customer, but not to the provider, but to the customs or tax authorities responsible there. The customer is advised to check the details with the customs or tax authorities before ordering.


Warranty

The warranty is provided in accordance with the statutory provisions.
Additional policies and FAQs
Contracting party

The purchase contract is concluded with:
Wichtelfabrik
Christine Schorling
Oberdorf 24/1
D-6073 Sistrans
Austria
+43 670 409 1968

You can reach the Wichtelfabrik for questions, complaints and complaints usually under the telephone number +43 470 6091968 as well as by e-mail to christine [!at] wichtelfabrik.at