frauzwerg

Fabric, Stamps,Sticker, Tapes and knitted things

Karlsruhe, Baden-Württemberg
| 13,335 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Hello,
If you are looking for stamps, punches or packaging materials please feel free to have a look in our shop.
We are very happy to sell on etsy, and hope you like our shop.
More articles will come soon.
International orders will ship on Tuesdays and Fridays only.
Any further questions? Please contact us!

Announcement

Last updated on Nov 11, 2017

Hello,
If you are looking for stamps, punches or packaging materials please feel free to have a look in our shop.
We are very happy to sell on etsy, and hope you like our shop.
More articles will come soon.
International orders will ship on Tuesdays and Fridays only.
Any further questions? Please contact us!

Items

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All Items

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Kathrin Klipfel

Contact shop owner

Kathrin Klipfel

Reviews

Average item review
5 out of 5 stars
(1983)
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Shop policies

Last updated on May 10, 2022
Hello to frauzwerg!
If you have any queries please feel free to contact me!

Accepted payment methods

Paypal Visa Mastercard American Express Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
The customer is entitled to an unrestricted right of return of 14 days. Within this period, the customer can return the goods to us without giving reasons. The period begins on the day of receipt of the goods by the customer. With the return within the deadline, the purchase contract becomes obsolete. The costs of the return must be borne by the buyer if the delivered item corresponds to the ordered one and if the price of the goods to be returned does not exceed an amount of € 40.00. The return must be sufficiently franked.

If it is an individually manufactured textile at the customer's request, the § 312d BGB right of revocation and return applies to distance contracts:
The right of revocation does not apply to distance contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs.
Payment
General Terms and Conditions

§ 1 Scope of application

For business relationships with the customer, the following General Terms and Conditions apply to orders via the Internet shop in the version valid at the time of the order.

§ 2 Conclusion of contract

The presentation of our products on our website only includes an invitation to the customer to submit a contract offer.

By sending an order, the customer submits an offer within the meaning of § 145 BGB. The customer will receive a confirmation of receipt of the order by e-mail. If necessary, we will inform the customer separately of possible errors in the information on the product range on our website and submit a corresponding counter-offer.

The customer waives the receipt of a declaration of acceptance, § 151 S.1 BGB. The contract with us is concluded if we accept the customer's offer in writing or in text form within 10 days or send the ordered goods or the customer pays in advance. In the case of the agreed payment method advance payment, we declare the acceptance of the contract at the time when the customer makes advance payment, if the payment is made within 10 days after sending the order.

§ 3 Bearing of the costs of the regular costs of the return in case of the exercise of the right of revocation

You have to bear the costs of the return if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if you have not yet provided the consideration or a contractually agreed partial payment at a higher price of the item at the time of revocation. Otherwise, the return is free of charge for you.

§ 4 Delivery, shipping costs, transfer of risk

Delivery will be made at the shipping costs stated in each individual case. If the customer is a consumer, we bear the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of dispatch shall pass to the customer as soon as the goods have been handed over by us to the commissioned logistics partner.

§ 5 Retention of title

The delivered goods remain our property until full payment of the purchase price.

§ 6 Payments

Only the payment methods displayed to the customer during the ordering process will be accepted.

§ 7 Warranty

The warranty is based on the statutory provisions of the German Civil Code (BGB). If the purchase is a commercial transaction for both parties, the provisions of the German Commercial Code (HGB) remain unaffected.

§ 8 Information for consumers in the case of distance contracts and customer information in the case of contracts in electronic commerce

a) We are not subject to special codes of conduct not mentioned above.

b) Any input errors when placing your order can be detected during the final confirmation before checkout and corrected at any time with the help of the deletion and change function before sending the order.

c) The essential characteristics of the goods offered by us as well as the validity period of limited offers can be found in the individual product descriptions within the framework of our Internet offer.

d) The language available for the conclusion of the contract is exclusively German.

e) Complaints and warranty claims can be made at the address given in the provider identification.

f) You can save the contract text to your computer by clicking on the right mouse button of your browser or print it out via the print function of your browser. The text of the contract for orders in our online shop is not accessible to the customer.

The text of the contract is also stored by us.

g) For information on payment, delivery or fulfilment, please refer to the offer.

h) In the Internet shop you will be informed about possibilities to recognize and correct input errors as part of the order process

§ 9 Miscellaneous
a)

The law of the Federal Republic of Germany shall apply to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the applicable legal regulations and rights existing under the law of the customer's country of residence in favor of the consumer remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

b)

The exclusive place of jurisdiction is the court of our place of business if the customer is a merchant within the meaning of the German Commercial Code (HGB) or a corporation under public law. We also have the right to sue at the customer's registered office.

