orchideaboutique

The brand BB60 STUDIO - Bulgarian handmade fashion

Sofia, Bulgarien · 5237 Verkäufe

orchideaboutique

The brand BB60 STUDIO - Bulgarian handmade fashion

Sofia, Bulgarien 5237 Verkäufe Auf Etsy seit 2011

4.5 von 5 Sternen
(1161)

Ankündigung   All ORDERS over $129 are shipped EXPRESS WORLDWIDE (1-4 days delivery time)
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Every single garment is designed, cut, sewn and even photographed in our small studio in Sofia, Bulgaria.
Everything, from the idea for a great piece of clothing we want to create, the process of making and presenting it to the world, to customising it to meet all requirements of our dear customers, is done under one roof.
We can make all kinds of customizations, according each customer’s personal measurements and height, color combination preference.
All items are made with an eye to the latest trends. They are contemporary but yet classic and elegant.
And the most important thing about our designs is that they are made with love and devotion.
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This is the Etsy shop of the Bulgarian brand BB60 STUDIO

www.bb60studio.com

http://pinterest.com/orchideab/fashion/
http://www.facebook.com/pages/OrchideaBoutique/149822081770332
https://www.instagram.com/orchidea_boutique

Ankündigung

Zuletzt aktualisiert am 17. Jul 2018

All ORDERS over $129 are shipped EXPRESS WORLDWIDE (1-4 days delivery time)
------------------------------------------
Every single garment is designed, cut, sewn and even photographed in our small studio in Sofia, Bulgaria.
Everything, from the idea for a great piece of clothing we want to create, the process of making and presenting it to the world, to customising it to meet all requirements of our dear customers, is done under one roof.
We can make all kinds of customizations, according each customer’s personal measurements and height, color combination preference.
All items are made with an eye to the latest trends. They are contemporary but yet classic and elegant.
And the most important thing about our designs is that they are made with love and devotion.
--------------------------------------------------

This is the Etsy shop of the Bulgarian brand BB60 STUDIO

www.bb60studio.com

http://pinterest.com/orchideab/fashion/
http://www.facebook.com/pages/OrchideaBoutique/149822081770332
https://www.instagram.com/orchidea_boutique

Orchidea Boutique

Shop-Inhaber kontaktieren

Orchidea Boutique

Alle 505 Artikel anzeigen

Bewertungen

Durchschnittliche Produktbewertung
4.5 von 5 Sternen
(1161)
Alle 1161 Bewertungen anzeigen

Profil des Shops

Shop-Mitglieder

  • Biliana Petkova

    Inhaber

  • Rali

    Seamstress

  • Hati

    Seamstress

AGB

Zuletzt aktualisiert am 17. Januar 2018

Akzeptierte Zahlungsmethoden

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAkzeptiert Etsy-Gutscheine und Etsy-Gutschriften
Rückgaben und Umtäusche
Ich akzeptiere Widerruf und Umtausch
Kontaktiere mich innerhalb von: 14 Tagen nach der Lieferung
Sende Artikel zurück innerhalb von: 21 Tagen nach der Lieferung
Ich akzeptiere keine Stornierungen
Aber bitte kontaktiere mich, falls du irgendein Problem mit deiner Bestellung hast.
Für die folgenden Artikel ist kein Widerruf und kein Umtausch möglich
Aufgrund der Art dieser Produkte ist für folgende Produkte kein Widerruf möglich. Anderes gilt, wenn die Produkte bei der Lieferung defekt oder beschädigt waren.
  • Spezialanfertigungen oder personalisierte Bestellungen
  • Verderbliche Produkte (wie Lebensmittel oder Blumen)
  • Digitale Downloads
  • Intimartikel (aus Gesundheits-/Hygienegründen)
Widerruf & Umtausch – Details
If you are not satisfied with your item, you can return it within the first 21 calendar days from the date of receipt, after contacting me first.
We do not accept returned items that were sent back by you directly without checking with us first.

Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.

In the case of a refund, the shipping cost will not be refunded.

Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

It is very important to claim the parcel low value (approx. $15) and provide us with a tracking number. In case the parcel is hold in Customs - we won't be able to receive it and it will return to you on your expenses.

The buyer is responsible for returned shipping cost.

