modes4u

cute fabric shop selling Japanese & US designer fabrics

Singapore
|
| 15,544 Sales | 5 out of 5 stars 5 out of 5 stars

modes4u is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    This is a bittersweet message to you. As with all things that grow and change, it’s time for us to evolve here at modes4u.com. It’s been a long road, serving you for nearly 15 years.

We have decided to close our shop in a few months’ time (December 2022). While we do have final shipments coming in, many of your favourite items will no longer be restocked. Soon, we will no longer be offering fabrics and stationery to all of you, so it is our dearest hope that you manage to get what you need.

The decision to close our business was not easy, but because of current hardships in the world, we can no longer continue to run modes4u. We want to be able to pay our staff fairly and maintain our storage responsibly, among other things - but too much has changed far too quickly.

Each of you has been a shining light along our adventure, and we are grateful for your trust and patronage. Please note that your orders will continue to be processed smoothly as they always have, as we will be maintaining operations to our high standards until we complete the processing of your final order (December 2022).

In the meantime, please enjoy some of our most popular items which are getting low in stock now.

modes4u.com/en/new_products

Thank you for supporting us all these years!

Sincerely,
Sandra and the modes4u team

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Have you signed up for your 10% off coupon yet? Copy and paste this link in your browser to our insider newsletter and instantly receive 10% off your order + other upcoming goodies! [ mailchi.mp/modes4u/newsletter-etsy ]
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Welcome to modes4u! We ship worldwide and send out orders within 24 hours.
Order items worth US$70 or more and we will ship your items for free! Please use coupon code "FREESHIPPING" during checkout.

Find the items you need to unleash your creativity, right here!
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Online Shop: www.modes4u.com (stationery + fabrics)
Fabric Shop: www.kawaiifabric.com
email: info [!at] modes4u.com
Facebook: www.facebook.com/modes4u
Instagram: www.instagram.com/modes4ucom
Twitter: twitter.com/modes4u
Blog: blog.modes4u.com

Announcement

Last updated on Aug 26, 2022

This is a bittersweet message to you. As with all things that grow and change, it’s time for us to evolve here at modes4u.com. It’s been a long road, serving you for nearly 15 years.

We have decided to close our shop in a few months’ time (December 2022). While we do have final shipments coming in, many of your favourite items will no longer be restocked. Soon, we will no longer be offering fabrics and stationery to all of you, so it is our dearest hope that you manage to get what you need.

The decision to close our business was not easy, but because of current hardships in the world, we can no longer continue to run modes4u. We want to be able to pay our staff fairly and maintain our storage responsibly, among other things - but too much has changed far too quickly.

Each of you has been a shining light along our adventure, and we are grateful for your trust and patronage. Please note that your orders will continue to be processed smoothly as they always have, as we will be maintaining operations to our high standards until we complete the processing of your final order (December 2022).

In the meantime, please enjoy some of our most popular items which are getting low in stock now.

modes4u.com/en/new_products

Thank you for supporting us all these years!

Sincerely,
Sandra and the modes4u team

--------------------------------------------------------------------

Have you signed up for your 10% off coupon yet? Copy and paste this link in your browser to our insider newsletter and instantly receive 10% off your order + other upcoming goodies! [ mailchi.mp/modes4u/newsletter-etsy ]
--------------------------------------------------------------------

Welcome to modes4u! We ship worldwide and send out orders within 24 hours.
Order items worth US$70 or more and we will ship your items for free! Please use coupon code "FREESHIPPING" during checkout.

Find the items you need to unleash your creativity, right here!
--------------------------------------------------------------------
Online Shop: www.modes4u.com (stationery + fabrics)
Fabric Shop: www.kawaiifabric.com
email: info [!at] modes4u.com
Facebook: www.facebook.com/modes4u
Instagram: www.instagram.com/modes4ucom
Twitter: twitter.com/modes4u
Blog: blog.modes4u.com

Items

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Sandra Boch

Contact shop owner

Sandra Boch

Reviews

Average item review
5 out of 5 stars
(2983)
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About modes4u

Sales 15,544
On Etsy since 2008

modes4u's Founders Story and Pandemic Journey

I’m Sandra Boch, and I run modes4u, a family-owned fabric and stationery store carrying more than 10,000 products. My hometown is Bregenz in Austria, but we were based in Hong Kong for fifteen years before we moved to Singapore. This is our pandemic story.

At the beginning of 2020, everyone was still learning about how the virus spread. No one was sure if it stayed on packages, and customers thought the virus was literally on our fabrics. Unfortunately, many who were considering ordering from us thought we were based in mainland China, when in fact there hadn’t yet been a single case in Hong Kong. Within days, our revenue was severely impacted.

The shop’s cash flow was so badly affected that we were close to shutting down the business or at least reducing salaries because of the climbing business expenses but lower order numbers. We spoke to our staff for the first time about salary cuts, which everyone understood. It was super stressful!

