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Customs and import taxes
Returns & exchanges
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Custom or personalized orders
- Digital downloads
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Terms & Conditions and Right of Withdrawal
Frequently asked questions
Is VAT shown on the invoice?
Prices quoted are total prices. Vat is not shown due to small business status according to § 19 UStG.
Custom-made products and personalized orders
For custom-made products and personalized goods, THERE is NO right of withdrawal – articles are excluded from exchange!
If you need larger quantities than the sets we offer, please contact us for individual prices.
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