GoodWorkBooksCo

This shop sells instant digital downloads. It collects the minimum information needed to complete your order and answer your questions, and nothing else.

WHAT I RECEIVE

When you buy, Etsy passes me your name, your Etsy username, your email address, your billing or delivery address if you provided one, and the details of what you ordered. If you message me, I see the message and anything you choose to include in it, such as a screenshot.

I never see your full payment card details. Payment is handled entirely by Etsy Payments.

WHY I NEED IT

- To fulfil your order and give you access to your files.
- To answer your messages and provide support before and after a purchase.
- To comply with Etsy's Seller Policy and with tax and accounting law where I operate.

WHAT I DO NOT DO

- I do not add you to a mailing list or send you marketing. Etsy prohibits unsolicited messages to buyers, and I don't want to send them.
- I do not sell, rent or trade your information.
- I do not share your information with anyone except where set out below.
- Nothing in the spreadsheet files themselves connects to the internet, to me, or to any account of yours. Whatever you type into your copy stays in your copy; I never see it.

WHO ELSE IS INVOLVED

- Etsy, which hosts this shop and processes payment. Etsy's own Privacy Policy governs what it collects and how.
- My accountant and the tax authority where I operate, to the extent required by law.
- Service providers may be located outside your country, which means your information may be transferred and stored outside it. Where that happens for buyers in the European Economic Area or the UK, the transfer relies on Etsy's own safeguards for such transfers.

HOW LONG I KEEP IT

I keep order records for as long as tax and accounting law requires — generally six years — and then delete them. Etsy Messages are retained by Etsy under its own policy.

YOUR RIGHTS

If you are in the European Economic Area or the UK, you have the right to ask me for a copy of the information I hold about you, to have it corrected, to have it deleted, to restrict or object to how it is used, and to receive it in a portable format. You also have the right to complain to your local data protection authority.

Some of these rights are limited by my legal obligation to keep order and tax records for a set period. Where that applies I will tell you so plainly rather than quietly refusing.

CONTACT

Message me on Etsy or email goodworkbookshq@gmail.com with any question or request about your information. I reply within 24 hours.