ThatsaHat

That's A Hat

Tennessee, USA · 111 Verkäufe

ThatsaHat

That's A Hat

Tennessee, USA 111 Verkäufe Auf Etsy seit 2009

1 von 5 Sternen
(19)

ThatsaHat macht eine kurze Pause

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Nachricht vom Shop-Inhaber Computer problems cause shop to temporarily close. Will reopen when issues resolved.

Nachricht vom Shop-Inhaber

Zuletzt aktualisiert am 14. Mai 2018

Computer problems cause shop to temporarily close. Will reopen when issues resolved.

Mary Ellen Hofstetter

Shop-Inhaber kontaktieren

Mary Ellen Hofstetter

Bewertungen

Durchschnittliche Produktbewertung
1 von 5 Sternen
(19)
chiaratellini

chiaratellini am 15. Feb 2018

1 von 5 Sternen

I loved this hat!...or so I thought! Saw the photo, scrolled through the pics, read the title description. What I thought I saw in one photo was a mannequin with the hat on...uh no, that was barbie. I never noticed the details below the photo...my bad. When I got the hat, I laughed out loud...it was the size of my fist...maybe. I politely asked the seller if I could return, or even exchange it for a "full-sized" hat. Response: "I accept returns if the item is not as described but that does not apply in this situation. The listing title is: Zebra Print Mini Top Hat Kentucky Derby or Wedding Hat" I asked her again if I could at least exchange it for something bigger than my jack Russell’s Head. Crickets. Needless to say I won't be shopping from this seller again.

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Mary Ellen

Mary Ellen hat am 10. Mär 2018 geantwortet

The customer admitted in her communication with me that she never read the description. The description clearly gave the measurements for the item and it was definetely shown on a mannequin where it clearly perched on the top of the head, not a full size hat. The item was exactly as described, the customer didn't bother to read the description of what she was ordering.

mewright357

mewright357 am 08. Aug 2017

1 von 5 Sternen

I was expecting a larger hat and requested information about the return policy and never heard anything.

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Mary Ellen

Mary Ellen hat am 18. Sep 2017 geantwortet

My shop was on vacation when the return request was sent and return from vacation with an upper respiratory infection that prevented reopening by September 1st. Even if I had reopened and responded sooner, this item would not be eligable for return. The size of the hat is in question but the title is a "Mini Top Hat" and the description clearly gives the measurements. The hat ordered was as described, not a reason for returning.

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Profil des Shops

Fascinators to Hats

I started with fascinators and opened RockingRetro on Etsy. Hats were the obvious next steps. I was able to apply what I had learned about working with feathers to creating mini top hats.

Working with crin was a new challenge. Did you know that some materials have a mind of their own? The best thing that I learned about crin was to play with pieces and THEN decide how to use it in a design. I actually started playing with it at night while watching television to help resist the temptation to force it. As I worked with more and more pieces, I discovered that I could coax it into the shape that I desired - the trick was having the patience to go slowly.

I will still make the mini top hats but most of next Spring line will be based on creating shapes in crin accented with feathers, vintage millinery flowers and vintage jewelry.

Shop-Mitglieder

  • Mary Ellen Hofstetter

    Inhaber, Designer, Maker, Creating Hats For Every Ocassion

    A child of the sixties, now retired and enjoying the opportunity to be creative.

AGB

Weitere Informationen

Zuletzt aktualisiert am 18. Sep 2017

What is s reason for returning an item?

A return is allowed if the item is other than described.