dueTORI

Make everything with love and passion

Scheuerfeld, Rheinland-Pfalz On Etsy since 2012

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

dueTORI

Make everything with love and passion

Scheuerfeld, Rheinland-Pfalz | 2,551 Sales

Announcement    Do not overdo but make sure you're reminded, is the credo that determines our actions and drives us.

We design and manufacture +individual products+ such as Biscuit stamps with your own text or logo.

We engrave champagne glasses for weddings and the covers of albums with wooden or leather cover with your own text or logo.

We cut your personal caketopper with desired names or wedding logo.

We manufacture gift-labels and tags in various sizes and desired forms and in different paper qualities.

Just tell us about your +passion+.

Announcement

Last updated on Sep 12, 2017

Do not overdo but make sure you're reminded, is the credo that determines our actions and drives us.

We design and manufacture +individual products+ such as Biscuit stamps with your own text or logo.

We engrave champagne glasses for weddings and the covers of albums with wooden or leather cover with your own text or logo.

We cut your personal caketopper with desired names or wedding logo.

We manufacture gift-labels and tags in various sizes and desired forms and in different paper qualities.

Just tell us about your +passion+.

Items

 

All Items

Jenny Brato

Contact shop owner

Jenny Brato

Reviews

Average item review
5 out of 5 stars
(282)
See reviews that mention:
shipping 5 customer service 5

About dueTORI

Sales 2,551
On Etsy since 2012

Around the web

Shop policies

Last updated on September 12, 2017
* Welcome *

you have a special desire? We can make it together. Please feel free to contact us ;-)

Kind regards

dueTORI

Accepted payment methods

Paypal Mastercard Visa American Express Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Consequences

"In case of an effective contract withdrawal, the mutually received benefits are to be returned by either side. In case you cannot return the goods you received completely, you return the goody incompletely or you return the goods in bad state, you will have to compensate us for that. You do not have to compensate us if the goods got damaged by a usual test.
In addition, you can avoid the obligation to pay compensation by not using the goods as your property and refraining from anything that could reduce its value.
Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods correspond the order and if the price of the returned goods does not exceed an amount of 40 euros or -if the goods have a higher price- you haven't paid yet regardless if fully or partially. Otherwise the return is free for you. Things which cannot be sent by parcel will be picked up by us.
Obligations to reimburse payments must be fulfilled within 30 days. The reimbursal period begins for you when you send your revocation or the goods. For us the reimbursal period begins with the reception of the returned goods."

Your revocation right does not exist on contracts about
* goods which were produced upon your specifications or
* were clearly taylor-made just for you or
* which are not suitable for return like our wallpapers or
* goods that can spoil quickly or
* which would reach expiration date,
* audio or video recordings or software in case the packaging or sealing was opened or
* newspapers, journals and magazines except if they were ordered by the consumer by phone.

End of consumer right of withdrawal information.

Return transportation cost in case of an contract withdrawal
In case of an effective contract withdrawal, you have to bear the cost of returning the goods if the delivered goods correspond the order and if the price of the returned goods does not exceed an amount of 40 euros or -if the goods have a higher price- you haven't paid yet regardless if fully or partially. Otherwise the return is free for you.
Payment
Payment

Our payment term is 'cash in advance' or 'Paypal'.

In case you choose 'cash in advance' we will tell you our bank account information in the order acknowledgement and ship after receipt of cash.

A right of set off is available only if your counterclaims have been confirmed by court or are undisputed or acknowledged by us in writing.

A right of hold is available only if your counterclaims result out of the same contract.


Retention of title
The goods remain our property until full payment.
Shipping
Prices and shipping cost

Prices shown on our websites enclose legal German V.A.T.

In addition to the shown prices we invoice a lump-sum of 4.99 to 5,90 euros per order for shipping cost within Germany. The shipping costs will clearly be shown to you on our product websites as well as in the shopping cart and the order. INTERNATIONAL SHIPPING COST DIFFER!
"Other tax or cost do not exist. IN CASE OF INTERNATIONAL SHIPPING IMPORT DUTIES OR IMPORT V.A.T. OF THE DESTINATION COUNTRY ARE THE LIABILITY OF THE CUSTOMER ACTING AS IMPORTER OF THE GOODS!
In case parcels get returned because of "not picking" them or "undeliverability" the customer has to pay the additional shipping cost regardless if the "shipping-cost-free-limit" was exceeded."


Delivery

Deutsche Post respectively DHL will deliver the goods in Germany or within Europe.

The usual delivery time is up to 10 calendar days. Eventually different delivery times are announced on the respective product site.
Additional policies and FAQs
General Terms and Conditions

(The following terms also include information about your legal rights under the German Distance-Contracts-Act and Electronic Commerce.)

1. Scope
These General Terms and Conditions (GTC) are valid for all supplies of Gute-Stempel to consumers (§ 13 German Civil Code).