Contact us for return address
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Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
Zahlung
Payments are made via Paypal. major credit cards and e-checks are also
accepted within Paypal without the activation of an account.
Versand
Now I offer FedEx service. Delivery takes 2-5 days, depending on your location.
You can choose your shipping method at checkout.

Please check which zone your country belongs to:

USA - $21 ( except Guam - it is ZONE 6)

CANADA - $26

ZONE 1: Czech Republic, Hungary, Latvia, Poland, Romania ($32)

ZONE 2:Austria, Belgium, UK, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Spain, Switzerland, Turkey ($23)

ZONE 3: Denmark, Estonia, Moldova, Norway, Portugal, Russia, Sweden, Ukraine ($33)

ZONE 5: China, Japan, Korea, Martinique ($29)

ZONE 6: Australia, Israel, Kuwait, New Zealand, Qatar, Saudi Arabia, UAE, Guam ($40)

If you don't see your country above, please contact me.

When choosing FedEx, don't forget to include your telephone number.

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Registered Air Mail

Since as ship from Bulgaria the shipping time takes awhile. Once a package is being sent, you will receive a tracking number which will prove the fact of sending. Please be informed that I am not responsible for the delays due to Postal services condition.

International orders take anywhere from 7-28 business days to arrive, depending on your country, customs policies, and import regulations.

If it has been more than 21 business days since your order has shipped, please check with your local post office to see if they are holding your package for pick-up/claim

I think all the necessary info regarding the shipping is given below.

F.A.Q

How long it takes for a package to be delivered?

Every time is different. Sometimes it takes less than ten days, other times more than a month. The reason to take this long is that sometimes the Authorities make the decision to ship with a cargo ship instead on air. The packages from Bulgaria are dispatched to other country in Europe and from there to the U.S. or Australia. This rarely happens but still it happens. It is out of my control and it is really a matter of luck. Many times a customer who orders more than one items in a different time, can notice that the shipping time on different orders is different.
Anyway, on the basis of my experience this is the estimate shipping time:
US - 7-22 days
Australia - 18-30 days
UK - 7-14 days

What shipping option is available?

I usually use Priority Registered Mail International® - you receive a tracking number and they claim this is a faster way to ship.

EMS – International Express Mail Service. This service guarantees 5-7 days to any part of the world. According my experience it can take a day or more (depends how they are going to process the shipment at the Customs).
It is more expensive (for example: the shipping fee for a maxi convertible dress is around $50). But it is a very good option for bulk orders.

How do you ship when a customer order more than four-five items shipping to one address?

If you make a bulk order (example: maxi bridesmaids’ dresses) I will individually pack them and then put them together in a big box which will be shipped most probably with FedEx.

I have tried the tracking number but it not working.

You need to wait a few days in order the tracking info to appear on the website. Furthermore, there are times (mostly when I ship to Australia or UK) the tracking systems not to work at all. Please have in mind that from the moment I send the item the only info I have is from the tracking number. I can’t monitor the shipment in a different way than the customer him/herself.

What does “We Have Received Notice That the Origin Post Is Preparing To Dispatch This Mail Piece””

It means that the origin Post is preparing a shipment for dispatch. Basically manifesting packages heading for the US. Most often, a foreign post will merge all of the packages going to one country and list a manifest of each individual package and their tracking numbers, if applicable.

Once the container is full enough, it is passed to be dispatched. When the container is scanned, the status of all of the packages on the manifest will update.
Once it clears Customs, it will be handed over to the USPS (or other country’s postal service) for delivery.
It does not means that the package is still in Bulgaria. It is already in the recipient’s country.

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I will ship to the address on your etsy account.
It is your responsibility to make sure your address is correct.

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All applicable duties, fees and taxes are the responsibility of the buyer.

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If you have other questions I will be happy to answer.
Weitere Richtlinien und FAQs
RETURNS & REFUNDS

It is very important to claim the parcel low value (approx. $15) and provide us with a tracking number. In case the parcel is hold in Customs - we won't be able to receive it and it will return to you on your expenses.

The buyer is responsible for returned shipping cost.

Contact us for return address

Weitere Informationen

Zuletzt aktualisiert am 09. Jul 2018
Impressum
Biliana Petkova
8A Prof. D-r Dimitar Atanasov
1680 SOFIA
Bulgaria