melanielaurene

Jewellery. Made In Canada.

Calgary, Kanada · 545 Verkäufe

melanielaurene

Jewellery. Made In Canada.

Calgary, Kanada 545 Verkäufe Auf Etsy seit 2013

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Melanie Trottier

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Melanie Trottier

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Profil des Shops

"We were created to create"

contact me at
- Email: melanielaurene [!at] gmail.com
- Blog: www.melanielaurene.com
- Instagram: melanielaurene

take your shoes off, and stay a while! xo

Im Internet

Shop-Mitglieder

  • Melanie

    Inhaber

    jewellery designer, blogger, knitter & foodie

AGB

Zuletzt aktualisiert am 28. November 2013
welcome to melanielaurene

Akzeptierte Zahlungsmethoden

Zahlung
paypal & credit card payments only. thank you!
Versand
-->Shipping<--

All jewellery pieces are SENT out within 1-3 days of order. All knitted items are SENT out within 2-5 days of order (knitwear requires more time to create, thank you for your kind understanding). If you have ordered jewellery as well as knitwear, please allow the full 2-5 days before your items are shipped out.

All shipping is done through Canada Post with standard delivery letter mail. If you require express delivery, please send me a quick conversation and that can be arranged.

If you live in Calgary, you should receive your purchase within 1-2 business days AFTER the items are shipped. If you live anywhere else in Canada, expect it to take 2-9 business days. For the U.S., about 4-8 business days and any where over seas, it could take up to 14 business days.

Please note that NO mail is processed on weekends. Monday-Friday are counted as business days. Please take this into account when reading these timelines.

-->Refunds and Exchanges<--

Exchange Policy:
My number one goal is to provide my customer with quality handmade goods. That being said, I am happy to replace an item if you are not satisfied. If you are unhappy with your purchase, please send me a note within 3 days of receiving your item. After you send me a note, we will arrange for you to send the item back to me. All items must be unused and in original condition. Once I receive the item that you are exchanging, I will send out the new item to you (it is up to you wether you would like the same item or exchange it for another)

Refund Policy:
If completely unhappy with an item, send it back to me and I will gladly email transfer you a refund (minus shipping costs).

>> I take pride in offering excellent customer service. This includes sending you a conversation the day I receive your order to confirm your order & correct address. I will also send you a shipping notification (via email) to let you know when your order has been shipped out. I also love connecting with my customers to receive their feedback on the items they have purchased. Lastly, accepting returns & exchanges is another facet of my customer service policies. Please let me know if I have failed to accommodate you in any way and I will try my best to fix the issue. Thank you so much for your business! <<
Weitere Richtlinien und FAQs
If you are interested in featuring my shop on your blog, or are interested in purchasing my products wholesale or selling them consignment, please send inquires to melanielaurene [!at] gmail.com. thank you!