Within 2 weeks, however, the virus had found its way to Europe. In the race to make masks, we received an avalanche of orders that was overwhelming! These mask-making orders were an amazing gift.

Outgoing packages were piled so high on trolleys, in volumes we had never seen before. This surge in mask fabric orders lasted for about 2 months (the best 2 months in our company's history). Orders slowly went back to normal levels, yet we ended up not needing to proceed with salary cuts! The next bend in the road was coming very soon, though.

In June, a new national security law was passed for Hong Kong which was very restrictive. On the very day it was announced, we decided to leave Hong Kong. While the disruption to our business had already been difficult, the authoritarian law made us decide that we could no longer stay. The Wall Street Journal even interviewed me about why we took on this massive undertaking.

Leaving the founding team behind was really tough on Alan and me. We considered the team to be our second family. We talked with each of them personally to explain what was happening and why. We also gave them a heads up of a few months, because we didn’t want to surprise them with our decision.

In choosing a new location, we had to consider many things. Our highest priority was naturally from a business point of view. Things we needed to look at included: company registration, language spoken in the country, shipping costs from that country to overseas, whether a logistics hub was existent, employee pool and salaries, office rental and tax management.

From a family point of view, we looked at rent levels for a home, availability of schools including fees and whether the environment was family-friendly. We reviewed pretty much every Asian capital and eventually narrowed it down to Taipei and Singapore. We decided on Singapore because of the language advantage for me, as almost everyone speaks English here.

I moved to Singapore first, while my husband Alan stayed behind in Hong Kong and closed the office and warehouse there. This was very tricky because flights and cargo ships were delayed globally. We had to set up a day on which we officially closed the warehouse and from that point on only could we pack everything up. It was a very delicate balancing act because technically, the business kept running, but we couldn’t pack orders anymore.

In Singapore, I looked for a new location for our new office and warehouse. Trouble came in the form of finding a big enough space. Choices were limited as Singaporean businesses had set up their production here. This was happening because the border to Malaysia where these factories usually operate, was closed because of the pandemic. Lots of bigger spaces were already occupied.

When we eventually settled on this warehouse, we didn't expect that the space would be completely bare. Most spaces we looked at didn’t even have any electricity or lights set up. There were higher initial set-up costs than we planned.

Our things hadn’t yet arrived, either. In Hong Kong, we had made such a careful effort to pack our products and shelving, and it was all shipped to Singapore in containers. Because of COVID, the shipment became stuck for several days in a port in Malaysia because that harbour was over its capacity. Every day felt like an eternity because we had no estimates on when it would move again. The thought of it staying in port indefinitely was looming over us!

All this was made even more difficult by not being able to sort things out in person. We had to serve out quarantine notices at home - and even those rules and regulations were constantly changing. Our flights needed to be constantly switched to accommodate new regulations.

We hope that you will read the rest of this story on our blog!

Shop members

  • Sandra

    Owner

  • Alan

    Owner

  • Oliver

    Customer Service

  • Marie

    Marketer

  • Yvonne

    Accountant

  • Jessie

    Administrator

  • Shafiqah

    Photographer

  • Yanie

    Warehouse Team

  • Anis

    Warehouse Team

  • Zelda

    Warehouse Team

  • Lynn

    Warehouse Team

  • Jan

    Warehouse Team

Shop policies

Last updated on May 31, 2022
Hi and welcome to our kawaii shop modes4u!
I hope you enjoy looking around in our cute little shop and please come back!

Our Online Shop is: www.modes4u.com
We have our own blog writing about our business and our life in Singapore: www.blog.modes4u.com

If you have any questions regarding customs/VAT, please refer to Etsy's guidelines.

Accepted payment methods

Paypal Visa Mastercard Apple Pay Sofort Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Our shop is located in Singapore, therefore, we ship all our items by registered Airmail from Singapore. The average shipping time is 5-15 business days. Please contact us by e-mail if your parcel hasn't arrived within the above stated time and together we will work it out (either refund or send you a replacement).
Shipping
All orders over US$70 are eligible for FREE SHIPPING! Simply type in the coupon code "FREESHIPPING" when purchasing your items, to take advantage of this.

All items are shipped by registered air-mail. You will get a tracking number to trace your parcel online. You will receive your tracking number by e-mail after your parcel is shipped. Furthermore, your parcel is covered for loss. As we are shipping by registered air-mail, you have to acknowledge receipt of the parcel. If you are absent when the postman is delivering your parcel, he will leave you a note that you can pick it up within a specific time (usually 8 days) at the post office. Please pick up the parcel by the stated date, if not, the parcel will be returned to us.
Additional policies and FAQs
Are there any customs duty or tax for US customers?

Orders below USD $800 do not require this.

More information

Last updated on May 29, 2022
Seller details