XXlab

Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase a digital product from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can refer to the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

your name
email address
payment information
details of the digital product you’re ordering

Since this shop sells digital products only, I do not collect or require your physical address or shipping information.

You may also choose to provide additional personal information if you contact me directly through Etsy Messages.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services, such as fulfilling your digital order, providing download access, resolving disputes, or offering customer support

When you have given your affirmative consent, for example by contacting me directly

If necessary to comply with a legal obligation, such as retaining transaction records for tax or accounting purposes

As necessary for my legitimate interests, such as improving my digital products and services, provided those interests are not overridden by your rights or interests

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, as follows:

Etsy
I share information with Etsy as necessary to provide my services and comply with my obligations under the Etsy Seller Policy and Etsy Terms of Use.

Compliance with laws
I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:

respond to legal process or government requests

enforce my agreements, terms, and policies

prevent, investigate, or address fraud, security, or technical issues

protect the rights, property, and safety of my customers or others

I do not sell, rent, or trade your personal information to third parties.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and to comply with my legal and regulatory obligations.
In general, I retain transaction-related data for up to 4 years for accounting and legal purposes.

Transfers of Personal Information Outside the EU

Etsy may store and process your information through third-party hosting services in the United States or other jurisdictions. As a result, your personal information may be transferred outside of the EU.
Etsy uses appropriate safeguards to protect your personal information in accordance with GDPR requirements.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights regarding your personal information, including:

Access — You may request a copy of the personal information I hold about you

Change, restrict, delete — You may request correction, restriction, or deletion of your personal information

Object — You may object to my processing of your information based on legitimate interests

Complain — You have the right to raise a concern with your local data protection authority

How to Contact Me

For purposes of EU data protection law, I, the owner of XX Lab, am the data controller of your personal information.

If you have any questions or concerns, you may contact me through Etsy Messages.

If you wish to access, correct, or delete personal information held by Etsy, you may contact Etsy directly at Etsy.com/help