§ 10 Severability clause

Should individual provisions of this contract not be legally effective in whole or in part or lose their legal validity later, the validity of the remaining provisions of the contract shall not be affected.
Shipping
All shipments will be made the day after I received payment
Additional policies and FAQs
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General Terms and Conditions with Customer Information & Information on Data Protection & Cancellation Policy & Cancellation Form
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Table of contents
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A. General terms and conditions with customer information
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1. Scope of application
2. Conclusion of contract
3. Right of withdrawal
4. Prices and terms of payment
5. Terms of delivery and shipping
6. Retention of title
7. Liability for defects
8. Applicable law
9. Alternative Dispute Resolution

B. Information on data protection
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1. Information about the collection of personal data and contact details of the controller
2. Contacting us
3. Data processing for order processing
4. Rights of the data subject
5. Duration of storage of personal data
6. Reference to the Etsy Privacy Policy

C. Cancellation policy
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1. Right of withdrawal
2. Consequences of revocation
3. Exclusion or premature expiry of the right of withdrawal

D. Withdrawal form
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A. General terms and conditions with customer information
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1) Scope of application
1.1 These General Terms and Conditions (hereinafter referred to as "GTC") of Kathrin Klipfel (hereinafter referred to as "Seller") apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter referred to as "Customer") concludes with the Seller with regard to the goods presented by the Seller on the Internet trading platform Etsy (hereinafter referred to as "Etsy"). The inclusion of the customer's own terms and conditions is hereby objected to, unless otherwise agreed.
1.2 A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

2) Conclusion of contract
2.1 By listing an item on Etsy, the seller makes a binding offer to sell that item.
2.2 The Customer may accept the Seller's offer via the online order form provided by Etsy. To do this, the customer must first place the desired item in the virtual shopping cart at Etsy and then go through the order steps specified by Etsy. By clicking on the button that concludes the ordering process, the customer declares the acceptance of the offer, whereby a purchase contract for the goods previously selected by the customer is concluded.
2.3 The text of the contract will be stored by the seller and sent to the customer after conclusion of the contract together with the present GTC and customer information in text form (e.B. e-mail, fax or letter). A further access of the contract text by the seller himself does not take place.
2.4 Before the binding submission of the order, the customer can recognize possible input errors by carefully reading the information displayed on the screen. An effective technical means for better detection of input errors can be the magnification function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his entries before bindingly submitting the order as part of the electronic ordering process with the usual keyboard and mouse functions.
2.5 Only the German language is available for the conclusion of the contract.

3) Right of withdrawal
3.1 Consumers are generally entitled to a right of withdrawal.
3.2 Further information on the right of withdrawal can be found in the seller's cancellation policy.
3.3 The right of withdrawal does not apply to consumers who are not members of a member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

4) Prices and terms of payment
4.1 The prices quoted by the seller are total prices and include the statutory value added tax. Any additional delivery and shipping costs will be stated separately in the respective product description.
4.2 In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which the Seller is not responsible and which are to be borne by the Customer. These include, for example, costs for the transfer of money by credit institutions (e.B. transfer fees, exchange rate fees) or import duties or taxes (e.B customs duties). Such costs may also be incurred in relation to the transfer of money if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 The payment option(s) will be communicated to the Customer in the Seller's offer on Etsy.

5) Delivery and shipping conditions
5.1 Goods shall be delivered by dispatch to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing at Etsy is decisive.
5.2 If the delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply with regard to the costs for the outward dispatch if the customer effectively exercises his right of withdrawal. For the return costs, if the right of revocation is effectively exercised by the customer, the provision made in the seller's cancellation policy shall apply.
5.3 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This only applies in the event that the seller is not responsible for the non-delivery and the seller has concluded a specific hedging transaction with the supplier with due care. The seller will make all reasonable efforts to procure the goods. In the event of unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be refunded immediately.

6) Retention of title
If the seller makes an advance payment, he reserves the title to the delivered goods until full payment of the purchase price owed.

7) Liability for defects
7.1 If the purchased item is defective, the provisions of the statutory liability for defects shall apply.
7.2 If the customer acts as a consumer, he is asked to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply with this, this has no effect on his legal or contractual claims for defects.