2. Contracting Party
"The contract will be closed with:
dueTORI - Florian Brato
Bahnhofstr. 21
D-57584 Scheuerfeld, Germany
You can contact our customer service for questions and complaints on working days between 8:30 h and 14:00 h.
Our phone number is: +49 2741 8070 or contact us by using the following
eMail address: shop(at)duetori.de"

3. Offer and Contract
"3.1 The presentation of products in our online shop is not subject of a legally binding offer, but it is an invitation to order.
Errors and omissions excepted."
3.2 By clicking the buttons "ORDER NOW" (payment in advance) or "ORDER NOW & PAY" (Paypal) in the last step of the ordering process, you place a binding order of the goods contained in the shopping cart into our system. The contract is concluded when we accept your order by an order confirmation by e-mail.

4. Consumer right of withdrawal
Conditions
You can cancel your contract within 14 days without giving reasons. Your revocation needs written form (eg letter, fax, eMail) or - if you received the goods before the 14 days deadline - by returning the goods. The time limit begins after receipt of this information in writing, but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before we fulfilled our obligations under Article 246 § 2 in connection with § 1 Sections 1 and 2 Introductory Act to the German Civil Code and our obligations according to § 312e Section 1 Clause 1 German Civil Code in conjunction with Article 246 § 3 Introductory Act to the German Civil Code. To respect the revocation period it is sufficient to send the revocation or sending back the goods on the last day of the period. The revocation must be sent to:

due TORI - Wohnkultur Brato
Florian Brato
Bahnhofstr. 21
D-57584 Scheuerfeld, Germany
+49 2741/8070
shop(at)duetori(dot)de


Consequences
"In case of an effective contract withdrawal, the mutually received benefits are to be returned by either side. In case you cannot return the goods you received completely, you return the goody incompletely or you return the goods in bad state, you will have to compensate us for that. You do not have to compensate us if the goods got damaged by a usual test.
In addition, you can avoid the obligation to pay compensation by not using the goods as your property and refraining from anything that could reduce its value.
Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods correspond the order and if the price of the returned goods does not exceed an amount of 40 euros or -if the goods have a higher price- you haven't paid yet regardless if fully or partially. Otherwise the return is free for you. Things which cannot be sent by parcel will be picked up by us.
Obligations to reimburse payments must be fulfilled within 30 days. The reimbursal period begins for you when you send your revocation or the goods. For us the reimbursal period begins with the reception of the returned goods."

Your revocation right does not exist on contracts about
* goods which were produced upon your specifications or
* were clearly taylor-made just for you or
* which are not suitable for return like our wallpapers or
* goods that can spoil quickly or
* which would reach expiration date,
* audio or video recordings or software in case the packaging or sealing was opened or
* newspapers, journals and magazines except if they were ordered by the consumer by phone.

End of consumer right of withdrawal information.

4a. Return transportation cost in case of an contract withdrawal
In case of an effective contract withdrawal, you have to bear the cost of returning the goods if the delivered goods correspond the order and if the price of the returned goods does not exceed an amount of 40 euros or -if the goods have a higher price- you haven't paid yet regardless if fully or partially. Otherwise the return is free for you.

5. Prices and shipping cost
5.1 Prices shown on our websites enclose legal German V.A.T.
5.2 In addition to the shown prices we invoice a lump-sum of 4.99 to 5,90 euros per order for shipping cost within Germany. The shipping costs will clearly be shown to you on our product websites as well as in the shopping cart and the order. INTERNATIONAL SHIPPING COST DIFFER!
"Other tax or cost do not exist. IN CASE OF INTERNATIONAL SHIPPING IMPORT DUTIES OR IMPORT V.A.T. OF THE DESTINATION COUNTRY ARE THE LIABILITY OF THE CUSTOMER ACTING AS IMPORTER OF THE GOODS!
In case parcels get returned because of "not picking" them or "undeliverability" the customer has to pay the additional shipping cost regardless if the "shipping-cost-free-limit" was exceeded."



6. Delivery
6.1 Deutsche Post respectively DHL will deliver the goods in Germany or within Europe.
6.2 The usual delivery time is up to 10 calendar days. Eventually different delivery times are announced on the respective product site.

7. Payment
7.1 Our payment term is 'cash in advance' or 'Paypal'.
7.2 In case you choose 'cash in advance' we will tell you our bank account information in the order acknowledgement and ship after receipt of cash.
7.3 A right of set off is available only if your counterclaims have been confirmed by court or are undisputed or acknowledged by us in writing.
7.4 A right of hold is available only if your counterclaims result out of the same contract.

8. Retention of title
The goods remain our property until full payment.



Further Information
Ordering Process
If you have found a product, you can use the button 'Add to Cart' without obligation to buy to put products in the shopping cart. The content of the shopping cart can be reviewed at any time by clicking the button 'View Cart'. The products can be removed from the cart at any time by clicking on the 'trash bin' icon. If you want to buy the products in your cart, click the button 'Proceed to Checkout'. Please enter your personal data now. The mandatory fields are marked with *. A registration is offered, but not required. Now select the shipping and payment method. After entering your data, you can check your entries again. By clicking the 'Submit Order Now' button you complete the ordering process. The process can be interrupted at any time by closing the browser window. You will be provided with further information, such as to corrections, on the individual pages.

Contract Text
The contract text is stored on our internal systems. The general terms and conditions can be viewed at any time on this page. Unless you have created an account, you can view your account information at any time under 'My Account'. The order information and the GTC will be sent by eMail.