byJOMASO

100% handmade | Family manufactory in the heart of Leipzig

Leipzig, Saxony
|
| 6,028 Sales | 5 out of 5 stars 5 out of 5 stars

byJOMASO is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    With the code "ETSY" -10% discount & free shipping on www.jomaso.de

Announcement

Last updated on Feb 11, 2021

With the code "ETSY" -10% discount & free shipping on www.jomaso.de

Items

6028 Sales

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All Items

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Manuela

Contact shop owner

Manuela

Reviews

Average item review
5 out of 5 stars
(778)
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About byJOMASO

Sales 6,028
On Etsy since 2019

Shop policies

Last updated on Aug 15, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Terms & Conditions and Right of Withdrawal

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

More information

Last updated on May 19, 2022

Frequently asked questions

For which articles is there NO exchange or return policy?

Due to the nature of these products, no withdrawal is possible for the following products. This is different if the products were defective or damaged on delivery.
-Custom made or personalized orders
-Made-to-measure or dimensional changes
-Items on sale / clearance
-Intimate products / toiletries

Which return conditions do I have to observe?

Buyers pay shipping costs for returns. In the event that the item is not returned in its original condition, the buyer is responsible for any loss in value.

Can I cancel my order?

A cancellation of personalized items is not possible in any case, as they are manufactured immediately after the order.For 'normal' items, cancellation is only possible immediately after ordering, as the items may already be shipped or in production. Please contact us if you wish to cancel.

Can I change my order?

A change of personalized items is not possible in any case, as they are manufactured immediately after the order. For 'normal' items, a change is possible after the order.Adding more items to your order is no problem. Please contact us if you wish to make a change.

Can I pick up my order?

It is possible to pick up your order. Leave us a message when ordering. After completing your order, we will contact you so that you can pick it up.Our address is:Jomaso Online Retail Manuela RauLiebertwolkwitzer Strasse 35D-04288 LeipzigPlease note the current corona regulations.

When will my return be refunded?

Your return will be checked for defects and damage after arrival with us. Once approved, it may take up to a day for you to receive an automatic notification for the credit.

How do I have to pack a return?

Pack a return shipment so that it arrives safely and undamaged. Please place bags and backpacks in the boxes so that they do not bend.If the items do not arrive in their original condition, you will be charged or not refunded for any loss of value. Therefore, we advise you to send the items back to us insured.

How do I know how my order will be shipped?

After shipment, we will send you an automatic e-mail with the shipping confirmation and the corresponding link of DHL shipment tracking. Excluded are large letters, which are sent uninsured.

Seller details

VAT ID DE311705575

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