8) Applicable law
8.1 The law of the Federal Republic of Germany shall apply to all legal relationships between the parties to the exclusion of the laws on the international purchase of movable goods. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.
8.2 Furthermore, this choice of law with regard to the statutory right of revocation does not apply to consumers who do not belong to any member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

9) Alternative Dispute Resolution
9.1 The EU Commission provides a platform for online dispute resolution on the Internet under the following link: ec.europa.eu/consumers/odr
This platform serves as a point of contact for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.
9.2 The Seller is neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

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B. Information on data protection
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1) Information about the collection of personal data and contact details of the controller
1.1 We are pleased that you are visiting our Etsy website (hereinafter referred to as the "Website") and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 The controller in charge for data processing within the meaning of the General Data Protection Regulation (GDPR) is Kathrin Klipfel, Zeppelinstr. 44, 76185 Karlsruhe, Deutschland, Tel.: 0721-844345, E-Mail: frau.zwerg [!at] web.de. The controller of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Contact
When contacting us (e.B. via contact form or e-mail), personal data is collected, which these are, you can see from the contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit.b GDPR. Your data will be deleted after final processing of your request, this is the case if it can be inferred from the circumstances that the facts in question have been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

3) Data processing for order processing
3.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned bank as part of the payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we inform you about this explicitly below. The legal basis for the transfer of the data is Art. 6 para. 1 lit.b GDPR.
3.2 The order is processed by the service provider "Billbee" (Billbee GmbH, Paulinenstrasse 54, 32756 Detmold). Name, address and, if applicable, other personal data will be passed on to Billbee in accordance with Art. 6 para. 1 lit.b GDPR exclusively for the processing of the online order. Your data will only be passed on to the extent that this is actually necessary for the processing of the order. Details on data protection at Billbee and Billbee's privacy policy can be found on Billbee's website under "billbee.io".

4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right to information pursuant to Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to correction, Deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if they were not collected from you by us, the existence of automated decision-making, including profiling and, if applicable, meaningful information about the logic involved and the scope and envisaged effects of such processing concerning you, as well as your right to information, which guarantees exist in accordance with Article 46 GDPR for the transfer of your data to third countries;
- Right to rectification in accordance with Article 16 GDPR: You have the right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data stored by us;
- Right to erasure in accordance with Article 17 GDPR: You have the right to request the erasure of your personal data if the requirements of Article 17 (1) GDPR are met. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
- Right to restriction of processing pursuant to Article 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse to delete your data due to inadmissible data processing and instead request the restriction of the processing of your data if you use your data for the purpose of asserting, exercise or defence of legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons of your particular situation, as long as it is not yet clear whether our legitimate reasons prevail;
- Right to information pursuant to Article 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- Right to data portability in accordance with Article 20 GDPR: you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller, insofar as this is technically feasible;
- Right to revoke granted consent in accordance with Article 7 (3) GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the affected data immediately, unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation;
- Right to lodge a complaint pursuant to Article 77 GDPR: If you believe that the processing of your personal data infringes the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement.
4.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

5) Duration of storage of personal data
The duration of the storage of personal data is based on the respective legal basis, the purpose of the processing and – if relevant – additionally on the basis of the respective statutory retention period (e.B. commercial and tax retention periods).
When processing personal data on the basis of explicit consent in accordance with Art. 6 para. 1 lit. a GDPR, this data will be stored until the data subject revokes his consent.
If there are statutory retention periods for data that are processed within the framework of legal or quasi-contractual obligations on the basis of Art. 6 para. 1 lit.b GDPR, these data will be routinely deleted after expiry of the retention periods, provided that they are no longer required for the fulfilment or initiation of the contract and/or there is no legitimate interest in further storage on our part.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Article 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his right of objection pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

6) Reference to the Etsy Privacy Policy
The Etsy platform is responsible for all other data processing that goes beyond the data processing described above. For more information about Etsy's privacy policy, please see Etsy's Privacy Policy: etsy.com/de/legal/privacy/?ref=ftr

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C. Cancellation policy
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Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
In order to exercise your right of withdrawal, you must inform us (Kathrin Klipfel, Zeppelinstr. 44, 76185 Karlsruhe, Germany, Tel.: 0721-844345, E-Mail: frau.zwerg [!at] web.de) of your decision to revoke this contract by means of a clear declaration (e.B. a letter or e-mail sent by post). You can use the attached model withdrawal form, but this is not mandatory.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation
If you withdraw from this contract, we shall reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
In the case of contracts for the delivery of goods, we may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case at the latest within twenty-one days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of twenty-one days.
You bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to consumers who do not belong to any member state of the European Union at the time of conclusion of the contract and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.

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D. Withdrawal form
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If you want to cancel the contract, please fill out this form and send it back.
At
Kathrin Klipfel
Zeppelinstrasse 44
D-76185 Karlsruhe
Germany
E-mail: frau.zwerg [!at] web.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ________ / received on (*) __
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Name of consumer(s)
________________________________________________________
Address of the consumer(s)
________________________________________________________
Signature of the consumer(s) (only in case of notification on paper)
_________________________
Date
(*) Delete as appropriate

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Copyright notice: These GTC were created by the experts of the IT-Recht kanzlei under the DOCID: ##ITK-2e78bb1c8f20548876f61b947cf942fc## and are protected by copyright (www.it-recht-kanzlei.de).


Version: 202110040141
 
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr

More information

Last updated on Sep 28, 2019
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