MelanieMirabel

personalised jewellery for moms and best friends

Düsseldorf, North Rhine-Westphalia | 864 Sales on Etsy

5 out of 5 stars
(990 reviews including ratings from DaWanda)

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Melanie Mirabel Jewellery

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Melanie Mirabel Jewellery

Announcement    Melanie Mirabel Jewellery stands for personalized, hand-engraved jewellery for families and best friends. Fine, delicate and timeless in style the jewellery is 100% customized for you and manufactured with high quality materials by hand in local handcraftsmanship in Madrid, Spain

WE BELIEVE OUR LIFE IS FULL OF SPECIAL MOMENTS WORTH CELEBRATING
We are specializing in jewellery to celebrate your beloved ones. Jewellery that thanks to your meaningful engravings accompany you with beautiful messages expressing your love and bond. Jewellery that become special reminders of your life’s biggest moments.

BECAUSE YOUR JEWELLERY HAS A STORY TO TELL
The most magical moment of our work is when your engravings turn the piece of jewellery to a one-of-a-kind. Every single engraving records beautiful - sometimes also sad – stories, or are dedicated to different moments of life whether it's the birth of a baby, the wedding of a best friend, Mothers‘s Day, a baptism or other beautiful moments celebrating a loved one.

PERSONALIZED CUSTOMER SERVICE
The high focus on personalization makes our work so special for us and this is the reason why we treat every single order and client with our best personalized service possible also long after your purchase. Melanie Mirabel and her lovely team always remain available for your special wishes, questions and concerns.

Announcement

Last updated on May 16, 2019

Melanie Mirabel Jewellery stands for personalized, hand-engraved jewellery for families and best friends. Fine, delicate and timeless in style the jewellery is 100% customized for you and manufactured with high quality materials by hand in local handcraftsmanship in Madrid, Spain

WE BELIEVE OUR LIFE IS FULL OF SPECIAL MOMENTS WORTH CELEBRATING
We are specializing in jewellery to celebrate your beloved ones. Jewellery that thanks to your meaningful engravings accompany you with beautiful messages expressing your love and bond. Jewellery that become special reminders of your life’s biggest moments.

BECAUSE YOUR JEWELLERY HAS A STORY TO TELL
The most magical moment of our work is when your engravings turn the piece of jewellery to a one-of-a-kind. Every single engraving records beautiful - sometimes also sad – stories, or are dedicated to different moments of life whether it's the birth of a baby, the wedding of a best friend, Mothers‘s Day, a baptism or other beautiful moments celebrating a loved one.

PERSONALIZED CUSTOMER SERVICE
The high focus on personalization makes our work so special for us and this is the reason why we treat every single order and client with our best personalized service possible also long after your purchase. Melanie Mirabel and her lovely team always remain available for your special wishes, questions and concerns.

Reviews

Average item review
5 out of 5 stars
(990)
See reviews that mention:
quality 7 shipping 12 customer service 6

About

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Shop members

  • Melanie Mirabel

    Inhaber, Founder & Designer..and Mompreneur

    True passion is the essence behind her work and her brand. She & her team aim to create unforgettable experiences through her personalized products and service. She is a proud mom of 3 boys and her crew is always accompanied by the labrador dog Yuni

  • Lotta Darius

    Assistant

    Lotta is our expert for carefree customer service. She performs little wonders every day and personally takes care of every order. Her cheerful nature and enthusiasm for creating you a wonderful jewellery experience united us to a great team!

  • Jose Manuel F.

    Engraver & Jewelry Maker

    Jose Manuel engraves your piece of jewelry with lots of care and love. He is born into a goldsmith family that runs their own goldsmith studio in Madrid and since spring 2016 he supports our team in personalizing and assembling your jewelry.

  • Nicola Mesken

    Fotograf

    Nicola ist Fotografin und Dank ihr erhalten wir unseren tollen, visuellen Auftritt. Seit 2012 unterstützt sie uns in der bilderreichen Gestaltung der Marke und sie bringt viele tolle Ideen ein.

  • Yuni

    Just Love

    Yuni is our lovely and naughty labrador girl and just brings love and pure happiness to our team :)

Shop policies

Last updated on May 15, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
1) We gladly accept returns and exchanges for non-personalized items.
Please contact us within: 7 days of delivery
and Ship items back to me within: 14 days of delivery

2) The following items CAN'T be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalised orders

3) Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PLEASE IN ANY CASE SEND US A MESSAGE TO: hello [!at] melaniemirabel.com in order to discuss next steps and to receive the return shipment adress.
Payment
PRICES AND PAYMENTS:

(1) All prices quoted are in euros and are inclusive of VAT. Postage and packaging costs are added according to the separate terms of payment. The prices from the current offer always apply.

(2) In the case of deliveries outside the European Union, customs duties and import sales tax may be payable, which are to be paid by the customer upon receipt of the shipment to the customs authority. These fees are in addition to the purchase price and shipping costs and are not influenced by the provider.

(3) The supplier delivers after receipt of payment. The customer chooses the payment method at the time of purchase. The provider offers the payment methods via bank transfer, PayPal and credit card.
Shipping
BEAUTIFUL GIFT BOX

Your jewellery will be beautifully packed in our high quality iconic gift box including a cute gift card that you can add free of charge to your gift. Your jewellery will arrive ready to gift to your loved once or just as a wonderful treat for yourself.

PROCESSING TIME

Your order will be processed with lots of care and love and shipped within 2-3 labor days. In case of customized order it will take 1 - 2 more business days. Anyway you will always stay in contact with my little bonheur during the purchase process and receive updates.

SHIPMENT
As our special service to you we ONLY SHIP WITH EXPRESS. To destinations within the EU the shipment time is about 1-3 labor days and all destinations outside the EU it may take 3-10 labor days depending on the final destination and possible tax clearance delay.

CONTACT US
Please do not hesitate to contact us for any requirements, questions or special request. We are happy to assist!